Category: Digitalization

HotelRunner Acquires Bookingate, Expanding its B2B Powerhouse for the Travel Industry

With the inclusion of Bookingate, a platform that enables travel service providers to access and distribute hotel inventory and third-party services, HotelRunner becomes the all-in-one solution for the entire travel industry. This unique proposition positions HotelRunner as a comprehensive platform that solves distribution, direct, and offline sales challenges for travel agencies, DMCs, and tour operators, connecting them seamlessly with various suppliers.

Advancing the Travel Industry with HotelRunner Connect

By bringing Bookingate under its umbrella, HotelRunner amplifies the scope and functionality of HotelRunner Connect, its long-established platform serving global travel companies, including travel agencies, metasearch platforms, and payment systems. This move enhances the current service offering while broadening the role of HotelRunner Connect as an end-to-end solution for the entire travel ecosystem.

Arden Agopyan, Founder and Managing Partner of HotelRunner, remarked, “Bookingate is a game-changing addition that aligns perfectly with our vision of creating a bigger travel economy. With this acquisition, we are enhancing our platform’s capabilities to deliver the industry’s most advanced travel management solution, unlocking unprecedented growth opportunities for our large network of travel industry members.”

Ali Beklen, Founder and Managing Partner of HotelRunner, added, “We are thrilled to welcome Bookingate into the HotelRunner platform, becoming an all-encompassing travel platform for travel agencies, hotels, buyers, and suppliers. With the acquisition of this promising startup and its innovative technology, we are expanding our platform and creating a new ecosystem by uniting fragmented B2B players in the global travel market.”

Unleashing Multi-Faceted Capabilities

The acquisition of Bookingate strengthens HotelRunner’s position as the top player in travel tech, expanding its solution stack for all players in the travel value chain, and unlocking capabilities that empower travel companies in a competitive market:

Advanced Hotel Contracting: Travel agencies and 3rd party service providers will directly access and distribute real-time inventory. HotelRunner streamlines the entire distribution process and empowers travel providers to expand their reach.

A Robust Connectivity Bridge: Acting as a bridge between hotels, travel agencies, tour operators, airlines, transfer, and car rental services, the enhanced platform enables dynamic packaging, offering a more complete solution for sourcing and distribution.

Transforming Static Agencies: Just as HotelRunner set out more than a decade ago with the vision of moving hotels from offline to online, it is now preparing to transform offline travel agencies into online, dynamic, and digital powerhouses.

Building an Ecosystem of Innovation

Marking its fourth acquisition, HotelRunner remains at the forefront of industry innovation by strategically scouting innovative early-stage companies like Bookingate. HotelRunner’s commitment to finding or building forward-thinking products ensures that it remains a trusted partner for travel agencies, hotels, buyers, and suppliers worldwide.

Contact Information:
Suheyla van Taarling
Director of Marketing & Growth
suheyla@hotelrunner.com
00905314010303

SOURCE: HotelRunner

Middle East Organisations Intensify Investment in AI and Digital Experience Technologies: Key Findings from the Digital Experience Show Middle East 2024

As digital transformation accelerates across the Middle East, companies are increasingly prioritising investments in AI and automation technologies to enhance their digital customer experiences. According to the ‘Digital Experience Intelligence Report 2024,’ released at the Digital Experience Show Middle East 2024 in Dubai, 41% of companies in the region are actively re-evaluating their AI platforms, recognising the rising role of artificial intelligence in delivering personalised and real-time customer interactions.

The report also highlighted 28% of enterprises are revisiting their digital experience platforms to stay competitive in a rapidly evolving digital landscape, with 22% poised to implement chatbot and automation solutions to streamline customer service processes.

The intelligence report also identified the key challenges organisations in the Middle East are grappling with as they navigate their digital transformation journeys. Achieving a clear return on investment (ROI) from digital transformation remains a top concern for 48% of companies, followed closely by the need for data-driven decision-making, which was cited by 47% of respondents. To address these challenges, businesses are upgrading their digital technology stacks with a focus on improving customer touchpoints and interactions. The report revealed that 48% of companies are investing in omnichannel engagement solutions to ensure consistent, frictionless customer experiences across all platforms. In parallel, 52% are prioritising customer analytics and personas to gain deeper insights into consumer behaviour.

