VPBank, one of Vietnam’s largest private banks, partners with CleverTap, the all-in-one customer engagement platform, to deepen understanding of customers and their aspirations and use the insights to deliver hyper-personalized experiences to users, at scale. VPBank aims to elevate customer experience and drive higher conversions on products and offers through highly targeted campaigns built on complex, real-time segmentation that quickly connects with customers. Through this association with CleverTap, VPBank’s objective is to improve engagement, deepen relationships and drive higher retention, while keeping costs low.
Established in 1993, VPBank operates in a wide variety of businesses including retail banking, corporate banking, wealth management, and consumer finance. VPBank aims to become a top-ranking financial institution among joint stock commercial banks in Vietnam, in terms of business scale, market share, and service quality.
Leveraging CleverTap’s AI/ML-powered capability suite, Clever.AI, VPBank will be able to hyper-personalize its engagement via multiple automation and journeys. It will enable a seamless and omnichannel onboarding experience for new users, driving higher success rates for key milestones such as registration and the first transaction. With the unified customer view on CleverTap, VPBank can identify high-intent users and target them with contextual and relevant offerings, achieving an increase in customer lifetime value.
Varun Krishna, Head of Digital Marketing, VPBank said, “We’ve always strived to maintain our position as one of Vietnam’s leading financial institutions. In an increasingly competitive banking landscape, delivering personalized and meaningful customer experiences is paramount. Partnering with CleverTap empowers us to harness advanced AI-driven insights, enabling us to engage our customers more effectively and tailor our offerings to their unique needs across digital channels. This collaboration not only enhances our ability to connect with customers on a deeper level but also drives sustained growth and loyalty. Together, we are committed to setting new standards in customer engagement and positioning VPBank as the most trusted and preferred bank in Vietnam.”
Mai Vo, Country Manager, CleverTap said, “Vietnam’s banking sector is at the precipice of a new era of growth. Our partnership with VPBank couldn’t be timed better. With a legacy of innovation and customer-centricity, VPBank has consistently set benchmarks in the Vietnamese banking industry. Their commitment to using technology for crafting exceptional customer experiences aligns perfectly with our vision. Together, with CleverTap’s state-of-the-art omnichannel platform, personalizing and enhancing customer engagement has never been more seamless. This partnership is not only a testament to CleverTap’s expertise in driving conversion and retention but also underscores VPBank’s leadership in propelling Vietnam’s banking sector into a new era of excellence”
About CleverTap CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 brands like Domino’s, Levis, Jio, Papa John’s, Zomato, Kotak Bank, Air Asia, Carousell, TD Bank, and Tesco to help build personalized experiences for all their customers. The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering speed and cost efficiency at scale.
Backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, the company is headquartered in San Francisco, with presence across Seattle, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta.
Forward-Looking Statements Some of the statements in this press release may represent CleverTap’s belief in connection with future events and may be forward-looking statements, or statements of future expectations based on currently available information. CleverTap cautions that such statements are naturally subject to risks and uncertainties that could result in the actual outcome being absolutely different from the results anticipated by the statements mentioned in the press release.
Factors such as the development of general economic conditions affecting our business, future market conditions, our ability to maintain cost advantages, uncertainty with respect to earnings, corporate actions, client concentration, reduced demand, liability or damages in our service contracts, unusual catastrophic loss events, war, political instability, changes in government policies or laws, legal restrictions impacting our business, impact of pandemic, epidemic, any natural calamity and other factors that are naturally beyond our control, changes in the capital markets and other circumstances may cause the actual events or results to be materially different, from those anticipated by such statements. CleverTap does not make any representation or warranty, express or implied, as to the accuracy, completeness, or updated or revised status of such statements. Therefore, in no case whatsoever will CleverTap and its affiliate companies be liable to anyone for any decision made or action taken in conjunction.
For more information: SONY SHETTY Director, Communications, CleverTap +91 9820900036 sony@clevertap.com
Why is India the world’s top choice for offshoring Our latest whitepaper, “Comprehensive Location Analysis for Offshoring Success: India,” digs deep into how this powerhouse nation is redefining the global offshoring landscape with its blend of technological expertise, economic resilience, and strategic regional hubs.
Key Highlights:
– Unmatched Talent Pool: With over 57% of the global offshoring market share, India’s workforce is second to none. Cities like Bengaluru, Hyderabad, and Pune lead the way in emerging technologies such as AI, automation, and cloud computing, making India the ultimate tech hub for offshoring. – Strategic Government Incentives: Discover how India’s supportive government policies, tax incentives, and infrastructure development are accelerating growth across sectors, attracting businesses from around the globe. – Manufacturing & Innovation Hubs: Gujarat and Tamil Nadu are more than just manufacturing giants—they’re evolving into innovation ecosystems with investments in electric vehicles, advanced electronics, and high-tech manufacturing. – Future-Proof Infrastructure: From the Delhi-Mumbai Industrial Corridor to the Smart Cities Mission, India’s focus on digital and physical infrastructure ensures seamless operations, making it the go-to destination for offshoring success. – Diverse Regional Strengths: The whitepaper offers a detailed analysis of why each region excels. Maharashtra’s dominance in finance, Tamil Nadu’s manufacturing edge, and Karnataka’s tech expertise show why India offers more than just cost savings—it offers strategic growth opportunities.
An Opportunity Unlike Any Other
This whitepaper doesn’t just highlight India’s strengths—it uncovers the winning strategies for businesses looking to thrive in the country’s dynamic offshoring landscape. Learn how global brands are successfully navigating India’s complex regulatory environment, leveraging government incentives, and embracing regional strengths to maximize growth. You’ll find real-world case studies of companies that have tapped into India’s vast talent pool, diverse sectors, and innovation hubs to scale their operations.
The real game-changer India’s Tier 2 and 3 cities, often overlooked, are rapidly emerging as the next hotbeds of growth, offering businesses untapped markets, cost efficiencies, and access to skilled talent outside the usual metros.
