The shared service industry in Asia has seen an upwards trajectory with the market size expected to grow at a compound annual growth rate of 23.7% by 2028 – especially as automation and digital transformation reshape the landscape of shared services in Asia. Based on a recent survey, 88% of SSOs in Asia are planning to accelerate their digital transformation efforts. Coupled with that, the increased cost-to-serve, complex geopolitical affairs and recent entry of Generative AI have forced SSOs and GBSs to rethink their strategy.
The 27th Asian Shared Services & Outsourcing Week 2024 is committed to congregate the region’s shared services thought leaders, decision makers, influencers, across various functions such as IT, HR, Procurement, Strategy, Operations, and many more.
Ms Krishna Mawani, Conference Director of SSOW Asia, shared that “We have been putting together the SSOW Asia series for 26 years now, and year on year we hear how the shared service industry has significantly evolved. Being at the forefront of the industry, we have witnessed the growth of the region’s shared service centres and their evolution from providing traditional, transactional services to core business support – and we know this has not been an easy journey. We salute all shared services and GBS leaders in the industry for their tenacity and ability to dynamically adapt to these changing requirements and needs. 2024 will no doubt be an interesting year for everyone, and we look forward to welcoming our leaders back with us in October 2024.”
27th Asian Shared Services & Outsourcing Week 2024, the #1 Regional Shared Services Event spanning across four action-packed days, is proud to present an ensemble of 50+ distinguished speakers and an impressive 140+ regional shared services thought leaders. On top of the 2-day jammed-packed conference lineup with keynote speakers, the event also features an exclusive pre-conference guided site visit – for attendees to experience first-hand how world-class Shared Services Centers operate. Plus, a post-conference SSON Masterclass day, bringing Asia’s SSO & GBS leaders together to examine today’s most pressing issues on Diversity, Equality & Inclusion (DEI) and Intelligent Automation.
Importantly, SSON’s Shared Services & Outsourcing Impact Asia Awards will be taking place on the evening of the Main Conference Day 1 on 16 October 2024. This is a globally recognised, annual industry awards ceremony, which honours and celebrates SSOs and service delivery teams who have exceeded industry standards in their SS&O initiatives.
For businesses seeking to showcase their technological solutions and services, 27th Asian Shared Services & Outsourcing Week 2024 is now open for sponsorship opportunities –thought leadership slots and booths. Sponsors will have exclusive opportunities to demonstrate thought leadership and engage with Shared Services leaders in the region. Act quick, as slots are limited. View sponsorship guide here: https://bit.ly/SSOWAsia2024Guide
For Shared Services & GBS professionals looking to attend to gain insights and learn best practices from case studies and panel discussions, early bird tickets are available for a limited time, so act fast to take advantage of discounted rates. Additionally, we are pleased to offer team discounts of up to 40% for group bookings, making it easier for your entire team to attend and benefit from this transformative experience together.
At its core IQPC is a global business to business event company that has embraced the digital age. We are the go-to source for online and offline events, information, education, networking, and promotion for executives across industries.
About SSON
SSON has been running conferences in Asia for 20+ years and has seen the market move from single function transactional centres to complex global business services. Through our network, we are seeing a market poised and ready to transform. As the leading shared services & outsourcing platform, we can help you meet your specific business goals and objectives through a variety of fully customizable products and packages.
Media Contact: Joyce Sng Senior Marketing Manager IQPC Asia Pte Ltd joyce.sng@iqpc.com.sg
By Emeka Orjih, Technical Adviser on International Cooperation & Finance to Uche Geoffrey Nnaji, Minister of Innovation, Science and Technology, Nigeria.
Some 20+ years ago, in what keen observers have described as a “leapfrog” and as “the telecom revolution”, Nigeria leapfrogged from 400 thousand landlines to 80 million mobile lines in months. It remains the largest singular developmental stride Nigeria has taken in its 63 years of existence. Structured mass adoption of new technology enabled Nigeria to circumvent normal step-by-step processes to arrive at its destination ahead of time, and ahead of others who were there before them in the Telecom Industry.
Deploying similar strategies,Nigeria can achieve similar outcomes in Clean Energy and Power, and in different areas of Technology. Take Artificial Intelligence (AI). McKinsey estimates that by the year 2030, the global AI economy will be at $16 trillion annually. (That’s larger than the entire American economy!)
So what will it take for Nigeria to stamp the AI revolutionlike we did in the Telecoms revolution? I put this question to Ray Sharma a few weeks ago over dinner in an artsy and eclectic restaurant in London’s Tech City or Silicon Roundabout. Ray is one of earth’s most aggressive Technology Venture Capitalists with successes that include Expedia and Tinder. Ray agreed with me that primarily, it will take human resource.
Human resource is Nigeria’s abundant blessing. After India and China, Nigeria has the highest number of skilled Tech workforce in the diaspora. That’s an army waiting to be unleashed on the innovative gateway.
What about the in-country population? A whopping 160 million youth – below the age of 35. The vast majority of whom are smart, hungry, innovative, and trainable. Such a resource wealth can catapult any nation on earth when intention and strategy align. Recruit them and funnel them into Frontier Technologies. AI. Blockchain. Robotics. IoT, and the like.
Should Nigeria unleash her potential upon the AI space, with a modest ambition to capture 0.1% of the value of that emerging industry, in just 5 years, she would have created a $16 billion a year industry. And from just AI! Add Blockchain Technology, Fintech, IoT, Robotics, Clean Tech, Methanol and Hydrogen Production, etc, then you begin to envisage a horizon of endless possibilities.