Ayusha Tyagi, Managing Director of Customer Experience Live, noted, “Companies across the region are at a critical juncture where they need to balance rapid technological adoption with meaningful outcomes. The emphasis on AI, data analytics, and omnichannel engagement, as underscored by the Digital Experience Intelligence Report, demonstrates that organisations are focused on creating experiences that are not only innovative but also deliver tangible business results.”

The Digital Experience Show 2024, and the co-located, Operational Excellence Show 2024, provided a key platform for businesses across the Middle East to explore cutting-edge solutions that are shaping the future of digital engagement and operational efficiencies. The conferences were supported by major sponsors including Optimizely, SAP LeanIX, Comarch, Emplifi, Acquia, Axelerant, and Ankura. Strategic partners included the International Customer Experience Institute and Customer Institute with BNC as the Project Intelligence Partner. Media partners included Customer Data Platform Institute, ACN Newswire, Siliconindia, StartupNews.fyi, CIOReview, Oman Oil and Gas, World Oils, OnestopNDT, and Energy Business. Industry leaders from prominent organisations such as Adnoc Distribution, Aramex, Aster DM Healthcare, Landmark Group, Talabat, and Bank al Etihad shared valuable insights on how to navigate the complexities of digital transformation, with a focus on leveraging AI, automation, and omnichannel strategies to enhance customer experiences.

The conference also hosted the prestigious Digital Experience Awards, recognising leading organisations that have demonstrated excellence in digital innovation and customer experience transformation. Notable winners included the Ministry of Investment, Bupa Arabia, Riyadh Airports Company, and Dubai National Insurance, all of whom have made significant strides in enhancing customer engagement through technology.

For more information on the ‘Digital Experience Intelligence Report 2024,’ please visit www.customer-experience.live.

About Customer Experience Live

Customer Experience Live is a leading digital customer experience insights and research powerhouse in the EMEA region. Committed to driving growth within organisations through rigorous research and insightful activations, the company plays a pivotal role in facilitating successful business ventures and fostering innovation in customer experience solutions. With a focus on understanding end-user needs and market dynamics, Customer Experience Live empowers top-level executives and solution providers to navigate the ever-changing landscape of customer experience.

For more information, please contact
Riji Raju, Customer Experience Live
Email: riji.raju@customer-experience.live 

Cleverbridge Announces Payments Veteran Kevin Feagan as Chief Revenue Officer

A renowned leader in the payments industry, Feagan joins Cleverbridge with 20 years of experience in scaling innovative, globally recognized ecommerce companies

Cleverbridge, the all-in-one e-commerce platform for global subscription businesses, today announced the appointment of Kevin Feagan as its Chief Revenue Officer. Feagan will report directly to Wendi Sturgis, Chief Executive Officer, and serve as a member of Cleverbridge’s leadership team.

Cleverbridge Chief Revenue Officer Kevin Feagan
Cleverbridge Chief Revenue Officer Kevin Feagan

In his new role, Feagan will oversee the go-to-market organization and be responsible for driving strategic alignment between all revenue-related functions. His extensive sales leadership experience in the payments industry from Everyware, FIS, and BluePay make Kevin the perfect fit to guide the continued success of Cleverbridge as it accelerates enterprise adoption of the merchant of record (MoR) model, which simplifies end-to-end ecommerce by consolidating payments, subscription management, sales tax compliance, and more.

“I’m thrilled to be joining Cleverbridge at this point in the company’s history. The product, people, and clients have all impressed me immensely, but I’ve been particularly drawn to the leadership team. It’s clear that Cleverbridge is ready for a major growth event, and I’m here to help make that happen,” said Feagan. “I’m ready to take on the challenge, leverage my experience, and partner with our talented team to deliver even greater value to our clients. Together, we’re going to build something amazing – and have a lot of fun doing it.”

Prior to joining Cleverbridge, Kevin served as the CRO at Everyware, an Austin-based company focused on ecommerce payments and card-not-present (CNP) transactions. Before that, Feagan served as Senior Vice President at FIS, a Fortune 500® leading provider of technology solutions for merchants, banks, and capital markets firms. A reflection of his significant contributions to the industry, Kevin was recognized on the Electronic Transactions Association (ETA)’s 2020 Forty Under 40 list.

“Kevin has a proven track record of growing payments and ecommerce companies, and his addition will enable Cleverbridge to build on existing momentum as we continue to scale merchant of record selling globally,” said Sturgis. “It’s clear that the industry is rapidly changing, but Cleverbridge’s position has never been stronger. Technology businesses are increasingly looking for alternatives to costly, drawn-out implementations and complex multi-vendor ecommerce solutions. Cleverbridge is poised to give these businesses exactly what they’re looking for, helping them to drive maximum growth with minimal effort.”