Why This Matters
India is not just about cost savings; it’s about gaining a strategic edge. By 2030, India’s offshoring industry is expected to reach $250 billion, driven by innovation, talent, and a dynamic business environment. Understanding these trends will put your business on the fast track to success.
About SRKay Consulting Group As experts in India’s evolving offshoring landscape, SRKay Consulting Group provides tailored Virtual Captive and Global Competency Center (GCC) solutions. We help businesses navigate the complexities of India’s diverse market, ensuring you capitalize on this thriving ecosystem with confidence. For more information, visit https://www.srkay.com.
Don’t miss the insights that could shape your offshoring strategy for years to come.
Download the Whitepaper and discover why India is the ultimate offshoring partner for your business in 2024!
HubSpot, the customer platform for scaling businesses, has released new data showing that many Singapore companies are contending with insufficient quality data and a disjointed tech stack even as costs and competition continue to rise.
Andy Pitre, EVP of Product, HubSpot, launching Breeze at INBOUND 2024
Go-to-market teams—marketing, sales, and service—hold the keys to customer happiness, revenue generation, and ultimately business growth. But today, GTM teams are struggling to keep up, let alone drive growth, thanks to intense competition, increasing costs to reach prospects and customers, and channel saturation. To make matters worse, their tech stacks are falling short.
Nearly half of Singapore businesses participating in a HubSpot survey cited high costs (44%) as their number one challenge, with one in five (22%) saying it’s the biggest challenge they are facing. This aligns with data from the Singapore Business Federation, which identified increasing manpower and utilities costs as key contributors to business expenses.
The survey also found that intense competition (39%), rising costs of reaching prospects and customers (35%), and channel saturation (34%) are impacting the ability of Singapore businesses to effectively attract and retain customers, potentially limiting their growth potential. Inability to compete against their peers could create additional pressures on Singapore businesses, especially with the country recently ranked the world’s most competitive economy worldwide.
While technology has traditionally been viewed among Singapore businesses as a tool to augment competitiveness and allow them to punch above their weight, barriers remain when it comes to quality data and a modern tech stack.
HubSpot’s findings indicate that less than half (43%) of Singapore businesses agree that their data and systems are effectively interconnected to provide a cohesive and comprehensive view of their customers. This can significantly increase complexity in managing customer interactions and experience, with the average business in Singapore needing to switch between more than 50 distinct applications just to manage customer interactions. As a result, many businesses may struggle to gain a consolidated view of their customers, leading to disconnected data and a suboptimal customer experience.
“Needing to switch between more than 50 applications to manage customer interactions is not only detrimental to efficiency, but could also lead to inaccuracies as businesses try to align insights across disparate data sources. Having a single source of truth for customer data is essential to build and maintain meaningful customer relationships,” said Dan Bognar, Vice President & Managing Director of JAPAC, HubSpot. “Technology can give businesses a helping hand, however our findings show that data connectedness and a unified tech stack are presenting significant opportunities for local businesses looking to improve prospecting and customer retention.”
An overall lack of quality data could also have had an impact on local adoption of Artificial Intelligence (AI) powered tools. According to HubSpot’s survey, nearly eight in ten (77%) of Singapore businesses felt they did not have enough data or the right data to make their AI usage effective. Perhaps as a consequence, about a third (34%) have not ‘started talking about generative AI at all’.
“Operating in the world’s most competitive economy is no easy feat, requiring a delicate balance between manginging increasing costs, while delivering an impactful customer experience. At HubSpot, we are committed towards equipping businesses with applications that are easy to use, fast to implement, and delivered on a unified platform. This helps to align marketing, sales, and service teams with a unified view of their customer.” said Bognar.
To help businesses grow better in today’s environment, HubSpot is committed to building easy, fast and unified tools. That’s why, at INBOUND 2024 and in our latest Spotlight product launches, HubSpot has unveiled its easiest, fastest, and most unified version yet. Everything is built so that GTM teams can unlock growth for their businesses.
Our new, biggest releases include:
Breeze, HubSpot’s AI to power the customer platform. Breeze includes
Copilot, HubSpot’s new AI companion to boost productivity and make work easier.
Four AI agents to get work done fast, from start to finish, including Content Agent, Social Media Agent, Prospecting Agent and Customer Agent.
Plus 80 more features embedded across the platform, from remixing content to predicting sales forecasts.
Breeze Intelligence, HubSpot’s data enrichment and buyer intent solution. Breeze Intelligence includes:
Data enrichment which pulls from a database of over 200 million buyer and company profiles to enrich company and contact records in HubSpot’s Smart CRM.
Buyer intent to help customers identify which prospects are best fit.
Form shortening to increase conversion by automatically adding information Breeze Intelligence already knows.
Updates to Marketing Hub and Content Hub, the combo that’s giving marketers everything they need to launch full campaigns from start to finish, from finding an audience to measuring impact, including:
Tools to capture attention like Content Remix for video, which uses AI to turn a single video into a full campaign of clips, audio and written content.
Tools to generate leads and convert prospects like Lead Scoring to find high engagement, high-fit prospects and Google Enhanced Conversions to leverage first-party conversion data from HubSpot to improve campaign performance.
Tools to measure impact like the new Marketing Analytics Suite, which brings all marketing metrics and reporting in one place to improve campaigns and get results faster.
Learn more about our major launches with product deep dives:
HubSpot (NYSE: HUBS) is the customer platform that helps your business grow better. HubSpot delivers seamless connection for customer-facing teams with a unified platform that includes AI-powered engagement hubs, a Smart CRM, and a connected ecosystem that extends the customer platform with over 1,500 App Marketplace integrations, a community network, and educational content from HubSpot Academy. Today, over 228,000 customers, like DoorDash, Reddit, Eventbrite, and Tumblr, across more than 135 countries use HubSpot to attract, engage, and delight customers. Learn more at www.hubspot.com.
