Sleek smartwatch design packs a punch with its features catered to wearers’ active lifestyles
Zepp Health Corporation (Zepp), a leading smart wearable and health technology specialist, today launched the Amazfit GTR Mini of smartwatches in Malaysia packed with the super-sleek design and all-round functions of the GTR Mini.
Wu Jin, Amazfit General Manager of APAC
Forth from left Benky Lin, Country Manager of Amazfit Malaysia, Wu Jin, Amazfit General Manager of APAC, Law Kar Man, CEO of Comsat Distributions Sdn Bhd
Amazfit is the premium smart wearable hardware brand owned by Zepp that fuses fashion and innovative technology reflecting the personal style of wearers while at the same time allowing them to seamlessly connect their healthy and active lifestyles through a range of cutting-edge devices.
Amazfit General Manager of Asia Pacific, Wu Jin said, “The GTR Mini punches above its own weight, offering wearers the flexibility in style to go with their everyday lives, together with the fashionably sleek design and cutting-edge technology that Amazfit smartwatches are well known for. We are delighted to finally launch the GTR Mini in Malaysia as another addition to our range of smart wearables.”
The unique and compact round body of the Amazfit GTR Mini packs into a 9.2mm slim stainless steel middle frame and button with a mirror-polished finish, together with a skin-friendly silicone strap weighing a light 24.6g. Designed with practicality in mind, its minimalist style allows wearers to mix and match with various outfits while the HD AMOLED display offers a clear and vibrant visual experience with more than 80 watch faces, including the new portrait watch face, to match the mood and fashion of wearers.
With up to 14 days of battery life, wearers can go about their activities freely as the GTR Mini also comes with over 120 sports modes with smart recognition of seven sports, 5 satellite positioning system and 5 ATM water-resistance. Health-tracking features include blood-oxygen level measurements, heart rate and stress monitoring, sleep quality monitoring and menstrual cycles. The Zepp operating system 2.0, which comes with 16 mini apps including three new mini games, can help manage wearers’ work and life more efficiently.
The competitively priced Amazfit GTR Mini comes in Midnight Black, Misty Pink and Ocean Blue. The screen is made with 2.5D curved glass to enhance the rounded feeling and the anti-fingerprint coating also keeps the screen glass clean and bright.
The Amazfit GTR Mini is now available at a launch price at RM579, exclusively on Shopee for three days. It comes with a ONE year warranty and will retail at RM599 each after the launch.
HotelRunner, the leading accommodation and travel technologies platform, launches Autopilot at ITB Berlin 2023. Having garnered great attention with its innovative business intelligence platform ‘Insights’ which was unveiled last year, and getting the new year off to a running start with recent funding news, HotelRunner introduces its AI-driven, intuitive, and smart platform to automate the sales, distribution, and operations of the accommodations.
HotelRunner Autopilot – HotelRunner launches ‘Autopilot’ ushering in a new era of data-driven smart automations in travel and hospitality.
Setting out with the goal of automating all daily operations of a hospitality business, from marketing activities to pricing strategies, HotelRunner introduces Autopilot. The new platform leverages the reservations volume processed in HotelRunner which is more than 3 million in the past year alone.
Accommodation businesses can effortlessly implement sophisticated sales and pricing strategies by transferring all their daily operations and industry expertise to the Autopilot platform as a set of rules and automations.
As the driving force behind the industry with its superior technology, HotelRunner stays ahead of the curve in meeting the future needs of all the stakeholders in the travel and accommodation industries. The Autopilot platform, born from years of research and development and industry experience, has been designed in a way that accommodations can interact with the entire tourism ecosystem. Not only it enables a property to automate its operations, but also evolves to encompass the collective knowledge of all industry players contributing to a property’s success. Thus, HotelRunner leads the creation of a first-of-its-kind automation marketplace. With this innovative platform, HotelRunner maps out the future of tourism technologies.
“The Autopilot platform is a crucial component of our comprehensive vision to serve and advance the travel and hospitality industries. We began the era of data-driven decision-making in hospitality with the launch of the Insights platform in November last year. With the Autopilot, we firmly build upon this vision, cracking the doors of a new era where software serves people, rather than the other way around,” says Ali Beklen, Founder and Managing Partner of HotelRunner.
“With our innovative Autopilot technology, we challenge conventional wisdom in hotel management and offer a fresh perspective to the industry. By leaving manual processes behind, we offer our partners effortless efficiency and strive to increase their profitability. Driven by AI and evolving constantly, the Autopilot is just the starting point of the revolution we aim to ignite in the travel and hospitality industries. We are setting a new standard for industry players to do business and interact with each other,” adds Arden Agopyan, Founder and Managing Partner of HotelRunner.
The Autopilot platform allows properties to: – Automate pricing and availability by seasons, holidays, and weekends. – Monitor reservation activity in real-time and take action according to the demand. – Benefit from AI-based recommendations and alerts to maximize their profits. – Minimize the workload with automations that work fully integrated with their PMS and channel manager.
