Oravel Stays Ltd which operates travel tech brand OYOreported that it has doubled its profit after tax (PAT) sequentially in Q3 FY24 to ~INR 30 crore. The company had marked its maiden profitable quarter with a PAT of over ~INR 16 crore in Q2 FY24. OYO’s Founder & CEO, Ritesh Agarwal, during an employee townhall shared the update about this two-fold surge in profit. He said, “In the upcoming quarters, we anticipate a consistent rise in PAT, driven by enhanced patron confidence, improved customer experience (Cx), and favourable market conditions conducive to sustained growth.”
He also shared that the company clocked Adjusted EBITDA of ~INR 750 cr / $90mn in 2023 and expects to clock Adj EBITDA of ~INR 1000 cr / $120 mn in FY24, surpassing its earlier projected Adj EBITDA estimate of INR 800 cr for FY2024.
OYO’s revenue also grew by ~10% Y-o-Y in Q3 FY24. Agarwal also shared that OYO saw a ~27% increase in the number of hotels on its platform to 17K, over the last year. The company optimised its operating cost by 15% in Q3 FY24 vs same period. The company last filed its Annual Accounts for FY2023 and these updates are unaudited.
OYO recently concluded a debt buyback of INR 1620 crores. The back process involved the repurchase of 30% of OYO’s outstanding TLB due June 2026. Sources close to the transaction have indicated that OYO’s decision to retire debt reflects its commitment to reducing financial leverage and underlines the company’s robust financial performance. The company achieved operational profitability in FY2023 with an Adj. EBITDA of ~INR 275 crores, plans to fund future growth and expansion through its earnings.
Global credit rating agencies Fitch & Moody’s have termed OYO’s move to repurchase its outstanding debt as positive. Fitch wrote that this action will improve OYO’s EBITDAleverage and that they may take positive rating action. Moody’s doubled its Adj EBITDA estimate for FY2024 from $50 million (projected in May 2023) to $90- $100 million.
OYO recently announced its expansion plans in major spiritual hotspots across the country, fuelled by a surge in domestic travel and rising interest in spiritual tourism. OYO is gearing up to launch 400 properties in popular destinations like Ayodhya, Puri, Shirdi, Varanasi, Amritsar, Tirupati, Haridwar, Katra-Vaishno Devi, and the Char Dham route by the end of this 2024.
New Strategies for a Serene Trekking Vacation Unveiled
Altezza Travel, the largest operator of Mount Kilimanjaro tours, has released a comprehensive guide for 2024. The guide explores the crowding problem on Kilimanjaro climbing expeditions and offers expert guidance on crafting a memorable, crowd-free journey to the “Roof of Africa.”
Camp on Mt. KilimanjaroSunset on a Kilimanjaro Expedition in 2024 (Altezza Travel)
Mount Kilimanjaro rises 5,895 meters (19,341 feet) above sea level, earning the title of Africa’s highest peak and the world’s tallest free-standing mountain. Scaling the diverse climatic zones of this ancient volcano to stand on its iconic glacier-framed peak is on the bucket list of many adventurers.
In 2023, a record 61,527 trekkers set out to summit Mt. Kilimanjaro. They were assisted by over 150,000 guides, porters, and cooks, essentially making Kilimanjaro one of the world’s busiest trekking destinations. However, it’s still very much possible to experience this stunning trek while enjoying its tranquil and scenic wilderness. Altezza Travel’s guide shares useful tips on how to do that.
Unlike many popular high-altitude mountains that have the problem of overcrowding, Kilimanjaro offers more options for those seeking a quiet trekking experience due to the variety of routes and their availability all year round.
During peak seasons, popular trails get crowded. For adventurers who seek the “authentic” Kilimanjaro experience – a tranquil trek with no other groups in sight, a new planning strategy is essential.
Altezza Travel reports that over 90% of climbers ascend during the dry seasons from late June to middle October, and from late December through late February. So, one key to a serene experience lies in the right timing. Climbing Kilimanjaro is possible all year round, even during the rainy seasons. However, Altezza has identified three sweet spots during transition seasons when favorable weather coincides with dramatically fewer crowds:
March 1-15June 1-20October 15-31
Route selection is equally critical. Eight classic trails ascent the volcano from different sides, varying in difficulty and popularity. The Lemosho route, once a quiet “hidden gem,” attracted 17,000+ trekkers in 2023, becoming the most popular path alongside the Marangu and Machame routes. Conversely, some trails like the Rongai route, while still being beginner-friendly, see over 10 times fewer hikers than Lemosho.
Interestingly, the day you start the climb also matters. To make the most of vacation time, many hikers arrive in Tanzania before the weekend and begin their ascent from Friday to Monday. However, a start on Wednesday or Thursday can mean encountering nearly half as many climbers compared to a Sunday start. Opting for less popular routes midweek can result in up to 20 times fewer hikers.
Thomas Becker, Expeditions Coordinator at Altezza Travel, shares his thoughts: “Choosing off-peak times for your Kilimanjaro climb not only ensures a tranquil experience but also contributes to the preservation of this pristine environment and provides work opportunities for the local communities during the tourism downtime.”