Research methodology
HubSpot proprietary research Singapore sample size: 102 Global sample size: 1893
In an era where businesses are realigning their global operations, India has emerged as a pivotal destination for multinational corporations. A new white paper titled “India’s Emerging Role in the Global Economy” reveals how the country’s dynamic business environment is reshaping global strategies, positioning India as the ultimate hub for innovation, technology, and foreign direct investment (FDI).
Key Insights:
Unparalleled Economic Growth: India is forecasted to grow at a staggering 6.5% in FY 2025, making it the fastest-growing major economy, with untapped market potential.
Soaring FDI Inflows: Sectors such as computer software and high-tech services have seen an inflow of $17.96 billion, thanks to initiatives like ‘Make in India’ and ‘Digital India.’
Technological Powerhouse: India’s digital GDP is expected to hit $1 trillion by 2025, propelled by advancements in AI, cloud computing, and IoT, making it a key global innovation center.
An Opportunity Unlike Any Other
This white paper uncovers the strategies needed to thrive in India’s complex market while navigating risks such as geopolitical tensions and infrastructure challenges. It reveals why global brands like IKEA, Starbucks, and Netflix have achieved unprecedented success by embracing localization, cultural sensitivity, and strategic partnerships.
However, the real surprise lies in India’s Tier 2 and 3 cities, which are emerging as the next frontiers of growth, offering businesses new markets and opportunities.
Why This MattersIndia’s youthful demographic (65% under the age of 35), robust intellectual property laws, and ease of doing business make it a hotbed for innovation and business growth. The paper emphasizes that companies entering India need a tailored approach to local preferences, cultural nuances, and regulatory complexities.
About SRKay Consulting Group
To truly leverage India’s potential, it is essential to partner with a firm that understands the intricacies of this evolving market. SRKay Consulting Group stands at the forefront, helping businesses navigate India’s diverse economy through their expertise in operational excellence and innovative Virtual Captive and Global Competency Center (GCC) solutions. Whether your goal is market entry or expansion, SRKay provides the strategic guidance to ensure sustained growth in India’s competitive landscape. For more information, visit https://www.srkay.com.
Read the full report to discover how India is transforming the global economic landscape and why it’s the premier destination for business expansion in 2024.
Don’t miss out on understanding why the world’s leading companies are making India their go-to hub for future growth!
Generative AI (Artificial Intelligence) is not new, however the recent boom in AI tools available to anyone such as image-generation tools and AI-driven applications, while offering new opportunities, can also place small business owners in new and unfamiliar territory.
GoDaddy shares some ways in which generative AI can help small business owners and entrepreneurs enhance creativity, streamline operations and support customer engagement.
Generate creative and unique business names – The biggest barrier to getting started is sometimes a blank screen. Generative AI is great for helping to get creativity started. If thinking of a catchy business name isn’t your strong suit, consider using AI to kick-start the process. GoDaddy AI Domain Search can help generate potential business names, giving entrepreneurs a list of unique and creative names that they might not have come up with otherwise.
Automate content creation – By simplifying the content creation process and enhancing the effectiveness of published materials, such as website content, newsletters or blogs, AI can help save entrepreneurs both time and money.
Using advanced natural language processing algorithms and deep learning techniques, AI-powered content-generation tools can analyze existing content within a specific industry or niche. Using that information, AI tools can then generate relevant and engaging content. And then, you can update the output to match the overall vibe of your unique business.
To help entrepreneurs be successful in creating prompts to use with AI tools, GoDaddy created a free guide. This guide offers small business owners tips for how to create text and visual prompts.
Enhance customer service – With AI, business owners can quickly craft personalized responses, such as thank-you emails to customers after they make a purchase or sign-up for a service, reminder emails, and responses to inquiries or complaints. By providing fast and personalized responses to customers, using AI-powered tools can help to enhance the overall customer experience, leading to higher satisfaction rates and a stronger brand reputation, and help to drive further engagement with customers.
Support for social media management – Engaging on social media channels is an important part of growing a business in today’s digital environment, but managing multiple platforms and attempting to brainstorm creative new content can feel daunting. AI can help here as well.
Tasks AI can support with include creating a list of key moments and relevant events for a target audience, craft ad copy to grab people’s attention, write simple video scripts, create editorial calendars, and provide creative captions for image-based posts.
GoDaddy Studio creates professional-looking content for a business or personal brand. Anyone can easily and quickly produce engaging content without needing advanced design skills. This free tool is available for anyone looking to enhance their online presence and take advantage of branded content for their social media channels, website, customer email communications, and more.
While AI tools can help save time and money, it is crucial for a human to closely review the output of the AI tool that you choose to use, as AI can return incorrect, false or outdated information or may include content containing third parties’ intellectual property.
“In today’s fast-changing digital world, GoDaddy is equipping small business owners with AI tools and guidance to help them boost their content creativity and streamline operations, saving them time to focus on growing their businesses,” said Selina Bieber, Vice President of International Markets at GoDaddy.
GoDaddy offers a wide array of online resources to help small businesses and entrepreneurs thrive in the digital world, from website building and e-commerce tools to email and digital marketing solutions.
For more information on how GoDaddy can help your business, visit GoDaddy.
About GoDaddy
GoDaddy helps millions of entrepreneurs globally start, grow, and scale their businesses. People come to GoDaddy to name their idea, build a professional website, attract customers, sell their products and services, and accept payments online. GoDaddy’s easy-to-use tools help microbusiness owners manage everything in one place and its expert guides are available to provide assistance. To learn more about the company, visit www.GoDaddy.com.
Focusing on Eight Major Steps to build a connected, innovative and green Belt and Road
The ninth Belt and Road Summit, co-organised by the Hong Kong Special Administrative Region Government (HKSAR) and the Hong Kong Trade Development Council(HKTDC), opened today at the Hong Kong Convention and Exhibition Centre.