For more information, visit grow.cleverbridge.com or follow Cleverbridge on LinkedIn.

About Cleverbridge
Cleverbridge is the all-in-one ecommerce platform for global subscription businesses. As a merchant of record (MoR), we consolidate the essential components of an ecommerce solution – including payments, subscription management, tax/VAT handling, and regulatory compliance – to help businesses offload operational work and automate digital transactions throughout the customer lifecycle. Since 2005, leading B2B and B2C technology companies across industries have trusted Cleverbridge to deliver frictionless buying experiences and optimize acquisition, expansion, and retention in over 240 countries and territories. Learn more at grow.cleverbridge.com.

Contact Information
Gordon Knapp
Senior Director, Marketing
gordon.knapp@cleverbridge.com

SOURCE: Cleverbridge

Experian Launches Global Ultimate Beneficial Ownership Compliance Solution for Enhanced KYC/KYB Verification

Experian Singapore (Experian) recently introduced Global UBO (Ultimate Beneficial Ownership), a comprehensive report to the market, designed to revolutionise due diligence and compliance processes in onboarding, portfolio management, and customer lifecycle management.

This innovative resource provides detailed insights and evaluations of cross-border UBOs in over 200 markets, helping small and medium enterprises (SMEs), corporations and financial institutions navigate the complexities of regulatory compliance and risk management.

In an increasingly globalised and regulated marketplace, the importance of thoroughly understanding the complexities of business structures cannot be overstated. Experian’s Global UBO reports offer a standardised, detailed analysis of UBOs in one comprehensive report. These reports equip organisations with the critical information needed to make well-informed decisions, ensuring they meet the highest standards of due diligence, compliance, Know Your Customer (KYC) and Know Your Business (KYB) needs.

It’s no longer only financial institutions who have to comply with UBO regulations. Regulators are bringing their rules in line with global efforts to promote beneficial ownership transparency across other sectors – namely legal, real estate, corporate service providers and accountancy.

In Singapore, real estate developers with more than four units have to comply with the anti-money laundering and terrorism financing provisions. (ref https://www.ura.gov.sg/Corporate/Guidelines/Developers/Anti-Money-Laundering)

“Experian Global UBO helps businesses know exactly who they are doing business with, ensuring that their business partners comply with national and international laws on money laundering (AML), bribery and corruption, and regulations related to KYC/KYB. It automates and enhances the due diligence process by providing a reliable and comprehensive UBO report,” said Kabir Khanna, General Manager, Experian Credit Services Singapore.

Key benefits of the Global UBO report includes:

  • Enhanced Due Diligence: Comprehensive evaluations help identify potential risks and ensure thorough vetting of UBOs during the onboarding process.
  • Streamlined Portfolio Management: Leads to more effective and efficient risk management and decision-making, fostering a more secure and stable portfolio.
  • Improved Customer Lifecycle Management: Insights ensure that organisations remain compliant with evolving regulations and maintain high standards of customer relationship management.

These reports are an essential tool for financial institutions, regulatory bodies, and businesses committed to maintaining compliance and managing risk in today’s complex environment. By leveraging Experian’s Global UBO reports, organisations can confidently navigate the challenges of regulatory compliance, mitigate risks, and enhance their overall operational integrity.

In conjunction with the launch of Global UBO reports in Southeast Asia, Experian is also introducing a global monitoring service for Credit Reports. These are refreshed investigative credit reports produced over a predetermined period to help monitor critical business relationships in a proactive manner.

For more information about Experian’s Global UBO solution and the new Global Monitoring Service for Credit Reports, please visit www.experian.com.sg.

For media enquiries: 
PRecious Communications for Experian
experian@preciouscomms.com 

About Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software. We also assist millions of people to realise their financial goals and help them to save time and money.  

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.  

We invested in talented people and new advanced technologies to unlock the power of data and innovate. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

AI Essentials For Small Businesses to Drive Growth and Save Time

Generative AI (Artificial Intelligence) is not new, however the recent boom in AI tools available to anyone such as image-generation tools and AI-driven applications, while offering new opportunities, can also place small business owners in new and unfamiliar territory.

GoDaddy shares some ways in which generative AI can help small business owners and entrepreneurs enhance creativity, streamline operations and support customer engagement.