HotelRunner Autopilot has been in the closed beta program for one year, and has already been contributing to the increasing revenues of the properties using the platform. Click here to get detailed information about the HotelRunner Autopilot platform and to start using it. https://hotelrunner.com/en/features/autopilot/
The culmination of MWC Barcelona 2023 on 2 March saw Axiata Group Berhad positioned to take the lead in Asia in deploying GSMA Open Gateway, joining other leading telcos to herald a new wave of digital services and apps at the mobile telecommunications convention.
Representatives from Axiata Group Berhad, Axiata Enterprise and Rakuten Symphony meeting at MWC Barcelona 2023: Thomas Hundt, Group Chief Strategy & Technology Officer, Axiata (3rd-L); Dr Hans Wijayasuriya, Joint Acting Group CEO, Axiata (4th-L); Dr Gopi Kurup, CEO, Axiata Enterprise (4th-R); and Rabih Dabboussi, Chief Business Officer, Rakuten Symphony (Center).
Vikram Rao, Head of Enterprise, ASEAN, AWS; Jayanth Nagarajan, Head, Telecommunications Industry, Asia Pacific & Japan, AWS; Haris Izmee, Managing Director, ASEAN Growth Markets, AWS (Back L-R); Namal Jayathilake, Chief Technology Officer, Axiata Digital Labs; Thushera Kawdawatta, Chief Executive Officer, Axiata Digital Labs (Front L-R)
Dr Hans Wijayasuriya, Joint Acting Group CEO of Axiata (R) inks MOU with Ryu Young-sang, CEO of SKT (L) in partnership for the ifland metaverse platform.
Tan Sri Shahril Ridza Ridzuan, Chairman, Axiata Group Berhad (4th-L) is welcomed by Thushera Kawdawatta, Chief Executive Officer, Axiata Digital Labs (5th-R) at the Axiata Digital Labs showcase during MWC23 in Barcelona.
GSMA’s Open Gateway initiative was launched on the opening day of MWC on 27 February 2023. Supported by 21 Mobile Network Operators (MNOs) globally, the framework of universal network Application Programmable Interfaces (APIs) is designed to provide universal access to operator networks for developers. The GSMA-led initiative is a federated approach to harmonise the industry around Open APIs and represents a paradigm shift in the way the telecoms industry designs and delivers services in an API economy.
At the GSMA Pavillion, Axiata showcased the Axiata Digital Concert Platform, featuring MetaStage, the Group’s first ever metaverse concert powered by Axiata Digital Labs’ (ADL) Axonect, and hosted by Sri Lanka’s Dialog Axiata and Indonesia’s XL Axiata. The immersive musical fest showcased GSMA’s Open Gateway APIs for Number Verification (SMS 2FA), Device Location and Carrier Billing.
Enabling Digital Transformation ADL, a telco-focused software and solutions provider, delivered MetaStage through its Axonect Enterprise Enabler Product Suite. This proof-of-concept showcased the suite of services available to MNOs to enhance existing services and deploy new ones to its customers. ADL’s demonstration of the GSMA Open Gateway-compliant Axonect Product Suite highlighted its potential as a powerful tool for digital innovation and transformation.
This was further underscored by its collaboration with Amazon Web Services (AWS) announced on 1 March 2023, whereby ADL will begin providing Axonect Product Suite running on AWS. With this collaboration, ADL will be able to provide customers with its suite of systems and tools, such as its Digital Business Support System (BSS), 5G and cloud optimized business-to-business (B2B) and business-to-consumer (B2C) platforms, and multi-domain orchestrators on AWS. ADL’s customers will have access to AWS’s global infrastructure and the breadth and depth of cloud capabilities.
Communication Service Providers (CSPs) will also be better supported as they embark on the transformational journey along the Telco to TechCo continuum, moving beyond traditional connectivity to platform-based products and services as part of an ecosystem, thereby reaping benefits such as improved performance, a competitive advantage in big data, and new revenue streams.
Partnership with SK Telecom for ‘ifland’ At MWC Barcelona 2023, Axiata also signaled its strong interest in bringing the metaverse platform ‘ifland’ developed by South Korea’s SK Telecom (SKT) to its markets. A Memorandum of Understanding (MoU) was signed between the two telco giants on 28 February 2023, enabling Axiata’s subsidiaries the ability to develop metaverse platform business models and support AI-based opportunities that are market competitive.
The signing, represented by SKT’s CEO, Ryu Young-Sang and Axiata’s Joint Acting Group CEOs, Dr Hans Wijayasuriya and Vivek Sood, is part of Axiata’s digital transformation and inclusivity strategy.
“As part of the Group’s vision to be The Next Generation Digital Champion, we are deeply committed to leveraging emerging technologies towards the inclusive advancement of Societies and Economies across Asia,” said Dr Hans Wijayasuriya, who is also Axiata’s CEO of Telecommunications Business and Group Executive Vice President. “We are proud to partner with SKT and the ifland platform and consider the partnership a significant component of our participation in the metaverse going forward.”
All in all, this week at Barcelona was pivotal in Axiata’s journey towards becoming The Next Generation Digital Champion, putting in place the building blocks to enable the ecosystem for digital telcos to move into their new future.