What’s my point? With her huge, young, smart, innovative and teachable workforce, plus a seemingly insatiable global tech market, Nigeria could create the kind of alternative national wealth and economy that will dwarf her entire budget and present economy.
Technology enables us to leapfrog, to deliver a Technology revolution, and create a new Nigeria with our international partners.
EdenBase (with Domineum) is partnering with us to create Tech Ecosystems like it did with London Tech City and in Switzerland. We are building out manufacturing capacity for Methanol and EV lithium-ion batteries. These will lay the foundation for our proposed AI-driven Renewable Smart Mini Grids to power our Innovation Parks and Tech Cities plus trigger massive manufacturing (Additive and Green) in partnership with Germany’s IMAPS Institute for Material Applications. We are building out the BPO (and other outsourcing) industry and will partner to prepare millions of Nigerian youth for careers in diverse technology-driven spaces ranging from the soft (data, AI, blockchain, etc) to the hard (hardware skills, welding, digital production, etc). We have partnered to develop and launch the world’s first mass V2X project where we manufacture/assemble Electric Vehicles (EV), powered by Renewable Energy (RE) with bi-directional charging/discharging capabilities that enables your EV to act as a generator that powers homes or factories after performing its ‘car duties’ of ferrying you around. Now that’s what a leapfrog looks like.
Clean energy and Intelligent RE Minigrids – powering and driving manufacturing. Productive Tech ecosystems – partnering world class institutions to trigger innovative startups on scale. These will drive the unleashing of the creativity of Nigeria’s enormous, smart, innovative and youthful population. They, in turn will drive the emergence of the new Nigerian economy, independent of fossil fuels, and constructed on the altar of Innovation, Science & Technology.
In 2024, Nigeria is truly open for business – the Business of Technology, Clean Technology. Those who missed the opportunities unearthed by Nigeria’s telecom revolution some two-decades ago, now have the opportunity to get on board this boundless Tech Revolution in the largest untapped single market on planet earth.
Is it possible to deliver these and more on scale? Can Nigeria leapfrog her way to near the front of the line in clean energy and power generation, green manufacturing and outsourcing?
You bet! And in Nigeria’s Ministry of Innovation, Science and Technology, Minister Uche Nnaji is betting on it too.
Contact: Emeka Orjih, MBA (Wharton), Technical Adviser on International Cooperation & Finance to the Minister of Innovation, Science and Technology, Nigeria. emeka.orjih@scienceandtech.gov.ng
The Federal Ministry of Innovation, Science and Technology, Nigeria is one of the strategic Ministries of Government with the responsibility of facilitating the development and deployment of Innovative Science and Technology to enhance the pace of Socio-economic development of the country. www.scienceandtech.gov.ng
CleverTap, the all-in-one engagement platform today announced that mobile gaming platform, WinZO, has achieved 40% growth in retention rate following the CleverTap rollout.
Founded in 2018, WinZO is today at the forefront of India’s mobile gaming revolution; the company has over 175 million users, making it the country’s largest mobile social gaming platform. WinZO hosts 100+ games across multiple formats in more than a dozen regional languages.
WinZO is dedicated to providing product value and fostering user retention. The challenge was to quickly analyze data to enhance user retention. CleverTap’s integrated partnership with WinZO’s technology stack, helped nurture more robust customer relationships, bolster user engagement, and increase retention rates. Today, WinZO has 5 billion micro in-app transactions every month, and delivers highly personalized experiences to gamers.
“In the current highly competitive environment, where users have an abundance of options with numerous apps and brands competing for their attention, our goal is to craft experiences that are highly responsive and based on real-time interactions,” said Angad Sehdev, Strategy and Growth, WinZO. He further added, “CleverTap doesn’t just provide data; it equips us with the insights, segmentation, and tools needed to execute swiftly. In this kind of an ecosystem, if you’re not acting on the data in real time, you lose your user base. You need to understand what the user wants before the user has even expressed the need.”
CleverTap offers comprehensive tracking and analytics, enabling WinZO to gain insights into customer interactions with its products. This real-time feedback on new app updates aids in refining rollout strategies.
Sidharth Pisharoti, Chief Revenue Officer, CleverTap said, “Customer retention has always been at the heart of everything we do at CleverTap, and we’re thrilled to have helped WinZO increase their retention rates by 40%. It’s been an immense pleasure working with WinZO over the last 5 years. Today, they are one of India’s largest mobile gaming platforms. This is a result of their deep understanding of customer behavior and the team’s ability to deliver on those expectations. As WinZO embarks on an ambitious journey to expand its user base to 700 million and introduce new gaming formats, CleverTap remains a steadfast partner in this tech-driven gaming revolution.”
About CleverTap
CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. The platform empowers businesses to orchestrate experiences for individuals across their lifecycles and design personalized journeys that span a lifetime. It offers analytics that encompasses every aspect of the lifecycle, enabling businesses to measure and optimize each experience in real time. Its unique AI capability is insightful, empathetic, and prescriptive, facilitating smarter and faster decisions. The all-in-one platform unifies experiences from every touchpoint, paving the way for a new era of customer engagement.
The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering both speed and economies of scale.
CleverTap is trusted by 2000 customers, including Electronic Arts, TiltingPoint, Gamebasics, Big Fish, MobilityWare, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco.
Backed by leading investors such as Peak XV Partners, Tiger Global, Accel, CDPQ, and 360 One, the company is headquartered in Mountain View, California, with presence in San Francisco, New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, and Jakarta.