For tailored advice on Kilimanjaro treks, connect with Altezza Travel’s experts. They will be delighted to offer you detailed professional guidance.
About Altezza Travel Altezza Travel is a leading Destination Management Company in Tanzania and serves as the largest operator on Mount Kilimanjaro. Holding a #1 ranking on TripAdvisor, the company organizes nearly a thousand expeditions every year. Apart from leading the tourism industry in the region, Altezza Travel is proud to invest in local communities and champion sustainable tourism.
Contact Information Thomas Becker Expeditions Coordinator press@altezza.travel +255786350216
OYO to fund upto 15% additional discount for guests to protect hotel partner revenue and margins
The scheme also ensures that the pricing remains attractive for the guests
During the pilot phase of the launch, partner hotels have recorded 20% growth in revenue
OYO currently has more than 700 hotels across 50+ cities in Malaysia
Global hospitality technology company OYO has announced upto additional 15% discount for guests booking through its platform. This is an exclusive self-funded scheme introduced by OYO in Malaysia which has been designed to protect revenue and margins while ensuring guests benefit from attractive pricing options.
The scheme has already been rolled out in August this year in select regions such as Kuala Lumpur, Johor Bahru, Kota Kinabalu and Klang in Malaysia. During the pilot phase of the launch, hotels recorded an approximately 20% increase in their monthly revenue.
OYO currently has more than 700 hotels across 50 cities in Malaysia. OYO’s extensive presence in Malaysia, with properties across major cities and popular destinations with multiple brands of hotels in such as Capital O in premium category and OYO Rooms in budget category.
These discounts will be extended to guests booking through OYO’s platform, providing them with compelling pricing without compromising the revenue margins of the partner hotels.
Recognizing the challenges faced by the hospitality industry, OYO is taking a decisive step to maintain equilibrium between guest satisfaction and partner hotel revenue sustainability. The introduction of this self-funded discount underscores OYO’s commitment to its partners, aiming to alleviate financial pressures while maintaining competitive pricing for guests.
Hotels partners also take advantage of OYO’s user friendly hotel management system to increase profitability, revenue and efficiency of their hotels. Additionally, OYO also provides OYO Smart Lock-an automated front desk solution which offers seamless guest check-in and check-out safely and securely.
Akshay Rathod, Country Head, OYO Malaysia emphasized, “Our partners’ success is integral to our mission, and we are committed to taking proactive steps to safeguard their revenue and margins. This initiative demonstrates OYO’s willingness to invest in the mutual success of its partners, absorbing a portion of the costs to boost partner hotel revenue streams. It also aims to enhance the value proposition for guests while safeguarding the financial health of OYO’s extensive network of hotel partners”.
Tan Sri Cheah Chan Yau, Owner, OYO Hotel Grand City, Kuantan added “The introduction of these additional discounts has not only safeguarded our revenue but has also significantly contributed to enhancing our occupancy rates. The flexibility and support offered through these additional discounts reflects OYO’s dedication to fostering a mutually beneficial partnership and demonstrates a keen understanding of the needs of its partners”.
OYO has also intensified its efforts to onboard and equip hotels with the latest technological tools, increase their visibility and in turn improve their revenue. The patron facing app, Co-OYO allows the hotels to run and customise promotional offers to help increase occupancy and support revenue maximization.
New hotels get access to OYO’s large customer base through its app and website, boasting 100mn+ downloads globally.
About OYO OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aim to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate approximately 1.70 lakh hotels, homes and listings in more than 35 countries including India, Europe and Southeast Asia, as of September 30, 2022. For more information, visit www.oyorooms.com/ph/ .
Disclaimer: Oravel Stays Limited is proposing, subject to applicable statutory and regulatory requirements, receipt of requisite approvals, market conditions and other considerations, to make an initial public offering of its equity shares (the “Equity Shares”) and has filed the Draft Red Herring Prospectus (“DRHP”) with the Securities and Exchange Board of India (“SEBI”). The DRHP is available on the website of SEBI at www.sebi.gov.in, websites of the Stock Exchanges, i.e., BSE Limited and National Stock Exchange of India Limited at www.bseindia.com and www.nseindia.com, respectively, and is available on the websites of the Global Coordinators and Book Running Lead Managers, i.e., Kotak Mahindra Capital Company Limited, J.P. Morgan India Private Limited and Citigroup Global Markets India Private Limited at www.investmentbank.kotak.com , www.jpmipl.com and www.online.citibank.co.in/rhtm/citigroupglobalscreen1.htm ; the websites of the Book Running Lead Managers, i.e., ICICI Securities Limited, Nomura Financial Advisory and Securities (India) Private Limited, JM Financial Limited and Deutsche Equities India Private Limited at www.icicisecurities.com , www.nomuraholdings.com/company/group/asia/india/index.html , www.jmfl.com and www.db.com/India , respectively. Investors should note that investment in equity shares involves a high degree of risk and for details relating to the same, refer to the Red Herring Prospectus which may be filed with the Registrar of Companies in the future, including the section titled “Risk Factors”. Potential investors should not rely on the DRHP filed with SEBI for making any investment decision. The Equity Shares offered in the Fresh Issue (as defined in the DRHP) and the Offer for Sale (as defined in the DRHP) have not been and will not be registered under the U.S. Securities Act of 1933, as amended (the “Securities Act”) and, may not be offered or sold within the United States except pursuant to an exemption from, or in a transaction not subject to, the registration requirements of the Securities Act and applicable state securities laws. Accordingly, the Equity Shares are only being offered and sold (i) within the United States only to “qualified institutional buyers” (as defined in Rule 144A under the Securities Act) in transactions exempt from, or not subject to, the registration requirements under the Securities Act, and (ii) outside the United States in offshore transactions in reliance on Regulation S under the Securities Act and pursuant to the applicable laws of the jurisdictions where those offers and sales are made. There will be no public offering of the Equity Shares in the United States.