The theme is Building a Connected, Innovative and Green Belt and Road. As one of the celebrations for the 75th anniversary of the founding of the People’s Republic of China, the Summit brings together over 90 policymakers and business leaders from Belt and Road countries and regions. It centres on the eight major steps President Xi Jinping announced last year to support the high-quality development of the Belt and Road Initiative (BRI) and explores cooperation opportunities for the next golden decade of the BRI.
The Opening Session featured opening remarks by John Lee, Chief Executive of the HKSAR, and welcome remarks by Dr Peter K N Lam, Chairman of the HKTDC. Special addresses were delivered by Li Yongjie, Deputy China International Trade Representative of the Ministry of Commerce of the People’s Republic of China; Gou Ping, Vice Chairman of the State-owned Assets Supervision and Administration Commission of the State Council of the People’s Republic of China; and Xiao Weiming, Deputy Secretary-General of the National Development and Reform Commission of the People’s Republic of China. A keynote address was delivered by H.E. Nguyen Hoa Binh, Permanent Deputy Prime Minister of Vietnam.
John Lee said during his opening remarks: “Green development is increasingly important in Belt and Road collaboration. Hong Kong contributes to the cause of sustainability by not only developing green tech, but also by leveraging our expertise in financial services and driving the development of green finance. Earlier this year, we launched the world’s first multi-currency, tokenised green bond, part of our commitment to Hong Kong’s rise as a green finance hub.”
Dr Lam said: “Innovation and sustainability are key drivers of growth today. We will discuss how we can work more closely together to create a more innovative and greener Belt and Road. With its unique strengths and advantages, Hong Kong is ideally placed to foster collaboration. As the most international city in the Guangdong-Hong Kong-Macao Greater Bay Area and gateway to the vast Mainland China market, Hong Kong can facilitate many opportunities across Asia and beyond. ASEAN – our second-largest trading partner – will be a market highlight at this year’s Summit, following the recent mission we organised to Laos, Cambodia and Vietnam led by Hong Kong SAR Chief Executive John Lee.”
In her remarks, Li Yongjie said: “Under the framework of The Mainland and Hong Kong Closer Economic Partnership Arrangement (CEPA), the Ministry of Commerce (MOFCOM) supports Hong Kong to enhance its status as an international financial, shipping and trading centre, and to play the role of a hub and platform in the Belt and Road Initiative. The MOFCOM will support Hong Kong in signing free trade agreements and investment protection agreements with more countries and regions, and to join Regional Comprehensive Economic Partnership as soon as possible. The MOFCOM will also support mainland and Hong Kong enterprises to strengthen information exchange, deepen cooperation on Belt and Road projects, enhance Hong Kong’s participation in the Belt and Road Initiative, and strengthen Hong Kong’s status as an international trade centre.”
H.E. Nguyen Hoa Binh said during his speech: “The global economy is experiencing significant transformations in its structure and growth model, requiring both governments and the business community to collaborate in promoting initiatives on economic cooperation and integration that support peace, cooperation and development at regional and global levels. I am confident that with the commitment and sound policies of our governments, along with the support and active engagement of the business community and by embracing a spirit of equality, openness and mutual benefit while upholding international law, the Belt and Road Initiative will continue to flourish.”
Deepening multilateral cooperation for a win-win future Following the successful outcomes of Chief Executive John Lee’s ASEAN visit in July, organised by the HKTDC, the Summit aims to further deepen relations between Hong Kong and ASEAN as well as other emerging markets along the Belt and Road.
The Policy Dialogue, hosted by Algernon Yau, Secretary for Commerce and Economic Development of the HKSAR, focused on Multilateral Cooperation for an Interconnected World. Invited ministerial-level officials from ASEAN and Central Asia who explored opportunities for multilateral cooperation include: H.E. Lim Lork Piseth, Secretary of State, Ministry of Commerce, Cambodia; Rachmat Kaimuddin, Deputy Coordinating Minister, Maritime Affairs and Investment in Infrastructure and Transportation, Indonesia; Arman Kassenov, Vice-Minister of National Economy, the Republic of Kazakhstan.
One highlight of the first day was the Business Plenary chaired by Professor KC Chan, Chairman of WeLab Bank. This session featured Ding Yanzhang, Chairman of Power Construction Corporation of China; Clara Chan, Chief Executive Officer of Lee Kee Group; Dato’ Seri Cheah Cheng Hye, Co-Chairman and Co-Chief Investment Officer of Value Partners Group; Shinta Widjaja Kamdani, Chief Executive Officer of Sintesa Group. They discussed Hong Kong’s role in promoting multilateral business cooperation as well as strategies that global companies are adopting in response to the latest international situation. In the evening, a cocktail reception took place with welcoming and opening remarks from Dr Peter K N Lam, and Sun Yu, Vice Chairman and Chief Executive of Bank of China (HK) Limited. Algernon Yau, Secretary for Commerce and Economic Development of the Hong Kong SAR, also delivered special remarks.
The Keynote Luncheon featured a welcome address by Paul Chan, Financial Secretary of the HKSAR Government, opening remarks by Chen Liang, Chairman of the Board of Directors and Chairman of the Management Committee of China International Capital Corporation Limited, and a keynote speech by Dilma Rousseff, President of New Development Bank.
Comprehensive analyses of topical issues on the first day of the thematic breakout session As the Belt and Road Initiative enters its next golden decade, there is increasing demand for efficient, one-stop legal and dispute resolution services. A thematic breakout session titled Building a Green, Sustainable and Innovative Silk Road through Hong Kong’s Legal and Dispute Resolution Services was co-hosted with the Department of Justice of the HKSAR. The session began with welcome remarks from Paul TK Lam, Secretary for Justice of the HKSAR Government, featuring business leaders from the Hong Kong International Arbitration Centre and law firms. Another thematic breakout session on the first day was co-hosted with the Insurance Authority, titled Role of Captive Insurance in Supporting Belt and Road Initiative.