WinZO is the largest social gaming and interactive entertainment platform in India with over 175million users from T2-T5 Bharat. Launched in early 2018, the company partners with third-party developers to host games on its Android app, offering users personalized multiplayer gameplay experiences. The platform is available in 12 native languages. WinZO’s platform facilitates over 5 billion micro-transactions per month across a portfolio of 100+ games, contributing to 1 in 250 UPI transactions of India happening on WinZO’s platform. The company is dedicated to building an enthusiastic community of gamers and gaming influencers in India. WinZO envisions a future where its platform can deliver culturally relevant and enjoyable experiences to the global audiences, monetized through a unique micro-transaction model.
WinZO, a series-C funded venture, has raised $100 million from Marquee gaming and entertainment investors such as Griffin Gaming partners, Courtside ventures, Maker’s fund, all of whom made their first investment in the Indian start-up ecosystem through WinZO.
Forward-Looking Statements
Some of the statements in this press release may represent CleverTap’s belief in connection with future events and may be forward-looking statements, or statements of future expectations based on currently available information. CleverTap cautions that such statements are naturally subject to risks and uncertainties that could result in the actual outcome being absolutely different from the results anticipated by the statements mentioned in the press release.
Factors such as the development of general economic conditions affecting our business, future market conditions, our ability to maintain cost advantages, uncertainty with respect to earnings, corporate actions, client concentration, reduced demand, liability or damages in our service contracts, unusual catastrophic loss events, war, political instability, changes in government policies or laws, legal restrictions impacting our business, impact of pandemic, epidemic, any natural calamity and other factors that are naturally beyond our control, changes in the capital markets and other circumstances may cause the actual events or results to be materially different, from those anticipated by such statements. CleverTap does not make any representation or warranty, express or implied, as to the accuracy, completeness or updated or revised status of such statements. Therefore, in no case whatsoever will CleverTap and its affiliate companies be liable to anyone for any decision made or action taken in conjunction.
For more information: SONY SHETTY Director, Public Relations, CleverTap +91 9820900036 sony@clevertap.com
SIGGRAPH Asia 2023 concluded on December 15th at the iconic International Convention Centre Sydney (ICC Sydney). The event, organized by Koelnmesse Pte Ltd and ACM SIGGRAPH, a renowned special interest group within the Association for Computing Machinery (ACM), marked a tremendous success in shaping the future of animation, virtual reality, artificial intelligence, and related Computer Graphics and Interactive Techniques technologies. With 5,690 attendees hailing from more than 40 countries and featuring 30 exhibiting brands, the conference and exhibition exemplified the industry’s vibrant dynamism and rapid growth.
SIGGRAPH Asia 2023
SIGGRAPH Asia 2023 Conference Chair June Kim said, “As the curtain falls on SIGGRAPH Asia 2023 in Sydney, it stands out as a brilliant success. Thousands of visitors from over 40 countries experienced innovation at its peak, with over 30 leading brands and impactful presentations setting new standards in computer graphics and interactive techniques. From keynotes by luminaries to groundbreaking showcases and awards, we’re grateful for the support of computer, animation, and tech visionaries. Special thanks to our partners in Sydney for being tremendous hosts.”
Key Highlights and Achievements
The SIGGRAPH Asia 2023 Conference and Exhibition represented a vibrant showcase of the latest developments in the Computer Graphics (CG) arena. Luminaries Jun Murai of Keio University and Joe Letteri from Weta FX, shared invaluable insights with their keynote presentations on “Internet Civilization: A New Frontier for Humankind” and “Innovation & Avatar: The Way of Water” respectively.
The event buzzed with intellectual stimulation. Featured sessions included speakers like Rob Bredow of Industrial Light & Magic, and Paul Debevec of Netflix, who offered unique perspectives, touching on themes ranging from the synergy of art and technology to the frontiers of virtual production. Forward-thinking panels delved into the latest trends in Character Animation, VFX, Digital Humans, and the future of computer animation tools.
The Conference also took a compelling look into how a hybrid society is emerging via extended reality by exploring how with Digital Twin, artifacts, space, and humans can be replicated in a digital form. One of the highlights was a real-time demonstration that demonstrated how digital twin, big data visualization, and extended reality can connect from Sydney to other cities via Super Speed Connectivity.
Much conversation at SIGGRAPH Asia 2023 revolved around Generative AI, a topic that was brought up at numerous sessions. These sessions delved into the intricacies and applications of Generative AI, providing valuable insights, and expanding the overall understanding of this cutting-edge technology.
Fostering Future Talent and Education
The theme ‘Connecting Stories’ rang true among participants, who described how important it was to convey how their technology was being applied in an everyday sense – whether it be to help blind people navigate, or an apparatus that uses sign language. Students, Researchers, and Academics mingled with those from industry, sharing their ideas and work in progress.
Attracting newcomers to the industry is important, and so SIGGRAPH Asia sought ways to proactively interest the young. Another notable highlight of the conference was the Computer Animation Festival, which featured an eclectic mix of 38 films, ranging from narrative shorts to scientific visualizations. It included works from the inaugural Junior Computer Animation Festival, which brought to life the event’s commitment to fostering new talent.
Technological Showcases and Inclusivity
SIGGRAPH Asia 2023 was a technological extravaganza. Emerging technologies were showcased that are set to redefine the industry. Over 900 Technical Papers were submitted to SIGGRAPH Asia 2023 and juried by more than 180 experts and over 3,000 anonymous peer reviewers.
Courses and Talks sessions, particularly those focusing on the transformative potential of artificial intelligence on the tools the industry uses, were a window into the future of the industry. New tools offer potential in lowering the barriers to entry for more artists and designers to join the computer graphics and interactive techniques sectors.
Inspiring panel discussions underscored how SIGGRAPH Asia places emphasis on creating a neuro-diverse and inclusive community, providing a nurturing environment for discussions and learning as to Diversity, Equity and Inclusion (DEI).