  1. Generate creative and unique business names – The biggest barrier to getting started is sometimes a blank screen. Generative AI is great for helping to get creativity started. If thinking of a catchy business name isn’t your strong suit, consider using AI to kick-start the process. GoDaddy AI Domain Search can help generate potential business names, giving entrepreneurs a list of unique and creative names that they might not have come up with otherwise.
  2. Automate content creation – By simplifying the content creation process and enhancing the effectiveness of published materials, such as website content, newsletters or blogs, AI can help save entrepreneurs both time and money.

    Using advanced natural language processing algorithms and deep learning techniques, AI-powered content-generation tools can analyze existing content within a specific industry or niche. Using that information, AI tools can then generate relevant and engaging content. And then, you can update the output to match the overall vibe of your unique business.

    To help entrepreneurs be successful in creating prompts to use with AI tools, GoDaddy created a free guide. This guide offers small business owners tips for how to create text and visual prompts.
  3. Enhance customer service – With AI, business owners can quickly craft personalized responses, such as thank-you emails to customers after they make a purchase or sign-up for a service, reminder emails, and responses to inquiries or complaints. By providing fast and personalized responses to customers, using AI-powered tools can help to enhance the overall customer experience, leading to higher satisfaction rates and a stronger brand reputation, and help to drive further engagement with customers.
  4. Support for social media management – Engaging on social media channels is an important part of growing a business in today’s digital environment, but managing multiple platforms and attempting to brainstorm creative new content can feel daunting. AI can help here as well.

    Tasks AI can support with include creating a list of key moments and relevant events for a target audience, craft ad copy to grab people’s attention, write simple video scripts, create editorial calendars, and provide creative captions for image-based posts.

    GoDaddy Studio creates professional-looking content for a business or personal brand. Anyone can easily and quickly produce engaging content without needing advanced design skills. This free tool is available for anyone looking to enhance their online presence and take advantage of branded content for their social media channels, website, customer email communications, and more.

While AI tools can help save time and money, it is crucial for a human to closely review the output of the AI tool that you choose to use, as AI can return incorrect, false or outdated information or may include content containing third parties’ intellectual property.

“In today’s fast-changing digital world, GoDaddy is equipping small business owners with AI tools and guidance to help them boost their content creativity and streamline operations, saving them time to focus on growing their businesses,” said Selina Bieber, Vice President of International Markets at GoDaddy.

GoDaddy offers a wide array of online resources to help small businesses and entrepreneurs thrive in the digital world, from website building and e-commerce tools to email and digital marketing solutions.

For more information on how GoDaddy can help your business, visit GoDaddy.

About GoDaddy

GoDaddy helps millions of entrepreneurs globally start, grow, and scale their businesses. People come to GoDaddy to name their idea, build a professional website, attract customers, sell their products and services, and accept payments online. GoDaddy’s easy-to-use tools help microbusiness owners manage everything in one place and its expert guides are available to provide assistance. To learn more about the company, visit www.GoDaddy.com.

Issued on behalf of GoDaddy. 

For more information, contact:
Fekra Communications
info@fekracomms.com

Pixotope Forges Strategic Partnership with Happy Elephant Consortium for Asia-Pacific Expansion

Pixotope Technologies AS, the leading platform for end-to-end real-time virtual production solutions, is excited to announce a landmark partnership with the Happy Elephant consortium as its exclusive distributor for Greater China and selected countries in Southeast Asia region. This collaboration marks a pivotal moment in Pixotope’s global growth strategy, set to transform virtual production accessibility in one of the world’s most vibrant and rapidly evolving markets.

The Happy Elephant consortium, uniting the formidable talents of Happy Elephant, Totem Vision, and Socam, brings a wealth of expertise and established market presence to this partnership. Their collective prowess in digital display technology, studio design, and audiovisual integration matches seamlessly with Pixotope’s state-of-the-art virtual production software. This synergy promises to catalyze innovation and unleash creative potential across the region.

Marcus B. Brodersen, CEO of Pixotope Technologies AS, expressed his enthusiasm: “Our partnership with the Happy Elephant consortium opens up unprecedented opportunities for Pixotope. By combining forces with Happy Elephant, Totem Vision, and Socam, we’re not merely expanding our reach – we’re unlocking a new realm of possibilities for content creators throughout Asia-Pacific. Their profound understanding of local markets, coupled with our cutting-edge technology, will empower media producers to redefine the boundaries of virtual production.”

