Highly Effective Disaster Prevention with Retarus Email Continuity

When IT systems are no longer functioning, critical business processes grind to a halt. The costs incurred when operations fail can quickly skyrocket into millions. The Email Continuity service offered by Munich-based cloud service provider Retarus ensures that companies and their employees remain productive in terms of communication, even if the email infrastructure becomes unavailable to them, for instance due to a cyberattack.

According to the Allianz Risk Barometer 2020, cyber incidents have grown to become by far the biggest business risk for companies. As soon as IT systems are no longer running, crucial business processes come to a standstill, and when operations are disrupted the resulting costs soon reach millions of dollars. As 100 percent fail-safety can never be guaranteed for any part of a business, effective business continuity management and sound plans for keeping IT operations running in times of crisis have become essential for companies.

“Given that email is a key communication medium in businesses across Asia Pacific, being reachable and having backup systems in place in the event of email infrastructure downtime is mission-critical. By allowing businesses to switch to a backup system in flash, Retarus Email Continuity helps prevent commercial losses and damage to business reputation, with email communication remaining unaffected,” says Dylan Castagne, Managing Director, Retarus Asia.

Secure Email Operations

With the state-of-the-art failover service Retarus Email Continuity, companies remain productive even if their own email infrastructures become unavailable, for instance due to server and cloud downtimes or security incidents. In such cases, the service steps in and ensures that the impacted company’s email communication continues running uninterrupted. As soon as it becomes necessary, the service reroutes the emails to a server independent of its own email system, ensuring that communication with business partners, customers and colleagues remains smooth and free of disruption.

Added Value for Customers

Retarus’ Email Continuity Service provides significant added value for companies aiming to implement a comprehensive cyber security strategy, as is clearly evident from the “Secure Email Gateway – Market Quadrant” market analysis published by the Radicati Group in autumn 2019. According to the experts, Retarus’ Email Continuity Services fulfill key criteria for effective disaster prevention.

“More than ever, business continuity management needs to be considered an integral component of the business strategy,” says Martin Hager, founder and CEO at Retarus. “Email has a key role to play in continuity, as it has become the main communication channel for companies, both within the company and with external partners. Retarus’ Email Continuity service is an essential component in disaster prevention, enabling companies to seamlessly continue communicating via email, even when the infrastructure has failed.”

So how can a company ensure that its employees can go on communicating without interruption despite failing infrastructure, thus allowing business-critical processes to stay up and running? Find out more in the Retarus whitepaper titled E-Mail-Continuity: How to ensure email operation. https://www.retarus.com/email-continuity/#whitepaper

About Retarus

With its outstanding solutions and services, intelligent infrastructure, and patented technology, Retarus manages communication for companies worldwide. Retarus’ state-of-the-art technologies, highly available data centers, and innovative cloud messaging platform offer maximum security, maximum performance, and business continuity. With experience in steering information flows at the enterprise level, Retarus ensures that information is transferred securely and reliably to the right place, at the right time, in the right format – since 1992 and with now 15 subsidiaries on four continents. Seventy-five percent of DAX 30, half of all EURO STOXX 50, and 25 percent of S&P100 companies rely on Retarus services. Our long-standing customers include Adidas, Bayer, BNP Paribas, Bosch, Continental, DHL, DZ BANK, Fujitsu, Goldman Sachs, Honda, Linde, PSA, Puma, Sixt, T-Systems, Sony and Zeiss.

Media Contact:
Retarus (Asia) Pte. Ltd.
Dylan Castagne, Managing Director
T: +65 6323 7354
E: press@sg.retarus.com

Retarus WebExpress Offers Free Communication with Staff in Times of Crisis

As the wave of COVID-19 infections grow, an increasing number of companies are restricting business trips for their employees and requesting staff instead to opt for home office and virtual meetings. To handle the resulting communication with staff, Munich cloud service provider Retarus is now granting its existing customers free use of its market-leading multichannel messaging service, Retarus WebExpress.

With this one-to-many service, enterprises can keep their employees well-informed about the latest developments with timely yet personalized messages. This free limited offer is available until April 30th, 2020. Customers can find out more about this opportunity from their Retarus representatives in their local country organization.

Retarus WebExpress (https://www.retarus.com/services/webexpress/) enables companies to send email, fax, and SMS using a single, uniform browser interface. Templates can easily be set up in advance. Should an emergency suddenly come to pass, these templates can then be adapted and sent out in nearly instantly. To save valuable time in critical situations, existing distribution lists can be imported to the platform with just a few clicks.

Several communication channels can be served simultaneously from the same distribution list, should this be required. In doing so, the specific features of each channel are supported – no matter whether the key information needs to be contained in 160 characters in an SMS, shared on a fax page, or sent in the form of an email. With detailed analysis of delivery and throughput rates in real time, companies see whether a message has reached its recipients immediately after it has been sent out. If necessary, recipients who were not reachable can also be contacted automatically by means of an alternative communication channel.

About Retarus

With its outstanding solutions and services, intelligent infrastructure, and patented technology, Retarus manages communication for companies worldwide. Retarus’ state-of-the-art technologies, highly available data centers, and innovative cloud messaging platform offer maximum security, maximum performance, and business continuity. With experience in steering information flows at the enterprise level, Retarus ensures that information is transferred securely and reliably to the right place, at the right time, in the right format – since 1992 and with now 15 subsidiaries on four continents. Seventy-five percent of DAX 30, half of all EURO STOXX 50, and 25 percent of S&P100 companies rely on Retarus services. Our long-standing customers include Adidas, Bayer, BNP Paribas, Bosch, Continental, DHL, DZ BANK, Fujitsu, Goldman Sachs, Honda, Linde, PSA, Puma, Sixt, T-Systems, Sony and Zeiss.