Recognizing Excellence
Outstanding individuals and teams were celebrated through multiple esteemed awards programs (). Among the notable honorees, Australian artist Paul Brown received the prestigious Distinguished Artist Award for Lifetime Achievement in Digital Art from SIGGRAPH ACM and Singaporean Associate Professor Yong Tsui (YT) Lee was honored with the SIGGRAPH ACM Outstanding Service Award in recognition of his nurturing and fostering of the SIGGRAPH Asia community and Conference.
An intriguing Exhibition
Visitors to the SIGGRAPH Asia 2023 Exhibition left with their imaginations ignited by the boundless potential of technology. From healthcare and transportation to the vast realms of space and entertainment, technology was showcased as a powerful force bringing visualization and interactive tools into our everyday lives. Prominent industry leaders, including FORUM8, Adobe, NVIDIA, Industrial Light and Magic, MSI, Vicon, and Weta FX exhibited, offering glimpses into the future of Animation & Visual Effects, Augmented Reality, Cloud-based Systems, Computer Graphics, Interactive & Innovative Technologies, Gaming Technologies, Imaging, Virtual Reality & Simulation, Visualization, and much more.
People attended Demoscene to see the very cutting-edge of computer demonstrations, and the Experience Hall to participate in an immersive Art Gallery, an Extended Reality (XR) program, and witness the emergence of the very latest Emerging Technologies for CGI, special effects (FX) and animation.
Adding to the allure of the event were the exhilarating Exhibitor Talks, featuring influential speakers from Adobe, Canva, DNEG, Foundry, Gigabyte, NVIDIA, and Pixar Animation Studios, who enthralled and inspired audiences with the latest advancements in technology and the innovative techniques that are shaping the future.
To Tokyo and Beyond
As SIGGRAPH Asia 2023 drew to a close, it left an indelible mark on Sydney participants, many of whom had never attended a SIGGRAPH event prior. Hosting the event in Sydney is a reflection of the nation’s growing importance in the global computer graphics industry. The local surge in activities in both 2D and 3D animation work is evident in the increasing demand for artists and expansion of local production companies in these fields, and insofar as local companies are expanding their capabilities and adopting new technologies for series work.
Conference Chair June Kim encapsulated the spirit of the event, expressing gratitude to the supporters and looking forward to the next edition in Tokyo: “I am deeply grateful to all the local and international supporters for making this edition in Sydney exceptionally memorable and successful. We eagerly anticipate the next gathering in Tokyo in early December 2024!”
Commenting on the importance of SIGGRAPH Asia, Rob Coleman said, “It has truly been an honour to co-chair the Computer Animation Festival at SIGGRAPH Asia 2023.” He added, “My SIGGRAPH journey began in 1992 in Chicago; the Electronic Theater at that event left an indelible impression on me. Back then, the internet didn’t exist, which meant that SIGGRAPH was the hub for seeing the latest in computer graphics. At that time, I had a limited view of the field; however, attending SIGGRAPH introduced me to a world of diverse content… Witnessing the exceptional global talent showcased this year is incredibly rewarding.”
Attendee, Philippe Huibonhoa, 24, University of Technology Sydney
Philippe Huibonhoa delighted in the fact that he could participate in most aspects of the conference. He observed that, “We, through the innovation and technology, like we as humankind, are getting closer, especially with the advances in AI. We’re finding ways to connect in ways that we couldn’t, couldn’t never have dreamed of, [which he saw] especially in the Art Gallery.”
Maria Zelenskaya, Griffith University
From the many papers submitted, and from those chosen to exhibit, there were multiple groundbreaking technology advancements that were acclaimed at SIGGRAPH Asia 2023. The people’s choice Best Demo Award at the Emerging Technologies Awards went to a team from the University of Queensland that worked on a project to create a smart home assistant that uses gesture controls to provide Auslan (Australian Sign Language) responses for Deaf users. She said that it is quite fulfilling to enhance Deaf accessibility and that she was inspired to continue. She said her SIGGRAPH journey started as a student, and continues now as a PhD and that their work showcases avatars’ potential for the Deaf community. ”I think it’s really great to show how they can be used for something really powerful and inspiring.”
Access Keynote Speakers, Conference Chair and Program Chairs Bios and high-resolution profile images HERE.
Download SIGGRAPH Asia 2023 press kit and high-resolutions images HERE.
Complete SIGGRAPH Asia 2023 Winners List, available .
FURTHER PROGRAM SUMMARIES
A true highlight of the SIGGRAPH Asia conferences, Real–Time Live! offers an exhilarating and one-of-a-kind experience in which audiences are treated to a live spectacle and competition, one in which the finest minds in real-time graphics and interactive techniques bring their creations to life. Sally Coleman, currently pursuing a practice-based PhD with UTS Creativity & Cognition Studios, clinched victory for both Best in Show and People’s Choice awards. Her innovative music project, Big Sand, a lively animated sci-fi virtual band crafted with Unreal Engine and brought to life through motion capture technology, stole the spotlight. Notably, the entire Real-Time Live! was live streamed on Twitch for the first time, extending its reach to a global audience.
Birds of a Feather (BOF) sessions provoked lively discussions among those who shared interests, goals, technologies, arts and/or backgrounds, inspiring new opportunities for collaboration.
The Doctoral Consortiumbrought PhD students to meet and discuss their work with each other and a panel of experienced SIGGRAPH Asia researchers in an informal and interactive setting.
At the Technical Communications program, international experts from academia and industry presented novel ideas, shared insights from production, and discussed innovative interdisciplinary applications in progress.