– Flight frequency for the Jakarta-Guangzhou route increased from three times weekly to seven times weekly – Next year, TransNusa intends to introduce a minimum of four new international routes, focusing on destinations in the Asia Pacific region – On the domestic front, TransNusa plans to revive targeted routes in Nusantara
South East Asia’s first premium service airline, PT TransNusa Aviation Mandiri, is further strengthening its presence in China by increasing the frequency of its scheduled flights in Guangzhou from the current three times weekly to seven times weekly.
LEADING TOWARDS A SUCCESSFUL INTERNATIONAL EXPANSION … TransNusa Group CEO, Datuk Bernard Francis
This announcement comes barely a month after TransNusa made history by becoming Indonesia’s second airline to successfully launch scheduled flights to Guangzhou. TransNusa introduced scheduled flights to Guangzhou on November 16, this year. Scheduled flights depart Terminal 3 Soekarno – Hatta International Airport at 18.10 pm on Monday, Wednesday, and Friday and arrive at 12.10 am at Guangzhou Baiyun International Airport. Flights from Guangzhou depart at 01.25 am on Tuesdays, Thursdays, and Saturdays and arrive in Jakarta at 5.40am.
Today, TransNusa increased the frequency of its scheduled flights for this route from three times weekly to daily flights.
TransNusa has been consistently achieving milestones since the introduction of a new top management led by Datuk Bernard Francis. The airline, which introduced its first international flight on April 14, this year, has launched four new international destinations in a short span of eight months, expanding its wings from South East Asia to the Asia Pacific region.
TransNusa Group Chief Executive Officer, Datuk Bernard Francis attributes the airlines successes and accelerated growth to their customised business model and the vastly experienced management team.
“Due to our diligent team, we have managed to not only increase our scheduled flight frequency to Guangzhou but also introduce two new Chinese dishes in our menu, which are wonton noodles and Yongchow fried rice set meals,” said Datuk Bernard, adding that to enhance passenger comfort, TransNusa also has blankets for sale on their Jakarta – Guangzhou flight.
“For passenger ease, we have established our own customer call center in Canton, in addition to our call center in Jakarta,” Datuk Bernard explained.
On what to expect of the airline in 2024, Datuk Bernard said that the airline is planning to introduce three to four new international destinations.
“Next year, we plan to focus on destinations in the Asia Pacific region as well as further strengthen our presence in the Singaporean and Malaysian markets,” said Datuk Bernard, adding that on the domestic front, TransNusa passengers can look forward to the revival of targeted routes in Nusantara.
For the Jakarta – Guangzhou route, the premium service provider, deployed its Airbus A320, ensuring that its passengers have a comfortable shuttle throughout the 5-hour journey. TransNusa’s A320s have been configured with a 174-seat configuration, which allows passengers to enjoy 30-31 inches of legroom.
“The services we offer for our international flights are above the service level of a low-cost carrier. As such, the flying experience with TransNusa to international destinations will differ from flying with the airline on domestic routes since TransNusa operates as a low-cost airline in the domestic market.” Datuk Bernard concluded.
About TransNusa
Established in 2005, TransNusa started its operation by providing chartered flights. It began its commercial flights in 2011. After ceasing operations due to the Covid-19 pandemic, TransNusa relaunched itself in 2021 as a low-cost airline in its domestic market. In 2023, TransNusa introduced a new business model making it the first Premium Service Airline in the region. The new business model will apply only to its international routes. TransNusa introduced its first international route, Jakarta – Kuala Lumpur, in April this year and its second international route Jakarta-Johor, in September, this year.
The airline is currently based in Jakarta Soekarno-Hatta International Airport. Passengers can book their flights on the TransNusa website, transnusa.co.id, through authorized travel agents in Indonesia, or by contacting the airline’s customer service centre at, +62216310888.
Palace Resorts is about to roll out its biggest savings of the year for Black Friday. All four brands – including Palace Resorts, Moon Palace Resorts, Le Blanc Spa Resorts, and Baglioni Hotels & Resorts – are offering incredible deals starting November 20th. Offers include steep discounts at all properties and exclusive benefits curated to each brand.