Media Contact:
Retarus (Asia) Pte. Ltd.
Dylan Castagne, Managing Director
T: +65 6323 7354
E: press@sg.retarus.com

Retarus moves up the quadrant in Radicati’s Secure Email Gateway 2019 Report

In its recent analysis of the Secure Email Gateway market, Radicati Group rated information logistics expert Retarus the “Trail Blazer” with the very best positioning, attributing to its innovation in the Email Security Services portfolio. The only privately managed European organization to land a spot in this competitive report, Retarus has progressed towards the “Top Player” segment from its previous assessment (http://bit.ly/2X544SD) at the beginning of the year. Service providers ranked in this category distinguish themselves mainly through offering innovative technologies and their ability to shape the product landscape.

The report emphasizes how Retarus (http://www.retarus.com/) facilitates enterprise organizations with multi-facetted range of services to fulfill their mission-critical business requirements. Additionally, Radicati highlights Retarus’ progressive portfolio of Email Security Services and the benefits it offers including Email Continuity, making it the only privately managed European organization to land a spot in this quadrant.

In Radicati’s analysis, the Email Continuity Services (https://www.retarus.com/email-continuity/) recently launched by Retarus add a significant value for companies looking to implement a comprehensive cyber security strategy. Since email is the most essential communication channel for enterprises, followed by telephone and fax, it is crucial to avoid outages by all means.

Retarus’ Email Continuity Services enable this seamless flow of communication, even in the event of customer’s email system failures caused by cloud downtimes or data center outages. The service allows the impacted organizations to switch over flexibly and conveniently, to a platform running concurrently in the background at all times. In addition, Retarus’ Email Continuity Services fulfill all key criteria to enable a successful disaster protection.

Eradicating the need for companies to spend a lot of time and effort starting up their own back-up email systems, Retarus allows the services to run independently of the technology utilized by the company, for instance Microsoft Exchange. Retarus offers this feature to companies of all sizes, and 120,000 users from an organization recently benefited from connecting to the system as part of a pilot program.

With its patented Postdelivery Protection service “Patient Zero Detection”(R), according to Radicati, Retarus E-Mail Security (https://www.retarus.com/services/email-security) has achieved an additional security dimension, which successfully protects users from being harmed by malware in emails that have already been delivered to their inboxes. Patient Zero Detection(R) Real-Time Response processes threats and enables emails infected with malware that have been detected within the company’s infrastructure to be deleted automatically or moved to a special folder for further analysis.

The experts at Radicati also draw attention to the web-based Enterprise Administration Services portal, which provides Retarus’ customers with an opportunity to configure their own services more efficiently. Furthermore, Retarus offers a real-time search option “Email Live Search” including analysis and IT forensics functions, which the analysts describe as efficient and easy to use. Within the scope of this service, for instance, Retarus makes forensic data available in real time for the customer’s SIEM processes (Security Information and Event Management).

Additional features offered by Retarus Email Security Services, such as Advanced Threat Protection (ATP) with Sandboxing, Deferred Delivery Scan, Time-of-Click Protection (URL-Rewriting) and CxO Fraud Protection (Anti-Spoofing and Anti-Spear-Phishing) as well as flexible access management and encryption, have already received recognition by Radicati in their previous report (http://bit.ly/2X544SD).

“Our positioning in the top right corner of Radicati’s ‘Trail Blazer’ quadrant, near to the ‘Top-Player’ segment, is a clear affirmation of our email security strategy,” says Martin Hager, founder and CEO at Retarus. “Retarus is the only European and owner-led company with a multi-dimensional approach for corporations and huge, multinational companies providing users with optimum protection from email threats – in combination with compliance features, user-friendliness and sensible integration into eco-systems. This excellent positioning will spur us on to continue augmenting our services with additional functions that provide companies with real added value.”

The latest Radicati “Market Quadrant” for Secure Email Gateways is available as a free download on Retarus’ website. https://www.retarus.com/radicati-secure-email-gateway-market-quadrant/

About Retarus

Since 1992, Retarus has been supporting companies in achieving highly efficient communication. The global information logistics provider always plays an important role where large amounts of data need to be transmitted securely and reliably – irrespective of which communication channels, interfaces, applications and devices are required. The services are soundly based on a Global Delivery Network which includes the company’s own data centers in the APAC region, Europe and the USA, as well as redundant carrier infrastructure. A total of 17 percent of Dow Jones corporations as well as numerous Fortune 500 companies in the banking, finance and healthcare sectors depend on Retarus’ services. Longstanding customers include Adidas, Bayer, BT, DHL, DZ Bank, Honda, Mitsubishi, Panasonic and Sony. For more details: www.retarus.sg

Media Contact:
Retarus (Asia) Pte. Ltd.
Dylan Castagne, Managing Director
T: +65 6323 7354
E: press@sg.retarus.com

PRecious Communications Pte. Ltd.
Charlene Pe
T: +65 6303 0567
E: retarus@preciouscomms.com