The Business & Innovation Symposiumsought to find an intersection between technology, creativity, and business, to power transformation: the key topic was Generative AI and connecting stories across business, technology, and community.
Demoscene thrilled with cutting-edge computer demonstrations, while a vintage technology museum delighted with a nostalgic treasure trove, featuring cherished relics like Game Boys, antiquated computers, classic arcade machines, and an array of other cherished artifacts.
The Experience Hall, featuringArtGallery, XR, and EmergingTechnologies, served as a captivating fusion of art and technology, unveiling uncharted worlds and cultures to visitors. The Emerging Technologies program took attendees on a mesmerizing journey where levitation and mid-air visualizations left them enthralled. At one station, the NTT Corporation introduced groundbreaking wearable technology designed to enhance the piano learning experience. In the XR space, visitors were beguiled by projects that spanned from 3D embodiment to AR garment customization, and immersive VR experiences that transported them to entirely new dimensions. Alongside the Art Gallery, Art Papers returned this year, for which there were a healthy number of submissions.
The Posters gallery encapsulated state-of-the-art proposals in computer graphics and interactive techniques, providing a comprehensive glimpse into the forefront of innovation.
ACM SIGGRAPH is an international community of researchers, artists, developers, filmmakers, scientists, and business professionals with a shared interest in computer graphics and interactive techniques. A special interest group of the Association for Computing Machinery (ACM), the world’s first and largest computing society, our mission is to nurture, champion and connect like-minded researchers and practitioners to catalyze innovation in computer graphics and interactive techniques.
ACM SIGGRAPH offers two of the premier technology conferences in the world, one in North America and one in Asia. Attended by tens of thousands of computer graphics professionals, SIGGRAPH and SIGGRAPH Asia are highly respected venues for the presentation of new computer graphics technology and research. For more information, please visit www.siggraph.org.
About Koelnmesse
Koelnmesse Pte Ltd is one of the world’s largest trade fair companies. Its more than 80 trade fairs and exhibitions have the broadest international scope in the industry, as 60 percent of the exhibitors and 40 percent of the visitors come from outside Germany. The Koelnmesse events include leading global trade fairs for 25 sectors, such as Imm Cologne, Anuga, IDS, INTERMOT, Interzum Cologne, Photokina, Gamescom, and the International Hardware Fair Cologne. Koelnmesse is ACM SIGGRAPH’s event organizer for the last 15 editions of SIGGRAPH Asia. For more information, please visit www.koelnmesse.com.sg.
Verofax, a leading compliance and commerce SaaS solution provider, has earned distinction as one of the top Future100 pioneering startups, selected by the Ministry of Economy and the Ministry of State for Government Development and the Future. This recognition underscores Verofax’s pivotal role in contributing positively to the UAE’s economy and enhancing its preparedness for the future.
The prestigious unveiling of the Future100 took place at the Award Ceremony hosted at the Museum of the Future, symbolizing a momentous occasion in recognizing and celebrating innovation. Future 100 has recognized Verofax for its innovative technology in decarbonizing industries and boosting the competitiveness of the country’s Industrial sectors.
H.E. Abdullah bin Touq Al Marri, UAE Minister of Economy, said “We congratulate the 100 companies that successfully made it to the final stage of the initiative’s first edition to become the best 100 companies of the future, possessing pioneering capabilities for growth and healthy competition,” Al Marri added “ We believe this is a turning point that will enable these companies to achieve more sustainable commercial success and access to regional and global markets.”
H.E. Ohood bint Khalfan Al Roumi, UAE Minister of State for Government Development and the Future, said: “Future100 has uncovered numerous startups and scaleups venturing into new sectors, receiving over a thousand applications from various targeted sectors over three months.”
Over 45 evaluators and experts across different sectors evaluated the applications, conducting interviews with company officials using a predefined set of criteria. These criteria encompassed the capacity for innovative business models leveraging new technologies, the potential of the target market, the ability to engage key customers through a well-defined business plan supported by clear financial data, the feasibility of the business with a strategy for securing future financing, and consideration of the impact of environmental and social governance in both the UAE and global contexts.
Verofax’s automates compliance, traceability and verificationAs more countries are looking to decarbonize their economy, the EU and US have recently introduced regulations to curb imports of high-emission commodities such as steel, Aluminum, cement, fertilizers, chemicals and energy. The EU Carbon Border Tax regulation came into effect on August 17 and reporting became mandatory for exporters on October 1st. Existing ERP systems are not built to aggregate data across the supply chain and prevent double counting. Thus compliance with operational standards for measuring and reporting in accordance with ISO14064 standards becomes an unsurmountable challenge for exporters needing to have their multi-tier supply chain comply with such operating procedures, which increases cost significantly. Not complying is also not an option with up to 35% of revenue in tariffs levied at European Union border customs. The problem necessitates commodity passporting and emissions tracking without the risk of double counting.
Wassim Merheby, CEO of Verofax, said, “Existing ERP systems are siloed by design, which hinders the capability of having immutable data and certifications verified on the interoperable system for all stakeholders from material collectors to recyclers, exporters, customs and clients. Verofax offers an award-winning Digital Passporting and traceability solution for multi-tier supply chain verification, enabling seamless compliance and verification of Carbon emissions. The Gulf region trails behind India and other markets that recycle up to 80% of targeted commodities. Recycling can reduce emissions by up to 95%, thus markets with lower recycling thresholds are at risk of being priced out of the EU market. The UAE for example, exports $1.5B to the EU mainly Aluminum and recycles under 10% to date. With Verofax emission verification and commodity passporting, exporters have a great opportunity to trail a path towards export growth.”