About Axiata In pursuit of its vision to be The Next Generation Digital Champion, Axiata is a diversified telecommunications and digital conglomerate operating Digital Telcos, Digital Businesses and Infrastructure businesses across a footprint spanning ASEAN and South Asia.
The Group has controlling stakes in market-leading mobile and fixed operators in the region including ‘XL’ and ‘Link Net’ in Indonesia, ‘Dialog’ in Sri Lanka, ‘Robi’ in Bangladesh, ‘Smart’ in Cambodia and ‘Ncell’ in Nepal while ‘CelcomDigi’ in Malaysia is a Key Associate Company. Axiata’s regional digital business verticals comprise ‘Boost’ a fintech company, and ‘ADA’, a digital analytics and AI company. ‘EDOTCO’ is among the top 10 independent TowerCos globally, operating in nine countries to deliver telecommunications infrastructure services.
As a committed and long-term investor, the Group actively supports and drives young talent development; community outreach; as well as climate change initiatives. Axiata’s broader goal of Advancing Asia aims to piece together the best in the region in terms of innovation, connectivity and talent to drive digital inclusion and sustainable progress across our markets. Find out more at www.axiata.com
Axiata Group Berhad [XKLS: 6888][RIC: AXIA:KL ][BBG: AXIATA:MK][OTC: AXXTF]
NeutraDC, a brand of PT Telkom Data Ekosistem (TDE), entered a Memorandum of Understanding (MOU) with NAVER Cloud and Cisco to accelerate the digital transformation of businesses in Indonesia by providing them with advanced cloud solutions and services.
Businesses in Indonesia will benefit from the collaboration as NAVER Cloud and Cisco provide reliable, secure, and efficient cloud-based services. The MOU enables all parties to leverage TDE’s local knowledge and data centre infrastructure to deliver reliable and secure cloud services to businesses in Indonesia.
NeutraDC offers a pathway for international companies to access Indonesia’s eyeballs and digital economy. A hub for TDE’s data centre resources in Indonesia, NeutraDC offers a robust digital ecosystem where any party, including hyperscale players supported by Telkom Indonesia, can tap integrated digital infrastructure with comprehensive network connectivity.
Spokesperson Quotations
NeutraDC
“We are happy to have NAVER Cloud & Cisco to support our flagship hyperscale data centre in Cikarang, Indonesia. The MOU will promote collaboration and knowledge-sharing between the three companies, which will result in developing talent and skills in cloud computing in Indonesia,” remarked Andreuw Th.A.F, Chief Executive Officer, Telkom Data Ekosistem (NeutraDC). “The benefit to local companies in Indonesia is enhanced agility, scalability, and cost efficiency to better compete in the digital economy.”
NAVER Cloud
“NAVER Cloud is proud to bring our knowledge and experience in cloud technology to the Indonesian market in collaboration with PT Telkom and Cisco. This partnership will help to drive innovation and deliver the benefits of cloud technology to businesses and consumers in Indonesia,” said Weongi Park, CEO of APAC Development at NAVER Cloud.
Cisco
“At Cisco, partnerships are at the heart of everything that we do, which is why we are excited to be working with NAVER Cloud and PT Telkom on this innovative venture. With their unparalleled industry expertise and our cutting-edge technology, we believe we can offer a premier telco cloud solution to Indonesia, driving economic growth to new levels,” said Sanjay.
Left to right:
Michael Hu, Chief Commercial Officer, Telkom Data Ekosistem (NeutraDC)
Meygin Agustina, Director, Service Provider, Indonesia, Cisco
Abdi Negara Nurdin, Independent Commissioner, Telkom Indonesia
Sanjay Kaul, President, Service Provider, Asia Pacific and Japan, Cisco
Bogi Witjaksono, Director of Wholesale & International Service, Telkom Indonesia
Weongi Park, CEO of APAC Development at NAVER Cloud
Andreuw Th.A.F, Chief Executive Officer, Telkom Data Ekosistem (NeutraDC)
Dave West, President, Asia Pacific and Japan and Greater China, Cisco
Rizal Mallarangeng, Commissioner, Telkom Indonesia
About NeutraDC
NeutraDC, a brand of PT Telkom Data Ekosistem (direct subsidiary of Telkom Indonesia) offers modular, scalable and carrier neutral data centres which are backed by the Group’s telco infrastructure including network connectivity and submarine cables for seamless connectivity from Indonesia to the rest of the world. After our data centre consolidation exercise in mid-2023, NeutraDC’s resources will include 28 data centres consisting of 5 global data centres and 3 Enterprise Data Centres (Sentul, Serpong, and Surabaya) with Tier 3 and 4 classifications, 1 Hyperscale Data Centre (Cikarang) that has global standards certified by Uptime Tier III & Tier IV for global players, along with 19 neuCentrIX located in various cities in Indonesia as well as global data centres in Singapore. We offer a reliable gateway and direct access to one of Southeast Asia’s largest and fastest-growing digital economies, helping businesses to tap into Indonesia’s 171 million digital users and enterprises. Visit neutradc.com for more information.