Palace Resorts – Black Friday Sale
Palace Resorts and Moon Palace Resorts Palace Resorts is offering up to 50% Off* to guests for stays of at least three (3) nights, plus 1,000 USD Resort Credit** to spend during their stay at all luxury, all-inclusive resorts in the Mexican Caribbean and Jamaica. Guests can extend their savings with Free Stays for Kids & Teens*** at family-friendly resorts, plus Free Roundtrip Airport Transfers**** if guests book for 4 nights or more.
The Palace Resorts includes four luxury, all-inclusive resorts: Beach Palace and the adults-only Sun Palace in Cancun; Playacar Palace in Playa del Carmen, which is also known as the Riviera Maya; and Cozumel Palace on the stunning island off the coast in the Riviera Maya area.
The Moon Palace Resorts includes Moon Palace Cancun, the unparalleled family-oriented resort Moon Palace The Grand-Cancun, and Moon Palace Jamaica in Ocho Rios.
Le Blanc Spa Resorts There’s never been a better time to indulge or enjoy more exclusive pampering at the adults-only, AAA Five Diamond Le Blanc Spa Resorts. Guests can pack their bags for Cancun or Los Cabos and take off for unlimited gourmet cuisine, premium drinks, luxury amenities, butler service, spa experiences, and service that truly goes above and beyond.
Guests who book from November 20th through 26th can claim up to 35% Off* stays of three (3) nights, complimentary hydrotherapy, plus 1,000 USD in Resort Credit** to spend during their stay. They can also enjoy complimentary airport transfers**** when reserving at least four (4) nights.
Baglioni Hotels & Resorts Baglioni Hotels & Resorts is also offering up to 35%* off on stays of at least two (2) nights in Rome, Venice, London, Milan, Sardinia, Puglia and the Maldives* November 20th through 30th. Additionally, guests can enjoy daily complimentary breakfast** as well as complimentary stays for Kids and Teens*** at all Baglioni Hotels and Resorts located in Italy and the UK.
So, whether guests are dreaming of exploring historic cities, savoring delectable cuisine, or basking in the sun along the stunning coastlines, this is a chance to make those dreams a reality.
The Baglioni Collection of luxury Italian hotels and resorts includes eight (8) properties in Italy, London, and the Maldives: Baglioni Hotel Regina (Rome); Relais Santa Croce by Baglioni Hotels & Resorts (Florence); Casa Baglioni Milan; Baglioni Hotel Luna (Venice); Baglioni Hotel London; Baglioni Masseria Muzza (Puglia); Baglioni Resort Sardinia; and Baglioni Maldives Luxury All Inclusive on the island of Maagau.
Disclaimers: Booking period: November 20 – 26, 2023 For stays: November 21, 2023 – December 20, 2024
Blackout Dates: December 23, 2023 – January 2, 2024; April 9-12, 2024 (Le Blanc Spa Resort Los Cabos)
PT TransNusa Aviation Mandiri (TransNusa), the new player with new rules, today announced that its maiden flight, 8B-151, has successfully and safely landed in Singapore without any delays.
TAKING OFF – Bernard Francis (Third from left) with Bayu Sutanto, President Director TransNusa (Forth from left) and Herry Bakti, Advisor TransNusa (Fifth from left)
With the launch of the Jakarta – Singapore route, TransNusa has successfully planned, developed and launched four new international routes in a short span of eight months. The airline, a low-cost carrier in its domestic market, has managed to expand its airline business to include international routes, using its own customised business model that allowed the airline to rebrand itself as a Premium Service Carrier.
TransNusa Group Chief Executive Officer, Datuk Bernard Francis, who was instrumental to developing the airline’s customised business plan and growth path, said that TransNusa has become the fastest growing airline in South East Asia due to the business plan that was developed and implemented swiftly post Covid-19.
“Post Covid-19, we initiated an intensive market research. Based on the data obtained, we knew that traveller’s behavioural pattern had changed, specifically due to the pandemic. Our next step was to develop a customised business model for the targeted passengers. We implemented the business model on April 14th, with the launch of our first maiden international flight,” said Datuk Bernard, adding that the airline has been enjoying a significant growth pattern since April.
An aviation industry expert, who specializes in airline turnaround and revenue management, Datuk Bernard, who was part of the entourage that landed in Changi Airport today, views today’s launch as a significant milestone for TransNusa.
“Changi Airport is a world class airport with stringent requirements. The fact that TransNusa has managed to obtain all necessary approvals in such a short timeframe, reflects the importance and commitment we have towards safety, security, maintenance and aircraft performance measures,” Datuk Bernard added.
Today’s launch of the Jakarta – Singapore international route, comes at the back of TransNusa’s launch of its Jakarta – Guangzhou route on November 16th. TransNusa became the second Indonesian airline to receive approvals to start scheduled flight operations to Guangzhou, Guangdong, China.
Since April this year, TransNusa has introduced and launched scheduled flight operations in major capitals in South East Asia and Asia Pacific. The current destinations that TransNusa flies to are Singapore, Kuala Lumpur, Johor and Guangzhou. In the domestic front, the airline, which operates as a low-cost carrier, has scheduled flight to Bali and Jogjakarta.
On the airline’s future expansion, Datuk Bernard said “We have plans to further expand our international routes and we want to assist more passengers travel with ease to their destinations,” adding that he expects TransNusa to experience a significant growth in 2024.