Verofax Digital passporting & Traceability solution for compliance verification automation ensures the validation of commodities emissions, and commodity provenance, prevents recycling double counting, across a tiered supply chain. By calculating and verifying low carbon emissions from mining or waste material collection, Recycling, repurposing and transportation, exporters will lower their costs and increase market access to EU & US in compliance with regulations.
About Future100Future100 is a collaborative initiative between the Ministry of Economy and the GovernmentDevelopment and the Future Office, united in their mission to foster the growth of 100 pioneering startups pivotal to shaping the trajectory of the UAE’s future economy. This innovative initiative focuses on sectors of strategic importance, including space exploration, renewable energy, and emerging technology, with the overarching goal of establishing novel benchmarks for the country’s economic landscape. Beyond its immediate objectives, Future100 aspires to propel the UAE’s standing in global competitiveness, entrepreneurship, and investment rankings, thereby solidifying the nation’s position as a frontrunner in the ever-evolving landscape of innovation and economic dynamism.
About VerofaxVerofax is a compliance and commerce SaaS solution provider, validated by Microsoft and holding PCT patents on Digital passporting, computer vision and AI analytics that enable intelligent supply chain and operations. Fortune100 enterprises across 50 markets have adopted Verofax solutions for securing their supply chain and connecting directly to customers. Verofax is committed to achieving Net Zero by 2025 and promotes global offset and community relief projects across the globe. Visit https://verofax.com.
For media inquiries, please contact:Wassim Merheby, CEO, VerofaxEmail: info@verofax.com
Gabriel Joins Cleverbridge With Over a Decade of Experience Building Successful Machine Learning-Powered Software Solutions
Cleverbridge, a growth engine for global technology companies, today announced that Malte Gabriel has joined Cleverbridge as Chief Product Officer to strengthen and expand the company’s innovative product portfolio. Gabriel will report directly to Radu Immenroth, Chief Technology Officer, and will serve on Cleverbridge’s leadership team.
Cleverbridge Chief Product Officer Malte Gabriel
With extensive product and business leadership experience from Microblink, Apptio, 7Park Data, and McKinsey & Company, Gabriel will be a strong asset to Cleverbridge in executing its ambitious product vision and fueling the next phase of company growth. Gabriel will oversee Cleverbridge’s global product organization and will be responsible for a diverse product lineup that includes global payment processing and subscription management capabilities, as well as lifecycle marketing automation and advanced revenue insights with the company’s two newest AI-powered products, CleverAutomations and CleverInsights.
“We’re excited to welcome Malte to Cleverbridge as our Chief Product Officer,” said Immenroth. “Malte’s proven track record of building and scaling products that excite customers, accelerate business growth, and deliver impact make him the perfect fit to lead our product team and drive innovation in the rapidly evolving eCommerce and customer success landscape. We are very grateful to have his leadership and powerful blend of technical depth, strategic thinking, and business operational experience as we continue to provide exceptional value to our clients.”
Gabriel is a results-driven executive with over a decade of experience building data-intensive and machine learning-powered software solutions. Most recently, Gabriel served as VP of Product at Microblink, a computer vision startup, where he helped deliver record sales growth for the company’s foundational card scanning product while successfully launching a disruptive card verification product in parallel. Gabriel has a bachelor’s degree from The University of Amsterdam, a master’s degree from The London School of Economics, and will work from New York City where he’ll join Cleverbridge’s growing East Coast team.
“It’s a privilege to join Cleverbridge, especially at this moment in the company’s history,” said Gabriel. “Throughout my career, I have made an effort to lead with empathy and operate with a customer-centric mindset. Based on my initial conversations with clients, it is clear that Cleverbridge has a compelling, differentiated solution that empowers organizations with the latest best practices in growing customer lifetime value. We have a real opportunity to deliver revenue growth on autopilot, and I’m honored to be a part of the journey.”
About Cleverbridge Cleverbridge makes it easy to maximize customer lifetime value. We leverage deep eCommerce expertise to orchestrate and automate frictionless self-service transactions across the entire customer journey, empowering customers to purchase, renew, and expand subscriptions in 248 countries and territories globally. For more than 18 years, our Growth Engine has integrated payments with subscription management, lifecycle marketing automation, advanced analytics, and partner ecosystems to consistently deliver recurring revenue growth without added headcount. Learn more at grow.cleverbridge.com.
With the surge in service digitization and the integration of AI and FinTech solutions, the co-located event played a crucial role as a catalyst for innovators to connect, network, and collaborate with top tech leaders and C-level decision-makers.
The events boasted an impressive assembly of over 1,000 C-level attendees, 100+ speakers, 200 investors, and 50 sponsors and partners, showcasing groundbreaking advancements steering the MENA region and Saudi Arabia towards a digitized future. The insightful discussions and panel sessions, guided by industry titans, directed the spotlight on business growth strategies, employing real-world use cases.
The discussions spanned a diverse array of topics, covering the fintech industry’s exploration of generative AI advancements, insights into Data Life Cycle Utilization with Artificial Intelligence, and other engaging subjects that captured attention.
Sharing his excitement about the event, Naveen Bharadwaj, Group CEO of Trescon, said, “DATE KSA serves as a convergence point, uniting industry experts and disruptors to pioneer a decentralized, technology-centric future. I am excited about the significant role this event will play, fostering substantial transformations within the Kingdom’s technological landscape. It empowers visionaries to architect a vibrant and innovative tomorrow.”
Day 1 of DATE KSA was filled with noteworthy panel discussions and exciting keynotes that furthered the conversation regarding these emerging tech solutions.