Additionally, the Summit co-hosted the Mainland-Hong Kong Trade In Services Symposium with the Ministry of Commerce of the People’s Republic of China (MOFCOM). This symposium analysed the latest developments across various sectors, driving service innovation along the Belt and Road, with representatives from leading companies in telecommunications, AI and professional services. The Symposium also features a pavilion brought by MOFCOM, which brings together exhibitors in the fields of green technology, business services and cultural trade to showcase China’s achievements in trade in services to global buyers, and to build a platform for collaboratively exploring the international market.
Debut Green Chapter highlights Hong Kong’s green advantages This year’s Summit introduces a new Green Chapter, featuring a series of thematic breakout sessions related to green construction, innovation and finance, allowing participants to explore ways of developing green businesses leveraging Hong Kong as a platform.
The Charting Green Development for a Connected World session discussed strategies for optimising green infrastructure development. It was co-hosted by the China International Contractors Association. The speakers at this session were: Chen Zhong, Vice General Manager of China Communications Construction Group Limited; Harry Lai, Executive Director of Hong Kong Green Building Council; Wu Yun, Deputy General Manager of China Energy Engineering Group Co., Ltd; Rex Wong, CEO of Kam Shing Group; and Mi Zhihui, Vice President of Shanghai Municipal Engineering Design Institute (Group) Co., Ltd.
Second Business Plenary to explore opportunities in the Middle East Tomorrow’s Business Plenary will be chaired by Ronnie C. Chan, Honorary Chair of Hang Lung Properties Limited. The business plenary, which will explore opportunities in the Middle East and other Belt and Road markets, will feature: Mohamed Abduljabbar Alkoheji, Second Vice-Chairman of the Bahrain Chamber of Commerce and Industry; Bonnie Y Chan, Chief Executive Officer of Hong Kong Exchanges and Clearing Limited; Peter Fekete, Group CEO of 4iG from Hungary; Eric Ip, Group Managing Director of Hutchison Port Holdings Limited from Hong Kong; Iqbal Khan, Chief Executive Officer of Fajr Capital from UAE; and Bui Kim Thuy, Deputy CEO of VinFast from Vietnam.
Two new thematic breakout sessions will also take place tomorrow – Multi-dimensional Connectivity under the Belt and Road Initiative and People-to-people Exchanges through Business and Cultural Collaboration – discussing progress in transport connectivity and ways in which economic and cultural exchanges can enhance mutual understanding. The Green Chapter will also have two sessions tomorrow on Smart and Green Silk Road and Developing Viable Sustainable Infrastructure Projects. Two sessions from the Finance Chapter will discuss how businesses can seize financial services opportunities in the Belt and Road via Hong Kong to expand in ASEAN and the Middle East and the impact of financial innovation and technology on BRI development. A Youth Chapter session brings together young business leaders to talk about the ways in which youth can harness opportunities presented by the BRI.
19 MoUs signed on Day 1 19 Memoranda of Understanding (MoUs) signed on the first day of the Summit. Signatories of the 4 G2G MoUs and 15 B2B MoUs comprised government and businesses from the Middle East and ASEAN, including the United Arab Emirates, Indonesia, Malaysia and Vietnam as well as Australia. Areas covered include infrastructure, energy and sustainable development. This year’s Summit continues to offer investment and business matching services, including one-to-one project matching meetings and project investment sessions. The business matching service provides a full range of options, in both physical form on 11-12 September and online on 16-17 September, with more than 280 investment projects expected to be matched and more than 800 one-to-one project matching meetings taking place.
The Summit continues to feature an exhibition area showcasing more than 100 exhibitors across three distinct zones: the Hong Kong Zone, Global Investment Zone and InnoTech Zone. The Hong Kong Zone highlights the services and business advantages of Hong Kong service providers. The Global Investment Zone presents large-scale investment projects, cultural and technological developments as well as global investment opportunities. The InnoTech Zone showcases cutting-edge innovations, AI, digital technologies and solutions from around the world.
The Strategic Partner for the 9th Belt and Road Summit is Bank of China International Capital Corporation Ltd. The Banking Partner is Bank of China (Hong Kong) Limited. The Global Connectivity Partner is the Hongkong and Shanghai Banking Corporation Limited. The New Economy Partner is Standard Chartered. The Diamond Sponsor is Huatai International Financial Holdings Company, while China Mobile International Limited, China National Petroleum Corporation, China Telecom Global and China Unicom Global Limited are Platinum Sponsors.
About HKTDC The Hong Kong Trade Development Council (HKTDC) is a statutory body established in 1966 to promote, assist and develop Hong Kong’s trade. With 50 offices globally, including 13 in Mainland China, the HKTDC promotes Hong Kong as a two-way global investment and business hub. The HKTDC organises international exhibitions, conferences and business missions to create business opportunities for companies, particularly small and medium-sized enterprises (SMEs), in the mainland and international markets. The HKTDC also provides up-to-date market insights and product information via research reports and digital news channels. For more information, please visit: www.hktdc.com/aboutus.
New solution enables product managers and marketers to collaborate seamlessly and experiment effortlessly
CleverTap, the all-in-one engagement platform, today announced the launch of Product Experiences – a one-stop solution to effortlessly experiment and elevate customer experiences across web and apps to help maximize lifetime value. With a no-code approach, user-friendly UI, and advanced segmentation capabilities and analytics, Product Experiences allows product and growth managers to effortlessly personalize as well as optimize app and website user experiences.
In today’s competitive app landscape, the stakes are higher than ever for businesses. With 50% of users uninstalling an app within 30 days and 25% abandoning it after just one use, the pressure is on the brand to deliver personalized experiences. Any issue in user experiences can lead to swift abandonment given the ease of access to other alternatives. According to studies by McKinsey, a staggering 70% of drop-offs are due to sub-par in-app experiences, while 76% of customers express frustration when brands fail to provide personalized interactions.