On the commercial flights to Singapore, Datuk Bernard explained that TransNusa will be operating one round trip flight daily, with the hopes of increasing the frequency in the near future.
The TransNusa flight will depart Jakarta at 07.45am and arrive in Terminal 2, Singapore Changi Airport at 10.40am while flights from Singapore to Jakarta will depart at 11.40am and arrive in Jakarta at 12.25pm. Tickets for this route will be priced from SGD99.
Datuk Bernard had said previously that for its international routes, the services that TransNusa offers exceeded that of a low-cost airline.
“For our international flights, we not only provide premium services with competitive ticket prices in comparison to other low-cost airlines, but we have attractive new product bundles called SEAT, SEAT-PLUS and FLEXI-PRO.
“Our passengers will enjoy check-in baggage of between 15kgs to 30 kgs, depending on the product purchased,” Datuk Bernard said, explaining that the baggage offering was over and above the 7kgs limit offered as a passenger’s hand carry.
“For the highest package, FLEXI-PRO, we provide more complete services such as free baggage 30kgs, free to choose seats, free food, and drinks, priority at check-in and boarding, no less interesting is passengers’ ability to be able to change the flight schedule without restrictions and obtain refund when needed.”
TransNusa, which aims to ensure their passengers travel with ease and comfort, has also configured their A320s with a 168-174 seat configuration, which allows for passengers to enjoy 30-31 inches of legroom, comparable to the experience passengers would get in a full-service airline.
“We are committed to providing affordable and competitive ticket prices, while still providing premium services to our customers.” concluded Datuk Bernard.
Media Contact Trina Thomas Raj Mobile: +6012 4992672 E-mail: trina@myqaseh.org
About TransNusa Established in 2005, TransNusa started its operation by providing chartered flights. It began its commercial flights in 2011. After ceasing operations due to the Covid-19 pandemic, TransNusa relaunched itself in 2021 as a low-cost airline in its domestic market. In 2023, TransNusa introduced a new business model making it the first Premium Service Airline in the region. The new business model will apply only to its international routes. TransNusa introduced its first international route in April this year. The airline introduced its Jakarta – Kuala Lumpur round trip route and had its maiden flight on April 14. The airline is currently based in Jakarta Soekarno-Hatta International Airport.
Passengers can book their flights on the TransNusa website (www.transnusa.co.id), through authorized travel agents in Singapore, Malaysia and Indonesia, or by contacting the airline’s customer service centre at, +62216310888. For the Singaporean market, passengers can contact TransNusa’s General Sales Agent, Chariot Travels Pte Ltd, at +65 86602719 while for the Malaysian market, passengers can contact MKM Ticketing Travel & Tours Sdn Bhd at +60378312581.
Southeast Asia’s first premium service airline, TransNusa, has made history in Indonesia by becoming the second Indonesian airline to have obtained approvals to operate scheduled flights to China.
Datuk Bernard Francis , Group CEO of PT TransNusa Aviation Mandiri
The airline successfully launched its inaugural flight to Guangzhou from Jakarta yesterday, making Indonesia and Indonesians proud by showcasing its experience, strength, strong safety, and security measures as well as well-equipped flight plans.
From left to right (from the FA): Novie Herlina (FLIGHT ATTENDANT); Capt Heru Triperwiranto (GM Operations); Bernard Francis (Aviation Group CEO of PT TransNusa Aviation Mandiri); Patria Bayu Adji (GM Pax Service PT JAS); Amran (Director of Technique PT TransNusa Aviation Mandiri); Sarlita Viansi (FLIGHT ATTENDANT)
TransNusa’s highly anticipated maiden flight, 8B 860 departed Jakarta at 18.10pm and arrived in Guangzhou earlier today at 12.10am as per schedule, without any delays.
TransNusa Group Chief Executive Officer, also an aviation industry expert, Datuk Bernard Francis said that today was not only a historical day for TransNusa but also for the Indonesian aviation industry.
“As we chart TransNusa’s growth plan, we hope to make Indonesia and Indonesians proud of our achievements as we showcase Indonesia’s aviation strength as well as our culture to passengers worldwide,” Datuk Bernard said, adding that TransNusa is expecting to cater to the business and leisure travellers for this new route.
With regard to details of the Jakarta-Guangzhou route, Datuk Bernard said TransNusa will fly the Jakarta – Guangzhou roundtrip route three times a week, with daily flights starting from the 20th of December 2023.
Flights will depart Terminal 3 Soekarno – Hatta International Airport at 18.10 pm on Monday, Wednesday, and Friday and arrive at 12.10 am at Guangzhou Baiyun International Airport. Flights from Guangzhou will depart at 01.25 am on Tuesdays, Thursdays, and Saturdays and arrive in Jakarta at 5.40am. Tickets for this new international route will start at $149 .
“With the introduction of our Guangzhou route, we have, in eight months, successfully expanded our international route from South East Asia to encompass the Asia Pacific region,” said Datuk Bernard.