One such session was the keynote presentation on ‘Empowering the Kingdom’s Future with AI Upsurge’. The session, led by Eng. Mansour Alobaid, Chairman – ICT Committee, Riyadh Chamber of Commerce, delved into how the Kingdom is proactively leveraging and adapting to the power of AI to thrive in the digital age. ‘The DATE AI Show is not just an event, it’s a convergence of innovation, expertise, and limitless possibilities. As we gather in the heart of Riyadh, a global hub of technological advancement, the AI Show promises to unveil the future of artificial intelligence. This unique platform brings together industry leaders, visionaries, and cutting-edge technologies, sparking conversations that will shape the trajectory of AI trends to hands-on demonstration of groundbreaking solutions, DATE AI Show is where the present meets the future’.
Another key session that stole the limelight was the fireside chat on ‘Cognitive Cities: Science Fiction or Tomorrow’s Future?’. The chat, led by Mr. Yousuf Khalili, Chief Commercial Officer of Tonomus (NEOM), visualizes a city where technology is seamlessly integrated into every aspect of life, transforming the way we live, work, and interact. He also talks about a utopian city built at the heart of the Kingdom, boasting hyper-futuristic features powered by AI and advanced robotics. ‘I am delighted to be a speaker at this prestigious event as the DATE AI Show is renowned for its cutting edge insights in an ever changing landscape. World class speakers, advanced usecases, next generation tech demos all distilled into one major arena, that affirms that we at TONOMUS are at the forefront as global players in accelerating a new era behind creativity & collaboration in the world of AI & cognitive solutions in general’. – Yousef Khalili, Chief Commercial Officer, TONOMUS
Following the triumph of Day 1 at the DATE FinTech Show and DATE AI Show (#DATEKSA), excitement builds for Day 2, offering an exclusive glimpse into the future of these groundbreaking emerging tech solutions.
Partners & Sponsors at DATE FinTech Show and DATE AI Show:
Official Content Distribution Partner: ZEX PR Wire
About Trescon
Trescon is a pioneering force in the global business events and services sector, driving the adoption of emerging technologies while promoting sustainability and inclusive leadership.
Our summits, expos, and conferences create real economic impact by connecting and empowering the key ecosystem of government organisations, regulators, enterprises, corporates and more. With the help of our 250+ employees across offices in 6 countries, several of our clients have quadrupled their leads, shortened sales cycles by half or less, entered markets three times faster, closed deals within unimaginable timelines and grown their businesses ultimately. For more information about Trescon visit: www.tresconglobal.com.
For media inquiries and further information, please contact: Shadi Dawi Director, Public Relations & Partnership’s – MENA shadi@tresconglobal.com +971 55 498 4989
CleverTap, the all-in-one engagement platform, today announced the launch of Signed Call™, an industry-first, VoIP-enabled, in-app voice capability for trusted and contextual customer engagement. Signed Call™ equips CleverTap customers with an effective way to engage with end-users, leveraging VoIP-enabled in-app calling for real-time, secure, and contextual customer experiences.
In the current landscape, when a brand attempts to reach its users through voice-calls (via unknown phone numbers), there is a risk of being marked as spam or worse used for scam; potentially lowering the brand’s credibility and hampering the relationship with the end-user. Even in an optimal scenario, where the call is not flagged as spam or scam, the interaction lacks context, resulting in low conversions.
With Signed Call™, brands have the ability to personalize the in-app call screen by adding the brand name, logo, as well as providing context for the call. This provides the end-user with the requisite context, enhancing the call pick-up rates. Moreover, brands are not required to disclose end-user PII data (Personally Identifiable Information) to unauthorized individuals or agents while using Signed Call™, thus mitigating privacy concerns. This no-code solution also comes with pre-built use cases and call screens for easy implementation.
“Users often choose not to pick up calls if the caller isn’t a known contact. This can lead to dropped calls and missed opportunities for a business. When extrapolated to the scale of a user-base, it can lead to a significant loss in revenue, and erosion of trust. However, with Signed Call™, CleverTap customers can offer a personalized and secure experience, maximizing the chances of conversions and ultimately increasing revenue.
Signed Call™ has already seen success with a select group of our customers who were part of the Early Access Program wherein significant improvements were observed in call answer rates and engagement levels”, said Anand Jain, Co-founder and Chief Product Officer, CleverTap.
The introduction of Signed Call™ is poised to revolutionize how brands connect with users through voice as a channel; especially within the Ride Hailing, BFSI, and Food Delivery app-categories, as well as in other industries looking to create more personalized customer experiences. It aims to transform customer engagement and elevate trust to a whole new level.
The Head of Product of a leading job search portal using Signed Call™ said, “Our customers are recruiting firms who previously would call candidates on their mobiles, with answer rates around 10-15%. Candidates were slow to act as they weren’t sure if the call was actually from the company they applied for. But since integrating Signed Call™, answer-rates even during periods of low-hiring have been at 33% while peak season has seen this figure climb to as high as 52%; 3 to 4 times higher than before.”
About CleverTap
CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. The platform empowers businesses to orchestrate experiences for individuals across their lifecycles and design personalized journeys that span a lifetime. It offers analytics that encompasses every aspect of the lifecycle, enabling businesses to measure and optimize each experience in real time. Its unique AI capability is insightful, empathetic, and prescriptive, facilitating smarter and faster decisions. The all-in-one platform unifies experiences from every touchpoint, paving the way for a new era of customer engagement.
The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering both speed and economies of scale.
CleverTap is trusted by 2000 customers, including Electronic Arts, TiltingPoint, Gamebasics, Big Fish, MobilityWare, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco.
Backed by leading investors such as Peak XV Partners, Tiger Global, Accel, CDPQ, and 360 One, the company is headquartered in Mountain View, California, with presence in San Francisco, New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, and Jakarta.