That’s where CleverTap Product Experiences steps in to address these critical challenges. It empowers product managers and growth teams to effortlessly experiment and make swift changes to the app’s design, functionality, and workflows with minimal technical dependency—be it A/B testing onboarding, add-to-cart flow variants, updating banners, showing dynamic pricing, and other content. Thus democratizing app and web experience management by enabling growth teams to independently manage in-app monetization and personalization without the need for additional app updates. This drives operational efficiency, ensuring your business remains agile and responsive to market demands.
The key components of Product Experiences include Remote Config and Product A/B Testing. Remote Config allows marketers and product managers to effortlessly map app and web functionalities to Remote Config’s user friendly interface, enabling seamless control and personalization of the user experience. They can create precise segments with zero-code and override variable values to tailor the experience for specific audiences directly from the CleverTap dashboard.
With Product A/B Tests, marketers can set up experiments with multiple variants related to UI, functionality, and workflows. Through precise measurement of results based on key performance indicators (KPIs), businesses can analyze performance with detailed analytics and seamlessly deploy the most successful version to their user base.
Anand Jain, Co-Founder and Chief Product Officer, CleverTap said, “Businesses are continuously striving to push out newer features and updates to benefit the end user. The app updates that bring these changes are often the result of a complex, time-consuming and resource-intensive process. App release cycles are not scalable, cost-effective or agile enough to respond to market demands and keep up with the rapidly changing business environment. Product Experiences addresses these industry pain points by empowering businesses to take control of their app and web experiences with minimum technical dependency. Its unique capabilities offer CleverTap customers an all-in-one solution that redefines campaign management and performance and app and web experience management, proving to be a complete platform for future digital engagement success.”
About CleverTap CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 brands like Domino’s, Levis, Jio, Papa John’s, Zomato, Kotak Bank, Air Asia, Carousell, TD Bank, and Tesco to help build personalized experiences for all their customers. The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering speed and cost efficiency at scale.
Backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, the company is headquartered in San Francisco, with presence across Seattle, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta.
Forward-Looking Statements Some of the statements in this press release may represent CleverTap’s belief in connection with future events and may be forward-looking statements, or statements of future expectations based on currently available information. CleverTap cautions that such statements are naturally subject to risks and uncertainties that could result in the actual outcome being absolutely different from the results anticipated by the statements mentioned in the press release.
Factors such as the development of general economic conditions affecting our business, future market conditions, our ability to maintain cost advantages, uncertainty with respect to earnings, corporate actions, client concentration, reduced demand, liability or damages in our service contracts, unusual catastrophic loss events, war, political instability, changes in government policies or laws, legal restrictions impacting our business, impact of pandemic, epidemic, any natural calamity and other factors that are naturally beyond our control, changes in the capital markets and other circumstances may cause the actual events or results to be materially different, from those anticipated by such statements. CleverTap does not make any representation or warranty, express or implied, as to the accuracy, completeness, or updated or revised status of such statements. Therefore, in no case whatsoever will CleverTap and its affiliate companies be liable to anyone for any decision made or action taken in conjunction.
For more information: SONY SHETTY Director, Communications, CleverTap +91 9820900036 sony@clevertap.com
Eton Solutions, a leader in comprehensive wealth management ERP systems for family offices has announced the launch of EtonGPT™ the world’s first GenAI module for family offices globally. EtonGPT™ integrates the powerful transactional capabilities of Eton Solution’s ERP platform, with sophisticated conversational AI functionalities.
Eton Solutions will enable the majority of the 750 families on AtlasFive® to benefit from EtonGPT™. It will be available exclusively to AtlasFive® users to enhance the productivity of their family offices.
EtonGPT™ will improve family office operations by seamlessly integrating data stored in documents with transaction data on AtlasFive®, thereby helping streamline processes and lead to a boost in productivity. Several of Eton Solutions clients, including Shade Tree Advisors (US), Todd Family Office (New Zealand) and Aglaia Family Office (Singapore) have been using this new AI enabled platform. It will allow them to access information and conduct in-depth analyses of their investment and asset portfolios. EtonGPT™ doubles up as both an internal search and data extraction tool within the secure centralized database of the cloud-native AtlasFive® ERP platform.
Backed by pending patents, this hybrid AI platform marries the best features of various AI technologies. It incorporates machine learning, expert systems-based business rule engines, and large language models to deliver unparalleled accuracy and insights. It leverages AI-driven data extraction, summarization, generation, inferencing, and transformation to help family offices operate more efficiently and securely.
Satyen Patel, Eton Solutions’ executive chairman said, “Our AtlasFive® solution was the first to offer a centralized data platform that had integrated structured data processing across accounting, investment and tax functions. With the launch of EtonGPT™, the world’s first family office LLM, we are embracing cutting-edge technology and reshaping the future of family office management across the globe. AI is increasingly being deployed across businesses. While family offices have largely remained rooted in manual processes, with the integration of AI, they will undergo an unparalleled change, making them resilient and future-ready.”
“With EtonGPT™, AtlasFive® can now parse and integrate data buried in more than 250 document types such as trust plans, estate plans and partnership agreements. This combination of structured and unstructured data processing offers wealth managers the ability to gain a 2 to 4X increase in operational efficiency.”
“EtonGPT™ will offer a foundational shift platform enabling family offices to elevate their legacy, strengthen corporate governance, and provide high value to the HNWIs and UHNWIs they serve.”
Timothy C. Macherone, Chief Operating Officer of Shade Tree Advisors LLC, said, “I do not doubt that EtonGPT™ can be a potential game-changer. In deploying the AI-based technology, which involved leveraging EtonGPT™ to automate our document organization and retention processes, we reduced human involvement by 50% and met our accuracy goals. Similarly, we see countless opportunities to unlock efficiencies in our legacy processes through the use of EtonGPT™ in many verticals, including calculating and posting mark-to-markets on private investments, logging invoice information, and summarizing estate planning documents.”