About NAVER Cloud
For over a decade, NAVER Cloud has been a leading cloud service provider in Korea, offering IT development and cloud services. In 2017, the NAVER Cloud Platform was launched, providing a public cloud service open to everyone. Currently, NAVER Cloud offers over 220 products, including IaaS, SaaS, PaaS, AIaaS, and CaaS, which cover application, data, runtime, and API tools, as well as middleware, platforms, operating systems, virtualization, servers, storage, network services, and hyperscale AI services. NAVER Cloud has expanded its offerings to cater to the public, financial, and enterprise cloud markets, and in August 2020, it launched Neurocloud as its CaaS. This hybrid cloud offers private data centre racks for enterprises, providing higher levels of security and efficient management. https://micro.ncloud.com/sea/en/
About Cisco
Cisco (Nasdaq: CSCO) is the worldwide leader in technology that powers the Internet. Cisco inspires new possibilities by reimagining your applications, securing your data, transforming your infrastructure, and empowering your teams for a global and inclusive future. Discover more at newsroom.cisco.com and follow us on Twitter at @Cisco.
Collabera Digital, a leading digital engineering services company, has announced the opening of its Asia-Pacific Headquarters and Delivery Center in Sydney, Australia.
The new facility in Sydney reflects Collabera Digital’s commitment to expand its presence to better serve their clients in the region, as well as its strategic growth plans. The newly opened headquarters will lead Collabera Digital’s expansion and investments to augment its client engagement to deliver innovative and transformational business solutions, across Australia, New Zealand, Philippines, Malaysia and Singapore.
Mehul Shah, Founder and Manager Director of Collabera Digital said, “The new HQ in Australia brings together the power of the global and local teams, enabling us to build deeper relationships with our clients and create new partnerships. We are excited about the opportunities that lie ahead, and we look forward to contributing to the growth and success of the region.”
Collabera Digital has been making key investments in the region, hiring senior leaders to drive growth in the digital engineering business. The company has been creating jobs by upskilling local talent on digital technologies to create future workforce and address the demand supply gap via its talent transformation program called JUMP.
Anil Snehi, Executive Vice President and Regional Head – APAC, said, “I am extremely delighted to launch our Asia-Pacific headquarters in Sydney. The team of experienced leaders and a strong team of 4000+ local IT consultants working across the region will bring us closer to our clients: to co-create and offer the best of Collabera Digital’s solutions and capabilities.”
About Collabera Digital Collabera Digital engineers the next generation of solutions to power tech-forward organizations accelerate their digital journeys. Our digital engineering capabilities in data, analytics, cloud, automation, and cybersecurity, coupled with a strong foundation in talent transformation and advisory and architecture, fosters continuous innovation and transformation, helping clients stay ahead in the digital curve. With our client-first and collaborative approach, we deliver solutions that are tailor-made through speed and agility.
Established in 2010 and over 25 offices in 11+ countries across Asia-Pacific and Europe, we cater to 300+ clients, including Fortune 500 companies. Supported by over 10,000 professionals, we are a team of innovators and thinkers who chase excellence as much in the process as we do in the result. For more information, visit www.collaberadigital.com.
Axiata Digital Labs (ADL) has announced a collaboration with Amazon Web Services (AWS) to provide its cutting-edge Digital Telco services to AWS customers. The collaboration will benefit the telco industry by providing a seamless and enhanced experience with ADL’s innovative Axonect Product Suite running on AWS.
Back row (L-R): Vikram Rao, Head of Enterprise, ASEAN, AWS; Jayanth Nagarajn, Head, Telecommunications Industry, Asia Pacific & Japan, AWS; Haris Izmee, Managing Director, ASEAN Growth Markets, AWS – Front row (L-R): Namal Jayathilake, Chief Technology Officer, Axiata Digital Labs; Thushera Kawdawatta, Chief Executive Officer, Axiata Digital Labs
ADL will provide customers with its suite of systems and tools, such as its Digital Business Support System (BSS), 5G and cloud optimized business-to-business (B2B) and business-to-consumer (B2C) platforms, and multi-domain orchestrators on AWS. By collaborating with AWS, ADL’s customers will have access to AWS’s global infrastructure and breadth and depth of cloud capabilities.
Communication Service Providers (CSPs) will also be better supported as they embark on the transformational journey along the Telco to TechCo continuum, moving beyond traditional connectivity to platform-based products and services as part of an ecosystem, thereby reaping benefits such as improved performance, competitive advantage in big data, and new revenue streams. As a result, telcos can reduce costs and resources, and provide customers with an enhanced digital experience and improved time to market for their end customers.
This collaboration marks an important milestone for ADL as it continues to innovate in the Digital Telco space and pioneer new technologies that will pave the way for telcos to become more agile, innovative, efficient, and profitable. As member of the AWS Partner Network, as well as the AWS Select Tier and AWS Solution Provider programs, ADL will continue to invest in new technologies to help telcos drive their transformation objectives.