The exclusive distribution agreement, centered on Pixotope’s enterprise product portfolio, encompasses the entire Greater China and selected regions in Southeast Asia, positioning the partnership for significant market impact.

XiaLi, CEO at Happy Elephant consortium, shared their perspective: “We are thrilled to partner with Pixotope and further expand the reach of their groundbreaking virtual production platform to the APAC market. This collaboration perfectly aligns with our commitment to delivering advanced, comprehensive media solutions. Together, we will enable storytellers across Asia to craft immersive, high-quality content that resonates with global audiences.”

To ensure seamless integration and local support, XuYang, Pixotope’s sales manager in China, will serve as the regional sales manager and key liaison between the partners, providing continuity and leveraging his regional expertise.

The partnership is effective immediately, with Pixotope and the Happy Elephant consortium collaborating closely to ensure a smooth transition and capitalize on the myriad of opportunities ahead.

About Pixotope
Pixotope Technologies AS is an award-winning software company at the forefront of virtual production innovation. With a proven track record in the most demanding live productions worldwide, Pixotope provides media content creators with a robust, end-to-end Virtual Production Platform. Operating globally with 24/7 support and a presence across four continents, Pixotope is committed to making virtual production accessible, user-friendly, and successful for all media creators.

For more information, visit https://www.pixotope.com/

About Happy Elephant Consortium
The Happy Elephant consortium unites the strengths of Happy Elephant, Totem Vision, and Socam to deliver comprehensive digital media solutions:

  • Happy Elephant: A leading 3D and virtual production specialist offering end-to-end solutions across the digital media spectrum. Their expertise spans advanced AR, VR, and XR solutions for On-Air Graphics, virtual character development, and innovative studio stage design and construction.
  • Totem Vision: Established in Guangzhou in 2022 by CDV (NewAuto), Totem Vision is a pioneer in digital display interactive technology, leveraging Video+AI innovations. With three decades of experience serving prominent national clients, they are recognized leaders in ultra-high-definition virtual and real fusion equipment.
  • Socam: Founded in 2004, Socam specializes in professional radio and television markets, excelling in audio and video system integration. Their comprehensive services encompass all-media studio design and production, LED screen system engineering, post-production services, and virtual scene design and production.

For media inquiries, please contact: XuYang (xu.yang@pixotope.com) or Jana Amirali (jana.amirali@pixotope.com).

SOURCE: Pixotope

Digital Transformation Summit 2024 to Launch Qatar into Smart City Era.

A prominent financial institution in Qatar has undergone a major digital transformation, significantly enhancing customer experience and maintaining its competitive edge in the banking industry. At the core of this transformation is a cutting-edge mobile banking app designed for seamless account management, money transfers, bill payments, and mobile wallet services. This app features a user-friendly interface and robust security measures, ensuring that customers have convenient and secure access to their financial services anytime and anywhere.

Additionally, advanced chatbot solutions and AI-driven virtual assistants offer immediate support and personalized product recommendations, further enriching the overall customer experience. The organization has also streamlined its internal operations by automating critical back-office tasks such as loan processing and document management. This automation not only boosts operational efficiency but also promotes greater financial inclusion by making banking services accessible to a broader audience. By embracing cutting-edge technology and innovation, the institution continues to set the standard for digital banking in Qatar, underscoring its commitment to providing sophisticated, effective, and accessible banking solutions.

These digital transformations are directly contributing to Qatar’s Vision 2030, which aims to build a knowledge-based economy driven by innovation and technological advancement. By enhancing financial services through digitalization, the institution is playing a crucial role in fostering economic development, improving financial literacy, and ensuring that the benefits of digital banking reach all segments of the population.

Our upcoming Digital Transformation Summit Qatar is poised to further support Vision 2030 by bringing together industry leaders, technology experts, and policymakers to share insights, strategies, and innovations. The summit will facilitate discussions on how digital transformation can continue to drive economic growth, enhance public services, and improve quality of life. By providing a platform for collaboration and knowledge exchange, the summit will help pave the way for achieving the ambitious goals set out in Vision 2030.

Overview of the event: 

Qatar has actively pursued digital transformation to modernise its economy and enhance public service delivery. Significant investments in technology infrastructure and initiatives have boosted efficiency and productivity across sectors. Despite challenges like cybersecurity, data privacy, and developing skilled human capital, Qatar’s digital efforts align with its 2030 National Vision of sustainable growth and high living standards. The 31st Edition of the Digital Transformation Summit will guide businesses on best practices for engaging users across endpoints, enabling them to embrace digital transformation for efficient and sustainable operations. These ongoing efforts will positively shape Qatar’s future.