For the Jakarta – Guangzhou route, the premium service provider, will be deploying its Airbus A320, ensuring that its passengers have a comfortable shuttle throughout the 5-hour journey. TransNusa’s A320s have been configured with a 174-seat configuration, which allows passengers to enjoy 30-31 inches of legroom.
“The services we offer for our international flights are above the service level of a low-cost carrier. As such, the flying experience with TransNusa to international destinations will differ from flying with us on domestic routes since TransNusa operates as a low-cost airline business model in the domestic market.” Datuk Bernard concluded.
TransNusa announced its plans to launch international flights with a new business model in April this year. Within the short span of 8 months, the airline has introduced flights to Kuala Lumpur, Johor and now Guangzhou, China. In addition, on November 20th, TransNusa will be launching its inaugural flight to Singapore.
About TransNusa (Revised to include Johor)
Established in 2005, TransNusa started its operation by providing chartered flights. It began its commercial flights in 2011. After ceasing operations due to the Covid-19 pandemic, TransNusa relaunched itself in 2021 as a low-cost airline in its domestic market. In 2023, TransNusa introduced a new business model making it the first Premium Service Airline in the region. The new business model will apply only to its international routes. TransNusa introduced its first international route, Jakarta – Kuala Lumpur, in April this year and its second international route Jakarta-Johor, in September, this year.
The airline is currently based in Jakarta Soekarno-Hatta International Airport. Passengers can book their flights on the TransNusa website, transnusa.co.id, through authorized travel agents in Indonesia, or by contacting the airline’s customer service centre at, +62216310888.
Contact Person Joshua Fredrick PR& Communications Consultant My Qaseh Sdn.Bhd +60123928943 fredrick@myqaseh.org
Technology supports quick check-ins by removing language barrier
OYO introduces virtual front desk solution to facilitate anytime check-in in De Rantau properties
The solution will ensure faster response eliminating language barrier for overseas tourists
The virtual front desk is integrated with smart lock systems and supports 80+ languages
It will reduce front desk operations expenses by ~60%
Guests will also receive tailored recommendations for activities, dining, and local attractions
Global hospitality technology company OYO has announced the launch of virtual front desk solutions for De Rantau properties in Malaysia. Powered by the capabilities of GPT-4, this solution aims to minimise customer wait times, providing seamless anytime check-in, offering invaluable assistance to international travelers who often struggle with language barriers while booking their stay. OYO is expecting that virtual front desk will significantly expedite response and issue resolution.
The self check-in technology is integrated with smart lock systems, allowing guests to enjoy keyless entry and exit without the need for physical key cards. It is also expected to reduce front desk operations expenses by ~60% annually. The virtual front desk will support 80+ languages and will promptly assist guests in their preferred language, addressing queries and concerns in real-time. Additionally, the system automates payment collection, streamlining the entire process for a hassle-free experience. ChatGPT4 also analyses guest preferences to provide tailored recommendations for activities, dining, and local attractions.
This also contributes to boosting bookings on OYO’s own platforms, creating an additional revenue stream for hotel owners. Hotels will be able to take advantage of OYO’s user friendly hotel management system to increase profitability, revenue and efficiency of their hotels. The technology will also enable property owners to manage hotel operations remotely from anywhere.
DE Rantau program is aimed at establishing Malaysia as the preferred Digital Nomad Hub to boost digital adoption and promote digital professional mobility and tourism across Malaysia. DE Rantau hub is a nomad-ready accommodation that has been verified, validated and certified by Malaysia Digital Economy Corporation based on DE Rantau hubs criteria to cater to the active and dynamic nomad lifestyle.
OYO is planning to add 100 premium category hotels to support DE Rantau program in Malaysia. OYO plans to strengthen its premium hotel footprint across Malaysia as a part of this initiative. It is focusing on key regions such as Langkawi, Penang, Klang Valley, Ipoh and Melaka for this program.
Speaking on the development, Akshay Rathod, Country Head, OYO Malaysia said “De Rantau properties offers travelers a unique and immersive experience in some of the world’s most exciting destinations. However, language barriers have often posed challenges for overseas tourists looking to book and check into their accommodations. With the introduction of the Virtual Front Desk, OYO is taking a significant step toward addressing this issue and making international travel more accessible and enjoyable”.
OYO currently has more than 700 hotels across 50 cities in Malaysia. OYO’s extensive presence in Malaysia, with properties across major cities and popular destinations, will ensure that De Rantau Program participants have access to comfortable accommodations across all locations. Most of these hotels will be equipped with basic facilities such as Wi-Fi connection, availability of café, stores, entertainment and recreational facilities within walking distance and easy access to food and parcel delivery as well as transportation services.
About OYO OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aim to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate approximately 1.70 lakh hotels, homes and listings in more than 35 countries including India, Europe and Southeast Asia, as of September 30, 2022. For more information, visit www.oyorooms.com.
Disclaimer: Oravel Stays Limited is proposing, subject to applicable statutory and regulatory requirements, receipt of requisite approvals, market conditions and other considerations, to make an initial public offering of its equity shares (the “Equity Shares”) and has filed the Draft Red Herring Prospectus (“DRHP”) with the Securities and Exchange Board of India (“SEBI”).