As part of this collaboration, ADL’s product suite passed the AWS Foundational Technical Review This certification, involving rigorous testing and evaluation, demonstrates that Axiata Digital Labs’ innovative middleware platforms and products can seamlessly integrate with and be deployed on AWS, and conforms with AWS’s cloud-native best practices and frameworks. Customers can now confidently use Axonect products to build and deploy their applications using AWS services, including Amazon Elastic Compute Cloud (Amazon EC2), which provides secure, resizable compute in the cloud; Amazon Elastic Kubernetes Service (Amazon EKS), a managed service and certified Kubernetes conformant to run Kubernetes on AWS and on- premises; Amazon Relational Database Service (Amazon RDS), a distributed relational database service; and native security services, making them fully optimized for the cloud environment.
“We are thrilled to collaborate with AWS and help our customers bring a digital telco experience like never before to consumers,” said Thushera Kawdawatta, CEO of Axiata Digital Labs. “This further solidifies our commitment to providing our customers with the best and most advanced technology solutions available on the market today. Our collaboration with AWS will enable us to leverage their expertise and technology to provide customers with the services they need to meet their changing needs and expectations.”
Axiata Digital Labs launched the Axonect Product Suite as a robust, full-stack product suite that supports rapid service delivery, improves agility, accelerates partnerships, and transforms the enterprise landscape. With the added compatibility of AWS, customers will experience improved global reach, performance, scalability, and reliability.
About Axiata Digital Labs Axiata Digital Labs (ADL) is an innovative software services and solutions provider, helping businesses globally advance in the digital era. Our convergent digital design experiences, innovative platforms and reusable assets connect numerous technologies to deliver tangible business value and experience. The technology hub of Axiata Group Bhd Malaysia, with 1300 professionals across Malaysia, Indonesia and Sri Lanka, ADL helps customers in telecommunications, digital and financial services. For more information visit https://axiatadigitallabs.com.
STREAMWIDE (Euronext Growth: ALSTW – FR0010528059), a leading provider of secure communication and collaboration software, announced today the expansion of its cloud-based Team on the run (TOTR) software solutions on Amazon Web Services (AWS) Asia Pacific (Singapore) Region.
This move is in response to the growing demand for the company’s TOTR solutions offered on a software-as-a-service (SaaS) model in the Asia-Pacific region, and it provides organizations in the region with the speed, security and scalability of the AWS cloud as well as data sovereignty.
“We are proud to be expanding our presence on AWS Asia Pacific (Singapore),” said Lindy Wong, General Manager, APAC, of STREAMWIDE. “The Asia-Pacific region is a key market for us, and this move will allow us to better serve our customers, providing them with the benefits of our TOTR solutions on the AWS platform.”
TOTR provides organizations in both public and private sectors with a powerful suite of business-critical communication solutions to manage their remote teams’ communication and collaboration efficiently with unparalleled scalability and security. The code-free digital workflow builder enables organizations to accelerate their digital transformation process.
Integrated with geolocation tracking, digital workflow automation and emergency features, TOTR empowers organizations to manage field operations effectively with real-time status overview. TOTR service is accessible via web browsers and is in synced with the mobile app running on either Android or iOS devices, allowing users to access all data, files and conversations seamlessly. Designed to work in both on-line and off-line mode, TOTR allows organizations to handle diverse range of field operation situations.
The suite of services available on the AWS Asia Pacific (Singapore) platform includes:
Secure messaging and collaboration
Advance telephony
VoIP and Push-to-Talk (PTT)
Code-free workflow automation and scheduling
Field service management
Tracking and geofencing
Emergency alerts.
The expansion of STREAMWIDE’s TOTR on AWS platform is part of the company’s on-going commitment to delivering secured communication and collaboration solutions around the world.
About STREAMWIDE (Euronext Growth: ALSTW – FR0010528059) A major player for 20 years in the critical communications market, STREAMWIDE has successfully developed its Team on mission (mission critical) and Team on the run (business critical) software solutions for administrations and businesses. These solutions for smartphones and PCs, offered in a SaaS model or on Premise, benefit from numerous functionalities such as the multimedia group discussions, VoIP, push-to-talk (MCPTT and MCx new generation 4G / 5G LTE), geolocation, digitization and automation of business processes. These innovative solutions meet the growing needs for digital transformation and real-time coordination of interventions. They allow field teams to transform individual contributions into collective successes and to act as one in the most demanding professional environments.
STREAMWIDE is also present on the Value-Added Services software market for telecom operators (visual voice messaging, billing and charging of calls in real time, interactive voice servers, applications and announcements) with more than 130 million end users all over the world.
Based in France and present in Europe, USA, Asia and Africa, STREAMWIDE is listed on Euronext Growth (Paris) – ALSTW FR0010528059. For more information, visit http://www.streamwide.com, connect on LinkedIn @streamwide and follow on Twitter @streamwide.