Who will attend?

  • Berthold Trenkel-Advisor To Chairman-Qatar Tourism.
  • Dr. Mohamed Elhindi-Chief Information Officer-Hamad Bin Khalifa University.
  • Fethi Filali-Director Of Technology & Research (CTO)-Qatar Mobility Innovations Center-QMIC.
  • Dr. Ali Al Sanousi-Executive Director-Clinical Information Systems-Hamad Medical Corporation.
  • Max Renault-Director-Innovations In Global Precision Health,Weill Cornell Medicine.

The event will cover topics like:

  • The Dynamic Shift in the digital World.
  • Qatar’s E- government Strategy.
  • Qatar’s Digital Initiative towards Future Mobility.
  • Intelligence Automation to Drive the Next Wave of Transformation.
  • Strengthening Cyber Posture and Cyber-resilience.

For more information on the Digital Transformation Summit, click the: Link

About Exito

Exito, which means success in Spanish, embodies our commitment to the success of our customers. Each year, we host over 240 virtual and in-person conferences globally, bringing together audiences with world-class thought leaders and C-level executives across industries. Our meticulously crafted agendas, based on extensive research and valuable industry insights, facilitate business, knowledge transfer, deal flow, and impactful messaging for brands.

For Media Enquiries, contact:
Kasturi Nayak (Sr. Marketing Executive)
Kasturi.nayak@exito-e.com
Enquiry@exito-e.com
Exito Media Concepts

CleverTap Launches Product Experiences for Optimizing App and Web User Experience

  • New solution enables product managers and marketers to collaborate seamlessly and experiment effortlessly

CleverTap, the all-in-one engagement platform, today announced the launch of Product Experiences – a one-stop solution to effortlessly experiment and elevate customer experiences across web and apps to help maximize lifetime value. With a no-code approach, user-friendly UI, and advanced segmentation capabilities and analytics, Product Experiences allows product and growth managers to effortlessly personalize as well as optimize app and website user experiences.

In today’s competitive app landscape, the stakes are higher than ever for businesses. With 50% of users uninstalling an app within 30 days and 25% abandoning it after just one use, the pressure is on the brand to deliver personalized experiences. Any issue in user experiences can lead to swift abandonment given the ease of access to other alternatives. According to studies by McKinsey, a staggering 70% of drop-offs are due to sub-par in-app experiences, while 76% of customers express frustration when brands fail to provide personalized interactions.

That’s where CleverTap Product Experiences steps in to address these critical challenges. It empowers product managers and growth teams to effortlessly experiment and make swift changes to the app’s design, functionality, and workflows with minimal technical dependency—be it A/B testing onboarding, add-to-cart flow variants, updating banners, showing dynamic pricing, and other content. Thus democratizing app and web experience management by enabling growth teams to independently manage in-app monetization and personalization without the need for additional app updates. This drives operational efficiency, ensuring your business remains agile and responsive to market demands.

The key components of Product Experiences include Remote Config and Product A/B Testing. Remote Config allows marketers and product managers to effortlessly map app and web functionalities to Remote Config’s user friendly interface, enabling seamless control and personalization of the user experience. They can create precise segments with zero-code and override variable values to tailor the experience for specific audiences directly from the CleverTap dashboard.

With Product A/B Tests, marketers can set up experiments with multiple variants related to UI, functionality, and workflows. Through precise measurement of results based on key performance indicators (KPIs), businesses can analyze performance with detailed analytics and seamlessly deploy the most successful version to their user base.

Anand Jain, Co-Founder and Chief Product Officer, CleverTap said, “Businesses are continuously striving to push out newer features and updates to benefit the end user. The app updates that bring these changes are often the result of a complex, time-consuming and resource-intensive process. App release cycles are not scalable, cost-effective or agile enough to respond to market demands and keep up with the rapidly changing business environment. Product Experiences addresses these industry pain points by empowering businesses to take control of their app and web experiences with minimum technical dependency. Its unique capabilities offer CleverTap customers an all-in-one solution that redefines campaign management and performance and app and web experience management, proving to be a complete platform for future digital engagement success.” 

About CleverTap
CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 brands like Domino’s, Levis, Jio, Papa John’s, Zomato, Kotak Bank, Air Asia, Carousell, TD Bank, and Tesco to help build personalized experiences for all their customers. The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering speed and cost efficiency at scale.

Backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, the company is headquartered in San Francisco, with presence across Seattle, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta.

For more information, visit clevertap.com or follow us on:
LinkedIn: https://www.linkedin.com/company/clevertap/  
X: https://twitter.com/CleverTap  

Forward-Looking Statements
Some of the statements in this press release may represent CleverTap’s belief in connection with future events and may be forward-looking statements, or statements of future expectations based on currently available information. CleverTap cautions that such statements are naturally subject to risks and uncertainties that could result in the actual outcome being absolutely different from the results anticipated by the statements mentioned in the press release.

Factors such as the development of general economic conditions affecting our business, future market conditions, our ability to maintain cost advantages, uncertainty with respect to earnings, corporate actions, client concentration, reduced demand, liability or damages in our service contracts, unusual catastrophic loss events, war, political instability, changes in government policies or laws, legal restrictions impacting our business, impact of pandemic, epidemic, any natural calamity and other factors that are naturally beyond our control, changes in the capital markets and other circumstances may cause the actual events or results to be materially different, from those anticipated by such statements. CleverTap does not make any representation or warranty, express or implied, as to the accuracy, completeness, or updated or revised status of such statements. Therefore, in no case whatsoever will CleverTap and its affiliate companies be liable to anyone for any decision made or action taken in conjunction.

For more information:
SONY SHETTY
Director, Communications, CleverTap
+91 9820900036
sony@clevertap.com  

IPSHITA BALU
Consultant
Archetype
+91 9590111798
ipshita.balu@archetype.co 

Eton Solutions Launches EtonGPT(TM), World’s First Generative AI Platform for Family Offices

Eton Solutions, a leader in comprehensive wealth management ERP systems for family offices has announced the launch of EtonGPT™ the world’s first GenAI module for family offices globally. EtonGPT™ integrates the powerful transactional capabilities of Eton Solution’s ERP platform, with sophisticated conversational AI functionalities.

Eton Solutions will enable the majority of the 750 families on AtlasFive® to benefit from EtonGPT™. It will be available exclusively to AtlasFive® users to enhance the productivity of their family offices.

EtonGPT™ will improve family office operations by seamlessly integrating data stored in documents with transaction data on AtlasFive®, thereby helping streamline processes and lead to a boost in productivity. Several of Eton Solutions clients, including Shade Tree Advisors (US), Todd Family Office (New Zealand) and Aglaia Family Office (Singapore) have been using this new AI enabled platform. It will allow them to access information and conduct in-depth analyses of their investment and asset portfolios. EtonGPT™ doubles up as both an internal search and data extraction tool within the secure centralized database of the cloud-native AtlasFive® ERP platform.

Backed by pending patents, this hybrid AI platform marries the best features of various AI technologies. It incorporates machine learning, expert systems-based business rule engines, and large language models to deliver unparalleled accuracy and insights. It leverages AI-driven data extraction, summarization, generation, inferencing, and transformation to help family offices operate more efficiently and securely.

Satyen Patel, Eton Solutions’ executive chairman said, “Our AtlasFive® solution was the first to offer a centralized data platform that had integrated structured data processing across accounting, investment and tax functions. With the launch of EtonGPT™, the world’s first family office LLM, we are embracing cutting-edge technology and reshaping the future of family office management across the globe. AI is increasingly being deployed across businesses. While family offices have largely remained rooted in manual processes, with the integration of AI, they will undergo an unparalleled change, making them resilient and future-ready.”

“With EtonGPT™, AtlasFive® can now parse and integrate data buried in more than 250 document types such as trust plans, estate plans and partnership agreements. This combination of structured and unstructured data processing offers wealth managers the ability to gain a 2 to 4X increase in operational efficiency.”

“EtonGPT™ will offer a foundational shift platform enabling family offices to elevate their legacy, strengthen corporate governance, and provide high value to the HNWIs and UHNWIs they serve.”

Timothy C. Macherone, Chief Operating Officer of Shade Tree Advisors LLC, said, “I do not doubt that EtonGPT™ can be a potential game-changer. In deploying the AI-based technology, which involved leveraging EtonGPT™ to automate our document organization and retention processes, we reduced human involvement by 50% and met our accuracy goals. Similarly, we see countless opportunities to unlock efficiencies in our legacy processes through the use of EtonGPT™ in many verticals, including calculating and posting mark-to-markets on private investments, logging invoice information, and summarizing estate planning documents.”