The DRHP is available on the website of SEBI at www.sebi.gov.in, websites of the Stock Exchanges, i.e., BSE Limited and National Stock Exchange of India Limited atwww.bseindia.com andwww.nseindia.com, respectively, and is available on the websites of the Global Coordinators and Book Running Lead Managers, i.e., Kotak Mahindra Capital Company Limited, J.P. Morgan India Private Limited and Citigroup Global Markets India Private Limited at www.investmentbank.kotak.com,www.jpmipl.com and www.online.citibank.co.in/rhtm/citigroupglobalscreen1.htm; the websites of the Book Running Lead Managers, i.e., ICICI Securities Limited, Nomura Financial Advisory and Securities (India) Private Limited, JM Financial Limited and Deutsche Equities India Private Limited at www.icicisecurities.com,www.nomuraholdings.com/company/group/asia/india/index.html,www.jmfl.com and www.db.com/India, respectively. Investors should note that investment in equity shares involves a high degree of risk and for details relating to the same, refer to the Red Herring Prospectus which may be filed with the Registrar of Companies in the future, including the section titled “Risk Factors”. Potential investors should not rely on the DRHP filed with SEBI for making any investment decision. The Equity Shares offered in the Fresh Issue (as defined in the DRHP) and the Offer for Sale (as defined in the DRHP) have not been and will not be registered under the U.S. Securities Act of 1933, as amended (the “Securities Act”) and, may not be offered or sold within the United States except pursuant to an exemption from, or in a transaction not subject to, the registration requirements of the Securities Act and applicable state securities laws. Accordingly, the Equity Shares are only being offered and sold (i) within the United States only to “qualified institutional buyers” (as defined in Rule 144A under the Securities Act) in transactions exempt from, or not subject to, the registration requirements under the Securities Act, and (ii) outside the United States in offshore transactions in reliance on Regulation S under the Securities Act and pursuant to the applicable laws of the jurisdictions where those offers and sales are made. There will be no public offering of the Equity Shares in the United States.
TransNusa to Launch China and Singapore International Routes
Indonesian airline, PT TransNusa Aviation Mandiri (TransNusa), the new player with new rules, announced that it would become the second airline in the country to introduce commercial flights to Guangzhou, China. In addition to Guangzhou, TransNusa will also be introducing commercial flights to Singapore.
Group CEO, Datuk Bernard Francis said that sales of tickets for the two new international destinations, Guangzhou and Singapore, was opened on 11 October.
“It is a great achievement for TransNusa to become the second Indonesian airline to obtain approval to start scheduled commercial flights to Guangzhou, China. In addition, we are very proud to be able to start commercial flights to Singapore at such a short timeframe,” Datuk Bernard said, adding that the inaugural flight to Guangzhou has been scheduled for 16th November while the inaugural flight to Singapore has been scheduled for 20th November.
“At the initial stage, we will operate three return flights from Jakarta to Guangzhou weekly. However, by December, we will increase the flight frequency from Jakarta to Guangzhou and Guangzhou to Jakarta to seven times a week from three times a week,” Datuk Bernard explained.
Flights will depart Terminal 3, Soekarno-Hatta International Airport on Monday, Wednesday and Friday at 18.10 pm and arrive in Guangzhou Baiyun International Airport at 12.10 am. While flights from Guangzhou will depart on Tuesday, Thursday and Saturday at 01.25 am and arrive in Jakarta at 05.40 am. Tickets for this new international route will be priced from Rp. 2,288,000 (USD145.00 onwards).Meanwhile, on commercial flights to Singapore, Datuk Bernard explained that TransNusa has received all necessary approvals and will be commencing to operate one round trip flight daily.
The TransNusa flight will depart Jakarta at 07.45am and arrive in Terminal 2, Singapore Changi Airport at 10.40am while flights from Singapore to Jakarta will depart at 11.40am and arrive in Jakarta at 12.25pm. Tickets for this route will be priced from Rp. 799,000.00 (USD54.00 onwards).
Since early this year, TransNusa has been enjoying a healthy growth pattern as it rebranded itself as a Premium Service Carrier for its international routes by introducing a new business model.
Datuk Bernard had said previously that for its international routes, the services that TransNusa offers exceeds that of a low-cost airline.
“Based on our intensive market research, we know that traveller’s behavioural pattern has changed, specifically due to the Covid-19 pandemic and as a result of this, we have curated different packages to meet the needs of different passengers.
“For our international flights, we not only provide premium services with competitive ticket prices in comparison to other low-cost airlines, but we have attractive new product bundles called SEAT, SEAT-PLUS and FLEXI-PRO.
“Our passengers will enjoy check-in baggage of between 15kgs to 30 kgs, depending on the product purchased,” Datuk Bernard said, explaining that the baggage offering was over and above the 7kgs limit offered as a passenger’s hand carry.
“For the highest package, FLEXI-PRO, we provide more complete services such as free baggage 30kgs, free to choose seats, free food, and drinks, priority at check-in and boarding, no less interesting is passengers’ ability to be able to change the flight schedule without restrictions and obtain refund when needed.