Contacts Lindy Wong | Michelle Chia General Manager, APAC | Business Development Consultant, APAC STREAMWIDE Pte Ltd E: Inforequest-apac@streamwide.com T: +65 8205 1738
CleverTap, the modern integrated retention cloud, released its Industry Benchmark Report for Fintech Apps 2022. As fintech apps continue to grow more popular, the number of players vying for market share has increased. This has subsequently reduced customer retention and “stickiness” for any one brand. Therefore, today more than ever, it is crucial that fintech companies find ways to drive customer “stickiness” by engaging users in effective ways that eventually drive transactions and fuel growth. The report reflects data collected from Asia-Pacific, Europe, India, Latin America, Middle-East, and North America. The report gives marketers a truly holistic view of key metrics within the fintech app landscape. It also spans a wide variety of fintech apps, including, but not limited to, mobile payment apps, cryptocurrency, and block chain services, along with banking and insurance among others.
These insights will not only serve as a helpful starting point for developing successful engagement strategies, but also assist in understanding how an app fares in comparison to global averages. Some of the key metrics in the report include:
– Install to sign-up rate: Only 1 in 5 users that install fintech apps (21%) end up signing up within the first week. – Average time to sign-up: 70% of the users that sign-up, do so within 75 seconds of launching the app for the first time. – Sign-up to conversion rate: 95% of newly signed-up users make at least one financial transaction in the first month. – Average time to to convert: 76% of newly signed-up users move from onboarding to deeper-in-the-funnel engagement within an average of 7 days. – Session frequency: On average, fintech app users launch their app around 11 times a month. – Average repeat transaction rate for new users: 15% of newly signed-up users complete more than one transaction in the first week. – Average click through rate for push notifications: On average, 9% of Android users and 6% of iOS users will click on and interact with push notifications. – Average click through rate for in-app notifications: The click through rate for in-app notifications is 24%, that’s about 3 times more than that of push notifications. – Average email open rate: 34% users open emails sent by fintech companies. – Average Stickiness Quotient: Fintech apps enjoy a stickiness quotient of 22%, that indicates nearly one-quarter of MAUs consistently return to their fintech apps.
“The fintech industry has seen exponential growth in the last few years. Given the relentless competition within the space, fintech platforms need to step up their Omnichannel engagement efforts to better retain customers”, said Jacob Joseph, VP-Data Science, CleverTap. “The benchmark metrics laid out in our report provide a great starting point for growth marketers looking to develop effective marketing strategies. They will be able to compare numbers against global averages and pinpoint which aspects they are excelling at and which areas could use some attention or innovation.”
95% of new fintech users complete a monetary transaction in the first month. This shows that while users see value in fintech apps, it’s important to adopt customized user engagement strategies to boost retention on the platform. Today there is a real need for fintech brands to bake-in effective marketing strategies within their apps. Users will remain responsive as long as the experience is engaging and seamless. The benchmark report helps fintech apps understand how to build successful mobile communication campaigns, and also allows growth marketers to discover areas that require greater focus.
CleverTap is the World’s #1 Retention Cloud that helps app-first brands personalize and optimize all consumer touch points to improve user engagement, retention, and lifetime value. It’s the only solution built to address the needs of retention and growth teams, with audience analytics, deep-segmentation, multi-channel engagement, product recommendations, and automation in one unified product.
The platform is powered by TesseractDB(TM) – the world’s first purpose-built database for customer engagement, offering both speed and economies of scale.
CleverTap is trusted by 2000 customers, including Gojek, Electronic Arts, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa Johns, and Tesco.
Backed by leading investors such as Sequoia India, Tiger Global, Accel, and CDPQ the company is headquartered in Mountain View, California, with presence in San Francisco, New York, Sao Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Singapore, and Jakarta.
For more information, visit clevertap.com or follow on LinkedIn and Twitter.
Forward-Looking Statements
Some of the statements in this press release may represent CleverTap’s belief in connection with future events and may be forward-looking statements, or statements of future expectations based on currently available information. CleverTap cautions that such statements are naturally subject to risks and uncertainties that could result in the actual outcome being absolutely different from the results anticipated by the statements mentioned in the press release.
Factors such as the development of general economic conditions affecting our business, future market conditions, our ability to maintain cost advantages, uncertainty with respect to earnings, corporate actions, client concentration, reduced demand, liability or damages in our service contracts, unusual catastrophic loss events, war, political instability, changes in government policies or laws, legal restrictions impacting our business, impact of pandemic, epidemic, any natural calamity and other factors that are naturally beyond our control, changes in the capital markets and other circumstances may cause the actual events or results to be materially different, from those anticipated by such statements. CleverTap does not make any representation or warranty, express or implied, as to the accuracy, completeness or updated or revised status of such statements. Therefore, in no case whatsoever will CleverTap and its affiliate companies be liable to anyone for any decision made or action taken in conjunction.
For more information: SONY SHETTY Director, Public Relations, CleverTap +91 9820900036 sony@clevertap.com
The GSMA Open Gateway initiative will provide federated access to global network capabilities for developers
The GSMA today announces a new industry-wide initiative called GSMA Open Gateway, a framework of universal network Application Programmable Interfaces (APIs), designed to provide universal access to operator networks for developers. Launched with the support of 21 mobile network operators, the move represents a paradigm shift in the way the telecoms industry designs and delivers services in an API economy world.