Some of the statements in this press release may represent CleverTap’s belief in connection with future events and may be forward-looking statements, or statements of future expectations based on currently available information. CleverTap cautions that such statements are naturally subject to risks and uncertainties that could result in the actual outcome being absolutely different from the results anticipated by the statements mentioned in the press release.
Factors such as the development of general economic conditions affecting our business, future market conditions, our ability to maintain cost advantages, uncertainty with respect to earnings, corporate actions, client concentration, reduced demand, liability or damages in our service contracts, unusual catastrophic loss events, war, political instability, changes in government policies or laws, legal restrictions impacting our business, impact of pandemic, epidemic, any natural calamity and other factors that are naturally beyond our control, changes in the capital markets and other circumstances may cause the actual events or results to be materially different, from those anticipated by such statements. CleverTap does not make any representation or warranty, express or implied, as to the accuracy, completeness or updated or revised status of such statements. Therefore, in no case whatsoever will CleverTap and its affiliate companies be liable to anyone for any decision made or action taken in conjunction.
For more information: SONY SHETTY Director, Public Relations, CleverTap +91 9820900036 sony@clevertap.com
CX Today, a leading platform in customer experience technology news and insights, and a division of B2B tech publishing group Today Digital, is pleased to announce the acquisition of MyCustomer, a prominent community and content platform focused on customer experience and customer relationship management, from Sift Publishing Group for an undisclosed amount.
CX Today Announces the Acquisition of MyCustomer
About the Acquisition This strategic acquisition brings together two industry leaders to create a comprehensive resource for professionals in the customer experience (CX) and customer relationship management (CRM) sectors. The deal includes the transfer of key assets such as MyCustomer’s online presence, CX Leader of the Year, and MyConnect community programme.
Rob Scott, Founder & Publisher of Today Digital says, “We are incredibly excited about this acquisition. MyCustomer has been a respected name in the industry for almost 15 years and bringing it under the CX Today umbrella will provide immense value to our community.'”
Strategic Synergy The acquisition aligns perfectly with CX Today’s mission to provide cutting-edge content and community engagement for CX leaders. The addition of MyCustomer’s extensive resources and community will further underpin CX Today’s expansion plans in the year ahead.
Tom Dunkerley, Chief Executive, of Sift commented, “We are confident that MyCustomer will continue to flourish under Today Digital’s leadership. This deal represents a win-win situation for both parties and, most importantly, for the communities we serve.”
Next Steps The transition will be seamless for existing users and subscribers of both platforms. Over the coming months, CX Today plans to integrate MyCustomer’s editorial team, content and community, providing an enriched experience for all users.
About CX Today CX Today, a division of Today Digital, is a leading platform offering news, insights, and community engagement for customer experience professionals. With a focus on innovation and best practices, CX Today has become a go-to resource for industry leaders and practitioners.
About MyCustomer MyCustomer, formerly a part of Sift Media’s Publishing Group, is a community and content platform that has served the customer experience and customer relationship management sectors for over a decade. It provides valuable resources, insights, and networking opportunities to its members.
The product’s easy-to-use dashboards empower companies to accurately benchmark and forecast performance, calculate robust customer health scores, and more.
Cleverbridge, a growth engine for global technology companies, today announced the launch of CleverInsights, an advanced analytics suite that leverages AI and 18+ years of eCommerce data to provide unparalleled visibility into recurring revenue, retention, and other essential subscription metrics.
Pre-built dashboards for benchmarking, forecasting, anomaly detection, and customer health scoring empower organizations to derive deep insights and optimize performance in near real-time amid an uncertain and ever-changing business environment. These features streamline the reporting process and eliminate the burden of manual and time-consuming analysis, allowing employees to focus on more complex or strategic tasks when most companies are struggling to do more with less.
“As a CEO, I know firsthand how important it is to have accurate reporting. I also know that analysis is resource-intensive, and that too often resulting information is inaccurate, stale, or communicated without the context of broader industry or macroeconomic trends,” said Wendi Sturgis, Chief Executive Officer of Cleverbridge. “With CleverInsights, any organization can reliably monitor and optimize recurring revenue with insights that are truly actionable. This grants a distinct competitive advantage, empowers data-driven decision making, and further enables technology companies to grow without adding headcount.”
CleverInsights addresses a critical business need with benchmarking and forecasting, two capabilities that help companies interpret and predict key figures tied to recurring revenue with industry-leading levels of accuracy. Organizations can leverage these insights as needed to narrow their strategic focus while other areas of the product run continuously in the background. Anomaly detection, for instance, identifies unexpected changes in key metrics and alerts users to fluctuations along with the probable root causes for spikes or dips, allowing organizations to take immediate action and correct potential issues.
The product’s robust customer health scores are calculated with standard inputs along with transaction data such as payment date, payment method, and expansion percentage. These additional data points strengthen the accuracy of health scores and feed into renewal and expansion propensity models that facilitate the effective prioritization of accounts. CleverInsights then recommends the best course of action for each customer, giving organizations the option to trigger automated or semi-automated interventions by leveraging another new Cleverbridge product, CleverAutomations.
About Cleverbridge Cleverbridge makes it easy to maximize customer lifetime value. We leverage deep eCommerce expertise to orchestrate and automate frictionless self-service transactions across the entire customer journey, empowering customers to purchase, renew, and expand subscriptions in 248 countries and territories globally. For more than 18 years, our Growth Engine has integrated payments with subscription management, lifecycle marketing automation, advanced analytics, and partner ecosystems to consistently deliver recurring revenue growth without added headcount. Learn more at grow.cleverbridge.com.