“Many people look for competitive ticket prices when they want to travel, but they also expect the best service. Therefore, we are committed to providing affordable and competitive ticket prices, while still providing premium services to our customers. We offer various facilities and services that can enhance your travel experiences, such as more comfortable seats, high-quality food and beverages, as well as friendly and professional service from our crew. With our competitive ticket prices and premium services, we are confident that you will be satisfied with your travel experience with us.” added Datuk Bernard.
To further elaborate on just how much consideration TransNusa has given toward the customer’s comfort, it would only be right to highlight the fact that TransNusa has configured their A320s with a 174 seat configuration, which allows for passengers to enjoy 30-31 inches of legroom that is comparable to the experience one would get in a full-service airline.
In addition to this, TransNusa will as well be providing customers who purchase the more premium bundles, unlimited flight changes. Customers who have purchased a bundle that provides this service will only have to pay the difference in fare for the next flight and will not incur any penalty charges. Furthermore, passengers who opt for this bundle will also be entitled to a meal on board.
Other than Guangzhou and Singapore, TransNusa also had commercial flights to Kuala Lumpur and Johor Bahru Malaysia, Bali and Yogyakarta.
Oravel Stays Ltd, which operates travel tech brand OYO, has reported its first-ever profit after tax in Q2 2024. In a letter to the company’s top management, founder Ritesh Agarwal shared that Q2 FY2024 has turned out to be company’s maiden profitable quarter, with profit after tax (PAT) of over RM9 million (approx.) Agarwal, during an employee town hall earlier this year, also shared that OYO expects to clock Adjusted EBITDA of nearly RM455 million in FY2024.
OYO has also published its Annual Accounts for FY2023. It has achieved operational profitability in FY2023, clocking an Adjusted EBITDA of RM157 million. In the Annual Report, OYO attributes this achievement to its focus on core markets, centralisation of key functions, cost optimization initiatives, divestment, and rationalisation of non-core businesses.
The company’s revenue from operations in FY23 stood at RM3103 million in FY23. It also narrowed its losses to RM719 million. Adjusted Gross Profit Margin rose to 43% of revenue and Adjusted Gross Profit increased by 23% to RM1333 million in FY23 from RM1088 million in FY22.
The company reduced the number of hotels to 12,938 in FY23 from 18,037 in FY22, citing an increased focus on quality customer service across OYO hotels, globally. It still maintains the largest footprint in terms of hotels in India and SEA, as compared to other full stack short-stay accommodation players (as of June 2023).
The overall Gross Booking Value (GBV) increased by 25% reaching the RM5681 million milestone, of which GBV from the hotels business, stood at RM3506 million, marking y-o-y growth of 35%. GBV per storefront on hotels clocked a record growth of 82% to RM227k in FY23 from RM125k.
The company in its filing said that the OYO app is the 4th most downloaded travel app globally (as of July 2023) and the most downloaded travel app in key Asian markets. Its popular loyalty program OYO Wizard retains its position has the largest loyalty program among leading travel brands with over 13.5 million members, as of June 2023.
He also covered some key priorities of the company. “We have started thinking of shifting our mindset from offering a value-first offering to an experience-first offering for your customers. We have taken some initial steps in this area with initiatives such as ‘Spotless Stays’ and ‘Super OYO’. The program’s pilot across 250+ hotels has seen customer satisfaction score improve by 35%. Today there are over 1000 hotels tagged as Super OYO’s spread across 140 cities in India. We have also increased focus on the expansion of our premium portfolio with the launch of a premium resort brand, Palette, in India. Today, average customer service ratings of OYO hotels in India have gone up to 4 out of 5 in 2023 from 3.5 in 2022.”, he added.
Referring about international markets, he said, “We integrated more technology and innovations into our existing offerings in the Europe Homes business (DanCenter, Belvilla & Traum) such as 24×7 homeowner and customer support, launch of the Belvilla app, flexible booking options and stays, and tech-enabled cleaning services, among others. Progressive innovations like remote locks and contactless check-ins are reshaping the way we deliver hospitality services in the VRMC segment in Europe. We see immense potential in future growth markets like the US & UK.”
Malaysia has also contributed towards the growth. OYO has added more than 100 hotels on its platform in last six months taking the total count to more than 500 OYO hotels across Malaysia. OYO Malaysia has maintained a consistent growth trajectory ever since it turned EBIDTA positive in 2022.
Recently, global ratings agency Moody’s (Moody’s Investors Service) shared that it expects OYO to remain EBITDA positive for FY24. Moody’s in its report said that OYO will generate around $50 -$55 million EBITDA, after shared based payment expenses in fiscal 2024, supported by a strong demand recovery in the hospitality business, increase in the number of storefronts on OYO’s platform, and cost optimisations.
Ratings agency Fitch also upgraded its rating on OYO and said that they expect OYO to deliver positive EBITDA and CFO (Cash Flow from Operating Activities) in FY24, led by a greater reduction in operating costs than expected, ongoing demand recovery in the travel and tourism industry and stable gross margins.
About OYO OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aim to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate approximately 1.70 lakh hotels, homes and listings in more than 35 countries including India, Europe and Southeast Asia, as of September 30, 2022. For more information, visit www.oyorooms.com/ph/.