GSMA Open Gateway has already started to harmonise the industry around open APIs, with many demonstrations available to see at MWC Barcelona 2023. These include an immersive concert experience from Axiata, using APIs for Device Location, Carrier Billing and Authentication; a live ‘jam session’ from the 5G Future Forum with musicians around the world, supported by the Edge Site Selection API; and an immersive gaming, and high definition video showcase, from Orange, Telefonica, Vodafone and Ericsson/Vonage based on the Quality on Demand (QoD) API.
GSMA Open Gateway APIs are defined, developed and published in CAMARA, the open source project for developers to access enhanced network capabilities, driven by the Linux Foundation in collaboration with the GSMA. Working in CAMARA, APIs between telcos and developers can be delivered quickly, using developer-friendly tools and software code.
Jose Maria Alvarez-Pallete Lopez, GSMA Board Chairman and Chairman & CEO of Telefonica, said: “GSMA Open Gateway will enable single points of access to ultra-broadband networks and provide a catalyst for immersive technologies and Web3 – giving them the ability to fulfill their potential and reach critical mass. Telcos have come a long way in developing a global platform to connect everyone and everything. And now, by federating open network APIs and applying the roaming concept of interoperability, mobile operators and cloud services will be truly integrated to enable a new world of opportunity. Collaboration amongst telecom operators and cloud providers is crucial in this new digital ecosystem.”
“By applying the concept of interconnection for operators to the API economy developers can utilise technology once, for services such as identity, cybersecurity or billing, but with the potential to be integrated with every operator worldwide. This is a profound change in the way we design and deliver services,” said Mats Granryd, Director General of GSMA. “In 1987, representatives from 13 countries worked together to harmonise mobile voice services and enable roaming, and I believe that 35 years on, GSMA Open Gateway has the potential to deliver a similar impact for digital services.”
GSMA Open Gateway will help developers and cloud providers enhance and deploy services more quickly via single points of access to operator networks. This is achieved via common, northbound service APIs that simply expose mobile operators’ network capabilities within a consistent, interoperable and federated framework.
Ishwar Parulkar, Chief Technologist for the Telco Industry at Amazon Web Services (AWS), said: “GSMA Open Gateway is a significant step in enriching the cloud developer experience. Developers using AWS’s more than 200 services will also be able to leverage APIs from telco operators. This allows the developer community to create new applications, and for telcos to open up new models of consumption and monetisation for their networks. We believe this will help accelerate innovation in the telecom industry.”
Erik Ekudden, CTO & SVP, Ericsson, said: “Together with Vonage, we enable operators to take their advanced mobile network capabilities to developers via easy-to-use APIs. The QoD API that we are demonstrating at MWC Barcelona 2023 – live on the networks of Orange, Telefonica and Vodafone – shows how GSMA Open Gateway APIs are highly scalable across operators and with different app developers. This places 5G as an innovation platform at the heart of digital transformation and we are excited to be part of the GSMA Open Gateway initiative.”
“At Microsoft, we are focused on extending a distributed computing fabric from the cloud to the edge, together with our operator partners,” said Satya Nadella, Chairman and CEO, Microsoft. “We look forward to bringing the GSMA Open Gateway initiative to Microsoft Azure, to empower developers and help operators monetise the value of their 5G investments.”
The GSMA Open Gateway initiative launches with eight universal network APIs, including SIM Swap, QoD, Device Status (Connected or Roaming Status), Number Verify, Edge Site Selection and Routing, Number Verification (SMS 2FA), Carrier Billing – Check Out and Device Location (Verify Location). The initiative plans to launch further APIs throughout 2023.
Examples of services supported by the introduction of GSMA Open Gateway include Edge Site Selection and Routing to support autonomous vehicles and Verify Location for fleet management and incident reporting; SIM Swap to combat financial crime and QoD for drones, robotics, eXtended Reality (XR) and immersive online gaming.
The GSMA Open Gateway demonstrations available to see at MWC Barcelona 2023 include:
At the GSMA Pavilion, Axiata is showcasing its first ever immersive music concert on the Axiata Digital Concert Platform, powered by Dialog and Axiata Digital Labs’ Axonect, designed in association with GSMA Open Gateway APIs for Number Verification (SMS 2FA), Device Location and Carrier Billing.
At MWC’s startup showcase, 4YFN, Deutsche Telekom (DT) will announce details of its developer marketplaces and Early Adopter Programmes for CAMARA APIs in association with GSMA Open Gateway. In addition, DT will be demonstrating applications of APIs, including QoD, alongside Matsuko and Orange in Hall 3 on stand 3M31.
The 5G Future Forum (5GFF) will take collaboration to the next level across three operator networks – Rogers, Verizon and Vodafone. Musicians from around the world will jam over 5G, using Mobile Edge Compute (MEC) and the GSMA Open Gateway’s Edge Site Selection API. See the show on Wednesday, 1st March at 12pm, Theatre 1, Hall 6.
At the GSMA Pavilion, KDDI, Telefonica, Mawari and Sturfee will showcase a revolution in online shopping with the 5G MEC powered XR Digital Twin Store. This allows shoppers in a physical store, and online shoppers in its Digital Twin, to share an immersive retail experience together. This project will explore opportunities based on the GSMA Open Gateway QoD API.