Andrew Hull, Chief Executive of Todd Family Office, said, “AI is reshaping how we do everything at the Todd Family Office, and our partnership with Eton Solutions has been beneficial. We have faced challenges in fixing AI hallucinations and are worried about the potential misuse of these tech marvels. We’re working with Eton Solutions to pioneer a Responsible AI framework that harnesses the full power of AI with transparency, ethics, and trust at its core. Together, we’re setting the standard for the future of AI for family offices.”
Stephen Hunt, Chief Executive Officer of Aglaia Family Office Pte. Ltd., said, “Aglaia Family Office is proud to be pioneering the setup of automated and AI-powered consolidated portfolio reporting and analytics solutions in Asia. Our commitment goes beyond just automation—we’re focused on the responsible use of AI, ensuring that its integration into our operations enhances not only efficiency but also strengthens timeliness and accuracy. EtonGPT’s early success reassures us that, with Eton Solutions, we’re on the right path.”
As AI’s power is increasingly integrated into modern organizations, Eton Solutions recognizes cybersecurity challenges from traditional threats such as phishing, malware, and data breaches are expanding to include AI-based risks such as deepfakes, misuse, and algorithmic bias. To lessen or mitigate these risks, Eton Solutions is working with its Customer Advisory Board to introduce frameworks that encompass ethics, safety, transparency, trust, and security.
EtonGPT™ is designed to ensure a robust, secure, and ethical environment for family office operations.
About Eton Solutions:
Eton Solutions is an ERP software product (AtlasFive®) and services company founded to handle the complexities of servicing ultra-high-net-worth families globally. The company is based in the United States, in Research Triangle Park, NC. with its international headquarters in Singapore focused on serving markets outside of the Americas. Created by family office leaders, Eton Solutions’ flagship product is AtlasFive®, families manage over US$936 billion on our integrated platform that holistically aggregates and manages all your liquid and alternative investment assets and office’s data, reporting and workflow processes. With one source of truth, Eton Solutions leads family offices into the future by maximising efficiency and minimising errors and risk. Eton Solutions has experienced a CAGR of over 100% since its inception.
Award-winning online restaurant reservation platform Eatigo, collaborates with CleverTap – the all-in-one engagement platform, to enhance customer engagement and boost reservations. Through CleverTap’s AI-powered recommendations engine, Eatigo was able to offer its users relevant and timely recommendations with precision, ensuring higher conversions. The platform’s orchestration and analytics capabilities enabled Eatigo to coordinate complex, multi-channel marketing campaigns at scale and track the performance of its campaigns.
Set up in 2013 with a mission to “connect empty tables with empty stomachs”, Eatigo is a leading online reservation platform. The brand has expanded rapidly, seating over 6 million diners, and accumulated over 6000 restaurants across Hong Kong, Singapore, Thailand, Malaysia, and the Philippines.
By harnessing CleverTap’s AI/ML-powered capability suite: Clever.AI, Eatigo was able to hyper-personalize its engagement through more than 10 automations and nearly 100 journeys. As a result, Eatigo’s users were 2X more likely to make reservations. Additionally, CleverTap’s Liquid tag and journey features enable Eatigo to create omni-channel experiences capturing diner’s attention and driving reservations.
Commenting on the collaboration, Surakan Kittiperakorn, Regional Marketing Lead, Eatigo said, “Collaborating with CleverTap has granted us access to their comprehensive and dynamic suite of capabilities, enabling us to achieve our goals and grow our business in the Southeast Asia region. Utilizing CleverTap for local campaigns has helped us craft personalized marketing campaigns and messaging that resonates deeply with our users. The precision and efficiency of their AI-powered recommendations have significantly boosted our engagement metrics, allowing us to connect diners with the perfect dining experiences. We are excited about the future and look forward to continuing to innovate and grow with the support of CleverTap’s robust platform.”
Sidharth Pisharoti, Chief Revenue Officer, CleverTap, said, “In today’s highly competitive restaurant industry, customer engagement and personalized experiences are crucial for success. At CleverTap, we understand the unique challenges faced by businesses in this sector and are committed to providing innovative solutions that drive growth and customer satisfaction. Our AI-powered platform enables companies like Eatigo to harness the power of data to create tailored marketing strategies that resonate with their audience. We are thrilled to support Eatigo in their mission to enhance the dining experience and are excited to see the impact our collaboration has had on their reservation rates.”
Eatigo leveraged CleverTap’s AI-based recommendation engine to tackle a few obstacles. When the customer cancels their reservation, the engine comes up with 5 other options to increase conversion rates. If another user scrolls through the options but doesn’t make a reservation, the engine offers custom suggestions to convince them. Furthermore, CleverTap’s engine proactively reaches out to customers who made their last reservation a month ago, via a multi-channel approach to increase the chances of their return to the app.
About Eatigo
Eatigo, founded in 2013, is committed to connecting “empty tables with empty stomachs” by providing a rich selection of dining options through its online reservation platform. With a strong presence in Southeast Asia, Eatigo serves regions such as Hong Kong, Singapore, Thailand, Malaysia, and the Philippines.
By offering time-based discounts of up to 50%, Eatigo enables diners to enjoy high-quality dining experiences at affordable prices. Its unique, time-slot-based yield management solution also helps restaurants increase revenue during off-peak hours. In 2023, Eatigo merged with FunNow, joining the FUNNOW Group and further solidifying its leadership in the lifestyle booking and digital services sector.
About CleverTap
CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 brands like Domino’s, Levis, Jio, Papa John’s, Zomato, Kotak Bank, Air Asia, Carousell, TD Bank, and Tesco to help build personalized experiences for all their customers. The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering speed and cost efficiency at scale.
Backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, the company is headquartered in San Francisco, with presence across Seattle, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta.
Some of the statements in this press release may represent CleverTap’s belief in connection with future events and may be forward-looking statements, or statements of future expectations based on currently available information. CleverTap cautions that such statements are naturally subject to risks and uncertainties that could result in the actual outcome being absolutely different from the results anticipated by the statements mentioned in the press release.