Andrew Hull, Chief Executive of Todd Family Office, said, “AI is reshaping how we do everything at the Todd Family Office, and our partnership with Eton Solutions has been beneficial. We have faced challenges in fixing AI hallucinations and are worried about the potential misuse of these tech marvels. We’re working with Eton Solutions to pioneer a Responsible AI framework that harnesses the full power of AI with transparency, ethics, and trust at its core. Together, we’re setting the standard for the future of AI for family offices.”

Stephen Hunt, Chief Executive Officer of Aglaia Family Office Pte. Ltd., said, “Aglaia Family Office is proud to be pioneering the setup of automated and AI-powered consolidated portfolio reporting and analytics solutions in Asia. Our commitment goes beyond just automation—we’re focused on the responsible use of AI, ensuring that its integration into our operations enhances not only efficiency but also strengthens timeliness and accuracy. EtonGPT’s early success reassures us that, with Eton Solutions, we’re on the right path.”

As AI’s power is increasingly integrated into modern organizations, Eton Solutions recognizes cybersecurity challenges from traditional threats such as phishing, malware, and data breaches are expanding to include AI-based risks such as deepfakes, misuse, and algorithmic bias. To lessen or mitigate these risks, Eton Solutions is working with its Customer Advisory Board to introduce frameworks that encompass ethics, safety, transparency, trust, and security.

EtonGPT™ is designed to ensure a robust, secure, and ethical environment for family office operations.

About Eton Solutions:

Eton Solutions is an ERP software product (AtlasFive®) and services company founded to handle the complexities of servicing ultra-high-net-worth families globally. The company is based in the United States, in Research Triangle Park, NC. with its international headquarters in Singapore focused on serving markets outside of the Americas. Created by family office leaders, Eton Solutions’ flagship product is AtlasFive®, families manage over US$936 billion on our integrated platform that holistically aggregates and manages all your liquid and alternative investment assets and office’s data, reporting and workflow processes. With one source of truth, Eton Solutions leads family offices into the future by maximising efficiency and minimising errors and risk. Eton Solutions has experienced a CAGR of over 100% since its inception.

Visit: https://www.eton-solutions.com

For US and other International media queries, please contact:
Tracie Soh | tracie.soh@eton-solutions.com | +65 9674 5475

Martechvibe to Host Unlocked: Mobile & App Growth Summit in Singapore on September 5, 2024

With its advanced infrastructure and a tech-savvy population, Singapore is at the forefront of the global digital revolution. As mobile marketing becomes an increasingly vital component of brand strategies in 2024, focusing on mobile-first approaches, personalised experiences, and a commitment to data privacy, Martechvibe is set to address these trends with its upcoming event.

Martechvibe, a global media publication known for its insights into how leading brands use technology to drive growth, will host the Unlocked: Mobile & App Growth Summit on September 5, 2024, at ONE°15 Marina Sentosa Cove, Singapore. The exclusive event will gather mobile marketers, growth strategists, product innovators, and monetization leaders to explore and enhance their skills.

This one-day summit will feature 16 research-driven sessions led by industry experts and is expected to attract over 150 decision-makers interested in mobile and app marketing technologies. The agenda covers key topics such as:

Staying ahead of the technological curveCompatibility with current and future OSNon-negotiable security measuresUser data protectionEmbracing a mobile-first mind-setDigital wellnessCollaboration and integration

Unlocked boasts an impressive line-up of speakers from leading organizations including Grab, Lazada, Shopee, Standard Chartered, foodpanda, and The Coca-Cola Company. In addition, attendees will have the opportunity to explore innovative solutions from leading exhibitors, designed to help mobile marketers and app developers thrive in today’s competitive landscape.

For more details and to join the waitlist, visit https://martechvibe.com/events/unlocked-mobile-app-growth-summit/

About Martechvibe:

Martechvibe is a leading global media publication dedicated to exploring the intersection of marketing and technology. Through in-depth articles, research-driven insights, and exclusive events, Martechvibe connects industry professionals with the latest trends and innovations shaping the marketing technology landscape. From understanding how top brands leverage technology for growth to providing a platform for thought leaders to share their expertise, Martechvibe serves as a trusted resource for marketers and business leaders worldwide.

For more information, visit www.martechvibe.com or follow us on LinkedIn, Twitter, and Facebook for the latest updates.

Contact Information: marketing@martechvibe.com