On stand 4A60 in Hall 4, KT will be showing a demonstration of B2B use cases – built on the GSMA Open Gateway APIs for Edge Site Selection and Routing – with MEC. Titled ‘5G Connectivity & Cloud Federation’ this demonstration enables enterprise customers to receive the best service experience anywhere in the world by discovering optimal edge resources.
Orange, Telefonica, Vodafone, Vonage and Ericsson are showing how user experience in mobile cloud gaming – and interactive high definition video applications – can be significantly enhanced by leveraging advanced network functionality through global network APIs. Application developers from Blacknut, Zoom and Vonage utilised the GSMA Open Gateway QoD API to add innovative features and enhance the mobile experience.
Singtel, AIS, Summit Tech and Bridge Alliance will be showing their live broadcast demonstration at the GSMA Pavilion, leveraging 5G and MEC to provide a hyper-personalised view in 8K resolution. Participants are able to interact in real-time within live events across different country networks.
Demonstrations at Telefonica’s booth will show GSMA Open Gateway API availability in Telefonica Kernel, in collaboration with Microsoft. Microsoft will also be announced as a partner in Telefonica’s Early Adopter Programme for developers and experience creators, which also features AWS, Google and Vonage.
In addition, at its booth, Microsoft will present a solution for developers to build network-aware applications through a unified interface across operator networks.
Signatories to the GSMA Open Gateway Memorandum of Understanding are America Movil, AT&T, Axiata, Bharti Airtel, China Mobile, Deutsche Telekom, e& Group, KDDI, KT, Liberty Global, MTN, Orange, Singtel, Swisscom, STC, Telefonica, Telenor, Telstra, TIM, Verizon and Vodafone.
Over the next 12 months the initiative will support engagement via Early Adopter Programmes for developers and it will promote GSMA Open Gateway APIs via significant developer channels, including Microsoft events such as Ignite and Build; and AWS’ re:Invent.
CleverTap, the World’s #1 Retention Cloud today announced the appointment of Satyadeep Mishra as their new Chief Human Resources Officer. He joins from the hospitality-technology platform, OYO where he worked as the Chief Human Resources Officer for its technology, product, global functions and international markets teams.
With over two decades of experience working with the likes of Jio, Barclays and Bajaj Finserv among others, Satya brings with him a demonstrable history of leading teams and conceptualizing innovative HR strategies across domains of talent acquisition, training & development, and performance management. He also played a pivotal role in the transformational growth journey of Jio’s core telecom and digital initiatives.
“We are excited to have Satya onboard. Having nurtured some of the industry’s leading experts, quality talent has always been a top priority for CleverTap. And with Satya’s immense experience, I have no doubt that he will lead our People Strategy and continue to build on our culture which puts employees first, as we go from strength to strength in our journey as global MarTech leaders”, said Sidharth Malik, Chief Executive Officer, CleverTap.
“It’s an absolute pleasure to be part of such a dynamic and exuberant team. The growth of CleverTap over the past few years is a testament to the capabilities and dedication of everybody involved with the team. The roles that HR functions play, not just in people strategy, but even in business, have become significant for more companies especially within the era of work from anywhere. I am elated to be working with like minded individuals that understand the importance of retaining and nurturing bright talent. I am confident that together, we can scale new heights and break conventional barriers while creating value not only for our customers, but also for our employees world over”, said Satyadeep Mishra, Chief Human Resource Officer, CleverTap.
About CleverTap
CleverTap is the World’s #1 Retention Cloud that helps app-first brands personalize and optimize all consumer touch points to improve user engagement, retention, and life-time value. It’s the only solution built to address the needs of retention and growth teams, with audience analytics, deep-segmentation, multi-channel engagement, product recommendations, and automation in one unified product.
The platform is powered by TesseractDB(TM) – world’s first purpose-built database for customer engagement, offering both speed and economies of scale.
CleverTap is trusted by 1500 customers, including Gojek, ShopX, Electronic Arts, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco.
Backed by leading investors such as Sequoia India, Tiger Global, Accel, and CDPQ the company is headquartered in Mountain View, California, with presence in San Francisco, New York, Sao Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Singapore, and Jakarta. For more information, visit clevertap.com or follow on LinkedIn and Twitter.
Forward-Looking Statements
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Factors such as the development of general economic conditions affecting our business, future market conditions, our ability to maintain cost advantages, uncertainty with respect to earnings, corporate actions, client concentration, reduced demand, liability or damages in our service contracts, unusual catastrophic loss events, war, political instability, changes in government policies or laws, legal restrictions impacting our business, impact of pandemic, epidemic, any natural calamity and other factors that are naturally beyond our control, changes in the capital markets and other circumstances may cause the actual events or results to be materially different, from those anticipated by such statements.
CleverTap does not make any representation or warranty, express or implied, as to the accuracy, completeness or updated or revised status of such statements. Therefore, in no case whatsoever will CleverTap and its affiliate companies be liable to anyone for any decision made or action taken in conjunction
For more information: SONY SHETTY Director, Public Relations, CleverTap +91 9820900036 sony@clevertap.com