Factors such as the development of general economic conditions affecting our business, future market conditions, our ability to maintain cost advantages, uncertainty with respect to earnings, corporate actions, client concentration, reduced demand, liability or damages in our service contracts, unusual catastrophic loss events, war, political instability, changes in government policies or laws, legal restrictions impacting our business, impact of pandemic, epidemic, any natural calamity and other factors that are naturally beyond our control, changes in the capital markets and other circumstances may cause the actual events or results to be materially different, from those anticipated by such statements. CleverTap does not make any representation or warranty, express or implied, as to the accuracy, completeness, or updated or revised status of such statements. Therefore, in no case whatsoever will CleverTap and its affiliate companies be liable to anyone for any decision made or action taken in conjunction.
For more information: SONY SHETTY Director, Communications, CleverTap +91 9820900036 sony@clevertap.com
GoKardz, a new-age digital business card platform, launched its innovative solution to redefine modern networking. GoKardz, a Malaysia-based tech startup that hosted a soft launch event in Kuala Lumpur, promises to be a game-changer in how professionals manage and share their digital identities. Based on the available statistics, five million trees are cut down each year to produce business cards. And hundred billion paper business cards are printed every year, of which 88% of business cards are thrown away or lost within a week, making it is big and meaningful problem to solve. With GoKardz, users can now seamlessly connect, network, and present themselves in the most dynamic and personalized way, using a solution that is highly sustainable.
Amaresh Panda, Founder of GoKardz
GoKardz is not just a digital business card platform; it is a comprehensive solution for creating a distinct professional identity in the digital era, coupled with a platform-enabled services ecosystem. With GoKardz, users can seamlessly connect, network, and present themselves in the most dynamic, personalized and sustainable way. And, its platform-enabled services ecosystem is the foundation for delivering real value to business & enterprise users by offering them solutions for identity & access management, programmatic advertising & marketing solutions, job listings and an online store with exclusive GoKardz branded merchandise.
Guests Downloading the GoKardz App
Amaresh Panda, the visionary founder of GoKardz, has always been passionate about leveraging technology to solve real-world problems. He envisages GoKardz to be the world’s leading platform for professional digital identity, modern networking, and opportunity discovery. He says, with ‘One Card, Infinite Opportunities’ as its tag line, the company’s mission is to revolutionize professional networking by bridging gaps, fostering collaboration, and creating opportunities for professionals worldwide through simple and user-empowering technology that is sustainable. He continues to add, ‘While there are a few other similar products in the market that offer digital cards, we have made a bold attempt to take the game to a whole new level by keeping the digital business card at the centre and curating the whole digital identity and product-enabled services ecosystem around it. I am confident it will offer tremendous added value to our users, individual as well as corporates.’ When asked about, who could benefit the most by using the GoKardz solutions, Amaresh replied, ‘While any individual or business user is welcome to experience our product, we believe entrepreneurs & business owners, professionals in sales & marketing, freelancers who need to promote their products & services, event attendees and the professionals in the recruitment & talent industry stand to benefit the most out of the current features on the platform.’
GoKardz, is a venture from the venture building studio of Kuber Ventures, a Singapore-based venture studio with presence across India, Malaysia & Australia. The venture-building partnership and investment from Kuber Ventures has significantly bolstered GoKardz’s time to market, innovation capabilities & growth. With this strategic support, GoKardz will be able to enhance its technology infrastructure, expand its range of features, and improve user experience, quite rapidly. The market access provided by Kuber Ventures will also enable GoKardz to accelerate its market expansion beyond Malaysian shores as the company grows its footprint, reaching a broader audience and establishing a stronger presence in the industry.
Guests with Kuber Ventures Team
According to Alok Kumar, the visionary Partner of Kuber Ventures, GoKardz is the first product in 2024 to be launched from our venture studio and has tremendous potential for growth. With their digital & NFC-enabled cards, tracking & managing contacts for individual as well as business or enterprise users is a breeze. On top of it, the platform also offers certain curated services specially designed for businesses and an online store with GoKardz merchandise, which will be launched soon.
Karunjit Kumar Dhir, the Partner at Kuber Ventures added, with attention spans getting shorter and information overload everywhere, it is time to simplify fundamental things like managing our digital identity and the way we network or keep in touch with our friends, colleagues, business partners and professional network at large. Paper business cards are often misplaced, outdated, or discarded. For companies, paper cards mean lost control over sharing, no analytics to measure effectiveness, and the inability to update contacts in real-time, limiting their use for marketing and brand consistency. We are excited to witness the growth and engagement of early adopters on the platform, and the fact that GoKardz team has already started onboarding paying customers gives us high confidence about this latest venture from our studio this year. I am excited to start using the GoKardz mobile app and my personalised NFC-enabled card powered by GoKardz and the fact that I will never have to worry about printing or managing my paper business cards ever again.
Showcasing GoKardz NFC Card and Merchandise
About GoKardz
GoKardz is a digital business card platform dedicated to redefining professional networking. It offers a vibrant networking environment, a dynamic job platform, and various professional services, all designed to make advanced technology accessible, inclusive, and impactful. The platform supports multiple languages and provides robust customization options to reflect unique professional identities. Above all, it enables all of us in going green by adopting a more sustainable alternative than paper-based cards, which are difficult to track & maintain.
For more details on GoKardz, visit our website. Join us to witness the future of professional networking with GoKardz.
Experience GoKardz and redefine your professional networking by downloading our app from the following links: GoKardz for iOS: https://apple.co/3wdzhJD GoKardz for Android: https://bit.ly/3UsJvxQ
GoKardz: Digital Business Cards to Elevate Networking & Amplify Success
Empower your professional network with GoKardz digital cards. Create your digital business card, download our iOS or Android app, or get started on our web dashboard today!
